The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements.
The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements.
Telecommunications Operations Analyst - Hybrid
Los Angeles, CA · On-site
$72K - $104K/yr
The Telecom Analyst will help design, develop, and run operational/financial databases associated with Telecommunications systems throughout the enterprise, including comprehensive call accounting ...
Telecommunications Operations Analyst - Hybrid
Los Angeles, CA · On-site
$72K - $104K/yr
The Telecom Analyst will help design, develop, and run operational/financial databases associated with Telecommunications systems throughout the enterprise, including comprehensive call accounting ...
The Telecom Analyst will help design, develop, and run operational/financial databases associated with Telecommunications systems throughout the enterprise, including comprehensive call accounting ...
The Telecom Analyst will help design, develop, and run operational/financial databases associated with Telecommunications systems throughout the enterprise, including comprehensive call accounting ...
Telecom Manager
Pleasanton, CA · On-site
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Telecom Manager
Pleasanton, CA · On-site
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Senior Telecom Business Analyst
Sacramento, CA · On-site
$98K - $110K/yr
Overview What You'll Be Doing The Senior Telecom Business Analyst role is a multiskilled, cross-functional position responsible for conducting user research, creating detailed PMO to FMO process ...
Senior Telecom Business Analyst
Sacramento, CA · On-site
$98K - $110K/yr
Overview What You'll Be Doing The Senior Telecom Business Analyst role is a multiskilled, cross-functional position responsible for conducting user research, creating detailed PMO to FMO process ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...
Network & Telecom Services Lead
Brea, CA · Hybrid
$105K - $145K/yr
Ensure proactive monitoring, incident response, and root cause analysis * Drive SLA adherence and continuous service improvement * Oversee troubleshooting of complex network and telecom issues ...
Network & Telecom Services Lead
Brea, CA · Hybrid
$105K - $145K/yr
Ensure proactive monitoring, incident response, and root cause analysis * Drive SLA adherence and continuous service improvement * Oversee troubleshooting of complex network and telecom issues ...
Network & Telecom Services Lead
Brea, CA · On-site
$105K - $145K/yr
Ensure proactive monitoring, incident response, and root cause analysis * Drive SLA adherence and continuous service improvement * Oversee troubleshooting of complex network and telecom issues ...
Network & Telecom Services Lead
Brea, CA · On-site
$105K - $145K/yr
Ensure proactive monitoring, incident response, and root cause analysis * Drive SLA adherence and continuous service improvement * Oversee troubleshooting of complex network and telecom issues ...
Telecom Network Expert - AI
San Francisco, CA · Remote
$1.1K - $1.4K/wk
Review and evaluate AI-generated outputs related to network architecture design , telecom operations workflows , and communications technology analysis . * Create realistic scenarios based on ...
Quick apply
Telecom Network Expert - AI
San Francisco, CA · Remote
$1.1K - $1.4K/wk
Review and evaluate AI-generated outputs related to network architecture design , telecom operations workflows , and communications technology analysis . * Create realistic scenarios based on ...
... analytics • Integrate telecom applications with SIP-based networks, PSTN, VoIP, and third party systems • Debug complex production issues, perform root cause analysis, and provide permanent fixes ...
... analytics • Integrate telecom applications with SIP-based networks, PSTN, VoIP, and third party systems • Debug complex production issues, perform root cause analysis, and provide permanent fixes ...
... analysis Telecom & Contact Center Domain • Hands-on experience in Telecom and Contact Center domains • Strong understanding of telecom protocols: • SIP, RTP/RTCP, SDP • SS7, ISDN, PRI (good ...
... analysis Telecom & Contact Center Domain • Hands-on experience in Telecom and Contact Center domains • Strong understanding of telecom protocols: • SIP, RTP/RTCP, SDP • SS7, ISDN, PRI (good ...
Quality Control Manager -Telecom
Upland, CA · On-site
$90K - $115K/yr
Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs ... NWSA or similar telecom safety credentials The wage range for Quality Control Manager -Telecom is ...
