The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements.
The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements.
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Telecom Field Technician II
Pasadena, CA · On-site
$26 - $32/hr
Who We Are: At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a ... Root-Cause Analysis: Conduct thorough post-mortem analysis on systemic issues and implement ...
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Be Seen First
Telecom Field Technician II
Pasadena, CA · On-site
$26 - $32/hr
Who We Are: At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a ... Root-Cause Analysis: Conduct thorough post-mortem analysis on systemic issues and implement ...
Telecom Expense Management Analyst
Oakland, CA · On-site
$50 - $58/hr
Immediate need for a talented Telecom Expense Management Analyst . This is a 06+ months contract opportunity with long-term potential and is located in Oakland, CA (Hybrid). Please review the below ...
Telecom Expense Management Analyst
Oakland, CA · On-site
$50 - $58/hr
Immediate need for a talented Telecom Expense Management Analyst . This is a 06+ months contract opportunity with long-term potential and is located in Oakland, CA (Hybrid). Please review the below ...
Telecom Manager
Pleasanton, CA · On-site
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Telecom Manager
Pleasanton, CA · On-site
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Senior Business Analyst
Oakland, CA · Hybrid
$63K - $110K/yr
Analyze telecom spending trends and recommend cost optimization opportunities * Partner with Finance, IT, Procurement, and business stakeholders to support financial planning and operational decision ...
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Senior Business Analyst
Oakland, CA · Hybrid
$63K - $110K/yr
Analyze telecom spending trends and recommend cost optimization opportunities * Partner with Finance, IT, Procurement, and business stakeholders to support financial planning and operational decision ...
Quality Control Manager -Telecom
Upland, CA · On-site
$90K - $115K/yr
Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs ... NWSA or similar telecom safety credentials The wage range for Quality Control Manager -Telecom is ...
Quality Control Manager -Telecom
Upland, CA · On-site
$90K - $115K/yr
Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs ... NWSA or similar telecom safety credentials The wage range for Quality Control Manager -Telecom is ...
We are actively seeking Siebel Business Analyst/Techno Functional Analyst for one of our direct ... Telecom or Data Center Industry is preferred • BSA experience in Siebel Quote, Orders, Work ...
We are actively seeking Siebel Business Analyst/Techno Functional Analyst for one of our direct ... Telecom or Data Center Industry is preferred • BSA experience in Siebel Quote, Orders, Work ...
Urgent Hybrid Opening for Telecom Engineer - Rosemead OR Alhambra, CA - Need Local to CA Only.
Rosemead, CA · On-site
We are seeking an experienced Telecom Engineer to design, implement, and maintain communications ... Strong troubleshooting skills and ability to perform root-cause analysis. * Excellent communication ...
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Urgent Hybrid Opening for Telecom Engineer - Rosemead OR Alhambra, CA - Need Local to CA Only.
Rosemead, CA · On-site
We are seeking an experienced Telecom Engineer to design, implement, and maintain communications ... Strong troubleshooting skills and ability to perform root-cause analysis. * Excellent communication ...
Analyze sophisticated challenges in realization of AI-native RAN, develop strategies, and implement ... Outstanding communication skills and a passion for groundbreaking transformations in telecom.
Analyze sophisticated challenges in realization of AI-native RAN, develop strategies, and implement ... Outstanding communication skills and a passion for groundbreaking transformations in telecom.
Director, Indirect and Telecom Tax
San Ramon, CA · On-site +1
$336K/yr
The ideal candidate will have extensive experience with SaaS, telecom tax and regulatory filings, a ... Excellent analytical, problem-solving, and communication skills. * Proven ability to manage ...
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Director, Indirect and Telecom Tax
San Ramon, CA · On-site +1
$336K/yr
The ideal candidate will have extensive experience with SaaS, telecom tax and regulatory filings, a ... Excellent analytical, problem-solving, and communication skills. * Proven ability to manage ...
Analyze sophisticated challenges in realization of AI-native RAN, develop strategies, and implement ... Outstanding communication skills and a passion for groundbreaking transformations in telecom.
