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Telecom Analyst Jobs in Chicago, IL (NOW HIRING)

Work closely with IT hardware & telecom managers to provide vendor analysis, review, and technical support * Use HelpDesk application to close tickets and answer IT hardware and telecom procurement ...

... telecom environment. This role reports directly to Vice President within the Customer Support ... Strong analytical, problem-solving, organizational, and time management skills, with the ability to ...

... telecom environment. This role reports directly to Vice President within the Customer Support ... Strong analytical, problem-solving, organizational, and time management skills, with the ability to ...

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Diagnose and troubleshoot issues with existing telecom systems * Provide technical support to ... Establishing standards and analyzing based on them * Developing and sustaining long-standing ...

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Telecom Analyst information

See Chicago, IL salary details

$17

$36

$62

How much do telecom analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for telecom analyst in Chicago, IL is $36.96, according to ZipRecruiter salary data. Most workers in this role earn between $28.99 and $44.33 per hour, depending on experience, location, and employer.

How to become a telecom analyst?

The educational requirements you need to become a telecom analyst vary, depending on the industry and company. Some employers do not list any minimum degree qualifications, while others prefer candidates who have a bachelor's degree in a relevant field. The most valuable asset that companies look for in a telecom analyst is several years of experience working with telecommunications systems and a background in troubleshooting problems and providing support for clients. Additional qualifications include excellent communication and organizational skills and attention to detail. Certification is not required, but becoming certified by a national organization may make you more competitive in the job market.

What are the key skills and qualifications needed to thrive as a telecom analyst, and why are they important?

To thrive as a Telecom Analyst, you need strong analytical skills, a solid understanding of telecommunications networks, and typically a degree in information technology, engineering, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Exceptional problem-solving abilities, attention to detail, and effective communication skills help you excel in managing complex telecom environments. These skills are vital to ensure optimal network performance, cost efficiency, and seamless communication within organizations.

What are some common challenges telecom analysts face when managing multiple telecommunications projects simultaneously?

Telecom Analysts often juggle several projects at once, which can involve coordinating upgrades, troubleshooting network issues, and implementing new communication systems. A major challenge is prioritizing tasks while ensuring minimal disruption to ongoing services. Effective time management and strong communication skills are essential, as analysts regularly collaborate with IT teams, vendors, and business stakeholders to meet project deadlines. Staying current with evolving telecom technologies is also important to anticipate and resolve potential issues proactively.

What is the difference between Telecom Analyst vs Network Technician?

AspectTelecom AnalystNetwork Technician
CredentialsBachelor's in telecommunications, IT, or related field; certifications like CCNA, CompTIA Network+Associate's or bachelor's in networking, IT; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOffice settings, client sites, telecom facilitiesData centers, server rooms, client sites
Industry UsageTelecommunications companies, service providersIT departments, telecom infrastructure providers
Job FocusAnalyzing telecom systems, managing services, optimizing networksInstalling, maintaining, troubleshooting network hardware and cabling

While both roles involve working with network systems, Telecom Analysts focus on analyzing and managing telecom services and systems, whereas Network Technicians handle the installation and maintenance of network hardware. Both roles require similar certifications and often work in related environments, but their core responsibilities differ.

How much does a telecom analyst make?

The average salary for a telecom analyst typically ranges from $60,000 to $90,000 per year, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets or with advanced certifications like CCNA or Cisco certifications.

Is a telecom analyst an entry level job?

A telecom analyst can be an entry-level position, especially for those with a basic understanding of telecommunications systems, network infrastructure, and relevant software tools. However, many roles may require some prior experience or technical certifications, such as Cisco or CompTIA certifications, for more advanced responsibilities.

What are the most commonly searched types of Telecom Analyst jobs in Chicago, IL?

The most popular types of Telecom Analyst jobs in Chicago, IL are:

What are popular job titles related to Telecom Analyst jobs in Chicago, IL?

For Telecom Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Telecom Analyst jobs in Chicago, IL look for?

The top searched job categories for Telecom Analyst jobs in Chicago, IL are:

Infographic showing various Telecom Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 96% Full Time, and 4% Nights. Highlights an 80% In-person, 4% Hybrid, and 16% Remote job distribution, with an average salary of $76,868 per year, or $37 per hour.

Telecommunication Analyst (Local to IL)

Sonoma Consulting Inc.

Chicago, IL

Full-time

Re-posted 17 days ago


Job description

Company Description

Sonoma Consulting is one of the fastest growing national IT Consulting and Executive Search company in the United States, which was founded in 2011 by Mark McGee, the President and CEO. Sonoma Consulting has two business divisions - IT Consulting Services & Executive Search to serve its 150 national clients which range from entrepreneurial start-ups to Global Fortune 500.

Job Description

Title : Telecommunication Analyst

Location : Chicago, IL

6 Months Contract to Hire

Job Description:

Responsibilities:

  • Analysis of hotel telecom facilities and recommendations for optimization of facilities (i.e. telecom audits).
  • Provide telecom escalation and problem solving support for hotels on 24 x 7 basis.
  • Assist in managing telecom vendors.
  • Provisioning support of Corporate telephone systems including Avaya and Mitel telephony systems.
  • Assist with the implementation of Corporate telecommunications standards.
  • Project management with supervision of new hotel openings and transitions including but not limited to PBX, voicemail, call accounting and E911.
  • Project management of telephone system switch replacements for existing hotels.
  • Customer Support role with hotel on a worldwide basis. This entails after hours support approximately every 5 weeks.

Requirements:

  • Minimum 4 years Telecommunications experience in the hospitality industry with respect to hotel operations.
  • Knowledge of telecom voice network ordering processes and telecommunications support protocols from a variety of providers both US and International.
  • Programming experience with Avaya, Mitel, and other hospitality centric telephone systems.
  • Familiar with data/voice networking including firewalls, network switches and terminology.
  • Experience with different call accounting and voicemail systems
  • Good communication and documentation skills.
  • Adaptability to new and emerging technologies.
  • Able to work independently.
  • Ability to travel up to 40% of the month.
Additional Information

Titles: Telecom Engineer, Telecom Analyst, Telecommunication Analyst, Telecommunication Engineer, Voice Engineer, 

Skills : Avaya, MItel, Voice, 



Sonoma Consult logo

About Sonoma Consult

Sourced by ZipRecruiter

Sonoma Consult is a California based C corporation helping companies bring products to the patient by working closely with the engineering teams and the clinicians. Our goal, no matter what stage of product development, is to create and execute a plan of action to move the product through the appropriate clinical and regulatory steps. Sonoma Consult works cohesively with the engineers and physicians to translate technologies to the clinic. Our goal is to help you get the very best product to the clinic and to the market. This includes planning, execution and ensuring critical data is delivered in the right format to ensure the feedback loop to the design team ultimately delivers the most advanced technology to the patient.

Industry

Business management consulting

Company size

1 - 10 Employees

Headquarters location

Sonoma, CA, US