Quality Control Manager -Telecom
Upland, CA · On-site
$90K - $115K/yr
Drive continuous improvement by analyzing quality metrics (KPI's such as defect rates, rework costs ... NWSA or similar telecom safety credentials The wage range for Quality Control Manager -Telecom is ...
Institutional Client Group Senior Portfolio Manager - Media & Telecom will oversee the underwriting ... Conduct in-depth financial analysis, including cash flow modeling, debt service coverage, and ...
Institutional Client Group Senior Portfolio Manager - Media & Telecom will oversee the underwriting ... Conduct in-depth financial analysis, including cash flow modeling, debt service coverage, and ...
Diverse Telecom Testing: Partner with the Product Manager and Telecom engineers during sprint ... Analytical mindset with attention to detail and process improvement focus.
Diverse Telecom Testing: Partner with the Product Manager and Telecom engineers during sprint ... Analytical mindset with attention to detail and process improvement focus.
Institutional Client Group Senior Portfolio Manager - Media & Telecom will oversee the underwriting ... Conduct in-depth financial analysis, including cash flow modeling, debt service coverage, and ...
Institutional Client Group Senior Portfolio Manager - Media & Telecom will oversee the underwriting ... Conduct in-depth financial analysis, including cash flow modeling, debt service coverage, and ...
... analysis, compliance with regulatory requirements, and alignment with the bank's credit policies ... telecom space, providing guidance, mentorship, and performance oversight. • Assess and approve ...
... analysis, compliance with regulatory requirements, and alignment with the bank's credit policies ... telecom space, providing guidance, mentorship, and performance oversight. • Assess and approve ...
Controller
Los Angeles, CA · On-site +1
$150K - $175K/yr
Controller Excess Telecom, A Budget-Friendly Telecommunications Service Provider. About ... Provide financial reports, analysis, and ad hoc information to the Sr. Vice President of Finance as ...
Quick apply
Controller
Los Angeles, CA · On-site +1
$150K - $175K/yr
Controller Excess Telecom, A Budget-Friendly Telecommunications Service Provider. About ... Provide financial reports, analysis, and ad hoc information to the Sr. Vice President of Finance as ...
Institutional Client Group Senior Portfolio Manager - Media & Telecom will oversee the underwriting ... Conduct in-depth financial analysis, including cash flow modeling, debt service coverage, and ...
Institutional Client Group Senior Portfolio Manager - Media & Telecom will oversee the underwriting ... Conduct in-depth financial analysis, including cash flow modeling, debt service coverage, and ...
We are actively seeking Siebel Business Analyst/Techno Functional Analyst for one of our direct ... Telecom or Data Center Industry is preferred • BSA experience in Siebel Quote, Orders, Work ...
We are actively seeking Siebel Business Analyst/Techno Functional Analyst for one of our direct ... Telecom or Data Center Industry is preferred • BSA experience in Siebel Quote, Orders, Work ...
Telecom Analyst information
See California salary details
$17.08 - $21.01
17% of jobs
$21.01 - $24.93
7% of jobs
$25.32 is the 25th percentile. Wages below this are outliers.
$24.93 - $28.86
5% of jobs
The median wage is $32.59 / hr.
$28.86 - $32.78
21% of jobs
$32.78 - $36.71
10% of jobs
$36.71 - $40.63
13% of jobs
$41.29 is the 75th percentile. Wages above this are outliers.
$40.63 - $44.56
10% of jobs
$44.56 - $48.48
4% of jobs
$48.48 - $52.41
9% of jobs
$52.41 - $56.33
3% of jobs
$56.33 - $60.26
1% of jobs
$17
$35
$60
How much do telecom analyst jobs pay per hour?
Is telecom a good career?
Which analyst has the highest salary?
How much do telecoms get paid?
What are some common challenges Telecom Analysts face when managing multiple telecommunications projects simultaneously?
