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Telecom Billing Analyst Jobs in Chicago, IL (NOW HIRING)

... billing helpdesk services. Our unique mix of people includes Advisors with experience managing ... Ability to understand, analyze and explain Telco USOCs on CSRs * Build inventory records in our CRM ...

Prepare weekly reports to track ticket and locate volumes for billing purposes * Interact with ... Strong analytical decision-making capabilities * Self-motivated with the ability to motivate and ...

Prepare weekly reports to track ticket and locate volumes for billing purposes * Interact with ... Strong analytical decision-making capabilities * Self-motivated with the ability to motivate and ...

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Sales Engineer

Broadview, IL · On-site

$85K - $100K/yr

Own quotes, pricing, and margin analysis for standard and custom products * Lead new product ... Build Bills of Material (BOMs) and routings in our ERP system * Present solutions directly to ...

... analysis, ensuring projects are delivered on time, within budget, and to the highest quality ... Coordinate and track all phases of telecom maintenance and construction projects, including ...

... analysis, ensuring projects are delivered on time, within budget, and to the highest quality ... Coordinate and track all phases of telecom maintenance and construction projects, including ...

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Telecom Billing Analyst information

See Chicago, IL salary details

$5

$28

$34

How much do telecom billing analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for telecom billing analyst in Chicago, IL is $28.55, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $32.21 per hour, depending on experience, location, and employer.

What does a telecom billing analyst do?

A Telecom Billing Analyst is responsible for managing and analyzing billing data related to telecommunications services. They review invoices, ensure accuracy of charges, identify discrepancies, and work to resolve billing issues with vendors or clients. Additionally, they may generate reports, monitor usage patterns, and recommend cost-saving measures. Their role is crucial for ensuring that organizations are billed correctly for their telecom services and that any errors are promptly addressed.

What does a telecom billing analyst do?

A telecom billing analyst looks at the telephone and data usage accounts of customers to ensure that they receive the correct charges to their account. Should there be a mistake in billing, you review the information and recommend that the accounting department make adjustments to the bills, offering credit to the account if necessary. You must perform an audit regularly to identify potential discrepancies. It is possible for miscalculations to occur, so your duties are to catch and correct them. Telecom billing analysts can provide services on behalf of larger companies or for private customers.

What are the key skills and qualifications needed to thrive as a telecom billing analyst, and why are they important?

To thrive as a Telecom Billing Analyst, you need strong analytical abilities, attention to detail, and a background in accounting or finance, often supported by a relevant degree. Familiarity with telecom billing systems, data analysis tools like Excel or SQL, and sometimes certifications in billing platforms are important technical requirements. Excellent problem-solving skills, communication, and the ability to work collaboratively set top performers apart. These skills ensure accurate billing, timely revenue recognition, and effective resolution of discrepancies critical to telecom operations.

What are some common challenges faced by telecom billing analysts and how can they be addressed?

Telecom Billing Analysts frequently encounter challenges such as managing large volumes of complex data, ensuring billing accuracy, and staying updated with rapidly evolving telecom tariffs and services. Addressing these challenges involves developing strong analytical skills, maintaining attention to detail, and leveraging automation tools to streamline data reconciliation processes. Additionally, effective communication with technical teams and clients is essential to resolve discrepancies and clarify billing issues promptly.

What is the difference between Telecom Billing Analyst vs Network Operations Specialist?

AspectTelecom Billing AnalystNetwork Operations Specialist
CredentialsTypically requires a degree in business, finance, or telecommunications; certifications like Cisco or CompTIA are commonRequires technical certifications such as Cisco, CompTIA, or network-specific credentials
Work EnvironmentOffice-based, analyzing billing data, working with finance and customer service teamsTechnical, hands-on environment involving network monitoring and troubleshooting
Employer & Industry UsageTelecom companies, service providers, billing departmentsTelecom providers, network service companies, infrastructure firms

The Telecom Billing Analyst primarily focuses on analyzing billing data, ensuring accurate invoicing, and managing customer accounts. In contrast, the Network Operations Specialist handles network performance, troubleshooting, and infrastructure maintenance. While both roles are essential in the telecom industry, they differ in technical focus and daily responsibilities.

What are the most commonly searched types of Telecom Billing Analyst jobs in Chicago, IL?

The most popular types of Telecom Billing Analyst jobs in Chicago, IL are:

What are popular job titles related to Telecom Billing Analyst jobs in Chicago, IL?

For Telecom Billing Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Telecom Billing Analyst jobs in Chicago, IL look for?

The top searched job categories for Telecom Billing Analyst jobs in Chicago, IL are:

Infographic showing various Telecom Billing Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $59,383 per year, or $28.5 per hour.

Business Analyst with Telecom or Seibel

Avani Technology Solutions, Inc.

Chicago, IL • On-site

Full-time

Re-posted 3 days ago


Job description

Role: Business Analyst with Telecom or Seibel
Location: Chicago ,IL
Duration: Long Term
In person interview needed in the final round
Job Description:
Role - 1
Agile Business Analyst( with telecom is preferred), Chicago, IL (Longer term contract)
Projects - telecom billing, web service interface, web technology
Top skills - Agile, user stories
• Provides functional feasibility assessment to the business partners related to emerging initiatives.
• Provides high-level business process and technical overviews and insight where appropriate.
• Maintains continuity between business team and IS organization throughout complete system development life cycle.
• Serves as primary contact between technology and business end-users in understanding the specific business requirements, criticality and prioritization of business capability.
• Identifies, assesses, and documents business requirements, recommending business priorities and advising business on options, risks and costs versus benefits of various solutions.
• Conducts research to determine if solutions to business requirements currently exist within or outside the business, and if not, whether new solutions are feasible.
• Helps analyze impact of proposed solution on existing technology platforms.
• Provides input to buy vs. build decision based on input received from the business and other functions within technology.
• Provides input to the development of formal business cases, when applicable.
Role: 2
Business Analyst (with Siebel), long term contract in Chicago, IL
This position is responsible for functions on projects of moderate to high complexity by working with business partners within multiple business functions to align technology solutions with business strategies; eliciting, documenting, and refining business requirements for the IT organization; serving as a liaison across multiple facets of the business community and the IT organization in order to provide technical solutions to meet user needs; leveraging an informed knowledge of business areas to identify and/or resolve problems on an ongoing basis.
The position will be working with the Producer Administration team to collect and document:
- Current state for the Siebel SFA system, and downstream applications such as MRDB, and others.
- Proposed future state using Callidus and SalesForce.
Technical skills include experience with mainframe applications, database modeling, data migration, and Siebel. healthcare is highly preferred