Analyze sophisticated challenges in realization of AI-native RAN, develop strategies, and implement ... Outstanding communication skills and a passion for groundbreaking transformations in telecom.
Operator Telecom Construction Equipment
San Marcos, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00 Why work with us Your career here is more than ...
Operator Telecom Construction Equipment
San Marcos, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00 Why work with us Your career here is more than ...
Operator Telecom Construction Equipment
Corona, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00 Why work with us Your career here is more than ...
Operator Telecom Construction Equipment
Corona, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00 Why work with us Your career here is more than ...
Operator Telecom Construction Equipment
Anaheim, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00. Why work with us Your career here is more than ...
Operator Telecom Construction Equipment
Anaheim, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00. Why work with us Your career here is more than ...
Operator Telecom Construction Equipment
Corona, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00 Why work with us Your career here is more than ...
Operator Telecom Construction Equipment
Corona, CA · On-site
$25 - $32/hr
Attend new site Job Safety Analysis * Safely operate and control assigned equipment * Dig pits ... Telecom Construction Equipment is $25.00 - $32.00 Why work with us Your career here is more than ...
... Telecom, Healthcare, Banking and Media Entertainment for their continued growth. Title : Cognos Business Analyst Duration: 12 + Months Contract City : Oakland, CA Interview:Phone And Skype We have an ...
... Telecom, Healthcare, Banking and Media Entertainment for their continued growth. Title : Cognos Business Analyst Duration: 12 + Months Contract City : Oakland, CA Interview:Phone And Skype We have an ...
Machine Learning, Deep Learning, Big Data Analytics, Gen-AI, Agentic AI * Understanding of AI within Telecom: Edge Compute, 5G, VRAN, ORAN, AI-RAN, ML, DL, Agentic AI, Physical AI, Autonomous ...
Machine Learning, Deep Learning, Big Data Analytics, Gen-AI, Agentic AI * Understanding of AI within Telecom: Edge Compute, 5G, VRAN, ORAN, AI-RAN, ML, DL, Agentic AI, Physical AI, Autonomous ...
Machine Learning, Deep Learning, Big Data Analytics, Gen-AI, Agentic AI * Understanding of AI within Telecom: Edge Compute, 5G, VRAN, ORAN, AI-RAN, ML, DL, Agentic AI, Physical AI, Autonomous ...
Machine Learning, Deep Learning, Big Data Analytics, Gen-AI, Agentic AI * Understanding of AI within Telecom: Edge Compute, 5G, VRAN, ORAN, AI-RAN, ML, DL, Agentic AI, Physical AI, Autonomous ...
Telecom Analyst information
See California salary details
$17.08 - $21.01
17% of jobs
$21.01 - $24.93
7% of jobs
$25.32 is the 25th percentile. Wages below this are outliers.
$24.93 - $28.86
5% of jobs
The median wage is $32.59 / hr.
$28.86 - $32.78
21% of jobs
$32.78 - $36.71
10% of jobs
$36.71 - $40.63
13% of jobs
$41.29 is the 75th percentile. Wages above this are outliers.
$40.63 - $44.56
10% of jobs
$44.56 - $48.48
4% of jobs
$48.48 - $52.41
9% of jobs
$52.41 - $56.33
3% of jobs
$56.33 - $60.26
1% of jobs
$17
$35
$60
How much do telecom analyst jobs pay per hour?
What are some common challenges telecom analysts face when managing multiple telecommunications projects simultaneously?
What is the difference between Telecom Analyst vs Network Technician?
| Aspect | Telecom Analyst | Network Technician |
|---|---|---|
| Credentials | Bachelor's in telecommunications, IT, or related field; certifications like CCNA, CompTIA Network+ | Associate's or bachelor's in networking, IT; certifications like Cisco CCNA, CompTIA Network+ |
| Work Environment | Office settings, client sites, telecom facilities | Data centers, server rooms, client sites |
| Industry Usage | Telecommunications companies, service providers | IT departments, telecom infrastructure providers |
| Job Focus | Analyzing telecom systems, managing services, optimizing networks | Installing, maintaining, troubleshooting network hardware and cabling |
While both roles involve working with network systems, Telecom Analysts focus on analyzing and managing telecom services and systems, whereas Network Technicians handle the installation and maintenance of network hardware. Both roles require similar certifications and often work in related environments, but their core responsibilities differ.