What is the difference between Telecom Analyst vs Network Technician?
| Aspect | Telecom Analyst | Network Technician |
|---|---|---|
| Credentials | Bachelor's in telecommunications, IT, or related field; certifications like CCNA, CompTIA Network+ | Associate's or bachelor's in networking, IT; certifications like Cisco CCNA, CompTIA Network+ |
| Work Environment | Office settings, client sites, telecom facilities | Data centers, server rooms, client sites |
| Industry Usage | Telecommunications companies, service providers | IT departments, telecom infrastructure providers |
| Job Focus | Analyzing telecom systems, managing services, optimizing networks | Installing, maintaining, troubleshooting network hardware and cabling |
While both roles involve working with network systems, Telecom Analysts focus on analyzing and managing telecom services and systems, whereas Network Technicians handle the installation and maintenance of network hardware. Both roles require similar certifications and often work in related environments, but their core responsibilities differ.
What are Telecom Analysts?
What are the key skills and qualifications needed to thrive as a Telecom Analyst, and why are they important?
How to Become a Telecom Analyst
The educational requirements you need to become a telecom analyst vary, depending on the industry and company. Some employers do not list any minimum degree qualifications, while others prefer candidates who have a bachelor's degree in a relevant field. The most valuable asset that companies look for in a telecom analyst is several years of experience working with telecommunications systems and a background in troubleshooting problems and providing support for clients. Additional qualifications include excellent communication and organizational skills and attention to detail. Certification is not required, but becoming certified by a national organization may make you more competitive in the job market.
What does a telecom analyst do?

Job description
Answer Financial is one of the largest online auto & home insurance agencies in the U.S., with over 390,000 policies in-force as of December, 2012. It helps to insure more than 1.3 million drivers and homeowners. Insurance shoppers in all 50 states can compare insurance prices from some of the more than 20 top-rated insurers that Answer Financial represents. Products offered through Answer Financial include: auto insurance, homeowners insurance, condo insurance, renters insurance, motorcycle insurance, RV insurance & boat insurance. In addition to buying insurance online, customers can buy over the phone with assistance from one of our licensed insurance professionals. Answer Financial is part of The Allstate Corporation (NYSE: ALL), the nation's largest publicly held personal lines insurer.
Summary:
The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements. You will deliver clean and elegant working solutions for the IVR and speech recognition infrastructure. You will also design, implement, and maintain call flows directing incoming calls to multiple groups within the call centers, utilizing dynamic data-driven skills-based routing.Essential Job
Duties/Responsibilities:
- Meet with various departments to determine strategic telephony needsDevelop IVR and call routing applicationsMaintain proper documentation of system configurations
- Keep abreast of current and new technology advances and their potential application for the company
- Assist in departmental projectsReview reports and logs for problems and identify appropriate solutions
- Provide backup to other telecom and network engineers maintaining telephony hardware and software infrastructure and network hardware and software infrastructure
- Share in providing on-call technical support after hours and on weekends as needed
Qualifications:
- In-depth knowledge and understanding of call centers and Avaya telecommunications systems, including Communication Manager PBX/ACD, Avaya Aura Experience Portal IVR, Eclipse, and Avaya Application Enablement Services CTI
- Knowledge of grammar design and development (GRXML), TTS, VXML, SMS, Java/JavaScript
- Administration of Linux systems
- Excellent analytical, reasoning, organizational, time management and problem solving skills; excellent oral and written communication skills including ability to interact effectively with executives, customers, vendors and department staff
- Attention to detail and follow through including the ability to work swiftly and accurately to meet stringent deadlines
- Ability to work in and constructively contribute to team work environment
- Ability to maintain the confidentiality of information, and adhere to compliance and security considerations
- Ability to prioritize and handle multiple tasks simultaneously
- Occasional lifting and/or carrying of 20 lbs. or more English language fluency required
Optional
- In-depth knowledge and understanding of Avaya Session Border Controllers, SIP gateways, voice mail / unified communications
- In-depth knowledge and understanding of Verint (Blue Pumpkin) workforce management and Verint QM call recording technologiesExperience in Cisco, Citrix, Riverbed, Checkpoint, and other network technologies
- Experience in developing and deploying disaster recovery solutions
Education/Experience:
- 5+ years of direct experienceBS degree in Computer Science BS desired
- Avaya certifications desired
- Experience with Microsoft Office Products (Word, Excel, Outlook, Access)
All your information will be kept confidential according to EEO guidelines.
IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 310-360-5004 ASAP!
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