What are the key skills and qualifications needed to thrive as a telecom analyst, and why are they important?
How to become a telecom analyst?
The educational requirements you need to become a telecom analyst vary, depending on the industry and company. Some employers do not list any minimum degree qualifications, while others prefer candidates who have a bachelor's degree in a relevant field. The most valuable asset that companies look for in a telecom analyst is several years of experience working with telecommunications systems and a background in troubleshooting problems and providing support for clients. Additional qualifications include excellent communication and organizational skills and attention to detail. Certification is not required, but becoming certified by a national organization may make you more competitive in the job market.

Job description
Answer Financial is one of the largest online auto & home insurance agencies in the U.S., with over 390,000 policies in-force as of December, 2012. It helps to insure more than 1.3 million drivers and homeowners. Insurance shoppers in all 50 states can compare insurance prices from some of the more than 20 top-rated insurers that Answer Financial represents. Products offered through Answer Financial include: auto insurance, homeowners insurance, condo insurance, renters insurance, motorcycle insurance, RV insurance & boat insurance. In addition to buying insurance online, customers can buy over the phone with assistance from one of our licensed insurance professionals. Answer Financial is part of The Allstate Corporation (NYSE: ALL), the nation's largest publicly held personal lines insurer.
Summary:
The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements. You will deliver clean and elegant working solutions for the IVR and speech recognition infrastructure. You will also design, implement, and maintain call flows directing incoming calls to multiple groups within the call centers, utilizing dynamic data-driven skills-based routing.Essential Job
Duties/Responsibilities:
- Meet with various departments to determine strategic telephony needsDevelop IVR and call routing applicationsMaintain proper documentation of system configurations
- Keep abreast of current and new technology advances and their potential application for the company
- Assist in departmental projectsReview reports and logs for problems and identify appropriate solutions
- Provide backup to other telecom and network engineers maintaining telephony hardware and software infrastructure and network hardware and software infrastructure
- Share in providing on-call technical support after hours and on weekends as needed
Qualifications:
- In-depth knowledge and understanding of call centers and Avaya telecommunications systems, including Communication Manager PBX/ACD, Avaya Aura Experience Portal IVR, Eclipse, and Avaya Application Enablement Services CTI
- Knowledge of grammar design and development (GRXML), TTS, VXML, SMS, Java/JavaScript
- Administration of Linux systems
- Excellent analytical, reasoning, organizational, time management and problem solving skills; excellent oral and written communication skills including ability to interact effectively with executives, customers, vendors and department staff
- Attention to detail and follow through including the ability to work swiftly and accurately to meet stringent deadlines
- Ability to work in and constructively contribute to team work environment
- Ability to maintain the confidentiality of information, and adhere to compliance and security considerations
- Ability to prioritize and handle multiple tasks simultaneously
- Occasional lifting and/or carrying of 20 lbs. or more English language fluency required
Optional
- In-depth knowledge and understanding of Avaya Session Border Controllers, SIP gateways, voice mail / unified communications
- In-depth knowledge and understanding of Verint (Blue Pumpkin) workforce management and Verint QM call recording technologiesExperience in Cisco, Citrix, Riverbed, Checkpoint, and other network technologies
- Experience in developing and deploying disaster recovery solutions
Education/Experience:
- 5+ years of direct experienceBS degree in Computer Science BS desired
- Avaya certifications desired
- Experience with Microsoft Office Products (Word, Excel, Outlook, Access)
All your information will be kept confidential according to EEO guidelines.
IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 310-360-5004 ASAP!
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