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Telecom Analyst Jobs in California (NOW HIRING)

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Who We Are: At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a ... Root-Cause Analysis: Conduct thorough post-mortem analysis on systemic issues and implement ...

Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...

Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...

Leadership & Collaboration • Provide technical and program leadership within the network and telecom domain. • Mentor program managers or analysts supporting telecom and store initiatives. • ...

Senior Business Analyst

Oakland, CA · Hybrid

$63K - $110K/yr

Analyze telecom spending trends and recommend cost optimization opportunities * Partner with Finance, IT, Procurement, and business stakeholders to support financial planning and operational decision ...

The ideal candidate will have extensive experience with SaaS, telecom tax and regulatory filings, a ... Excellent analytical, problem-solving, and communication skills. * Proven ability to manage ...

... Telecom, Healthcare, Banking and Media Entertainment for their continued growth. Title : Cognos Business Analyst Duration: 12 + Months Contract City : Oakland, CA Interview:Phone And Skype We have an ...

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Telecom Analyst information

See California salary details

$17

$35

$60

How much do telecom analyst jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for telecom analyst in California is $35.40, according to ZipRecruiter salary data. Most workers in this role earn between $27.74 and $42.45 per hour, depending on experience, location, and employer.

What are some common challenges telecom analysts face when managing multiple telecommunications projects simultaneously?

Telecom Analysts often juggle several projects at once, which can involve coordinating upgrades, troubleshooting network issues, and implementing new communication systems. A major challenge is prioritizing tasks while ensuring minimal disruption to ongoing services. Effective time management and strong communication skills are essential, as analysts regularly collaborate with IT teams, vendors, and business stakeholders to meet project deadlines. Staying current with evolving telecom technologies is also important to anticipate and resolve potential issues proactively.

What is the difference between Telecom Analyst vs Network Technician?

AspectTelecom AnalystNetwork Technician
CredentialsBachelor's in telecommunications, IT, or related field; certifications like CCNA, CompTIA Network+Associate's or bachelor's in networking, IT; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOffice settings, client sites, telecom facilitiesData centers, server rooms, client sites
Industry UsageTelecommunications companies, service providersIT departments, telecom infrastructure providers
Job FocusAnalyzing telecom systems, managing services, optimizing networksInstalling, maintaining, troubleshooting network hardware and cabling

While both roles involve working with network systems, Telecom Analysts focus on analyzing and managing telecom services and systems, whereas Network Technicians handle the installation and maintenance of network hardware. Both roles require similar certifications and often work in related environments, but their core responsibilities differ.

What are the key skills and qualifications needed to thrive as a telecom analyst, and why are they important?

To thrive as a Telecom Analyst, you need strong analytical skills, a solid understanding of telecommunications networks, and typically a degree in information technology, engineering, or a related field. Familiarity with telecom management systems, network monitoring tools, and certifications like CompTIA Network+ or Cisco CCNA are commonly required. Exceptional problem-solving abilities, attention to detail, and effective communication skills help you excel in managing complex telecom environments. These skills are vital to ensure optimal network performance, cost efficiency, and seamless communication within organizations.

How to become a telecom analyst?

The educational requirements you need to become a telecom analyst vary, depending on the industry and company. Some employers do not list any minimum degree qualifications, while others prefer candidates who have a bachelor's degree in a relevant field. The most valuable asset that companies look for in a telecom analyst is several years of experience working with telecommunications systems and a background in troubleshooting problems and providing support for clients. Additional qualifications include excellent communication and organizational skills and attention to detail. Certification is not required, but becoming certified by a national organization may make you more competitive in the job market.

What are popular job titles related to Telecom Analyst jobs in California? For Telecom Analyst jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Telecom Analyst jobs? Cities in California with the most Telecom Analyst job openings:
Infographic showing various Telecom Analyst job openings in California as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $73,641 per year, or $35.4 per hour.

Telecom Analyst/ Developer

PSG Global Solutions

Los Angeles, CA

Full-time

Re-posted 13 days ago


Job description

Company Description

Answer Financial is one of the largest online auto & home insurance agencies in the U.S., with over 390,000 policies in-force as of December, 2012. It helps to insure more than 1.3 million drivers and homeowners. Insurance shoppers in all 50 states can compare insurance prices from some of the more than 20 top-rated insurers that Answer Financial represents. Products offered through Answer Financial include: auto insurance, homeowners insurance, condo insurance, renters insurance, motorcycle insurance, RV insurance & boat insurance. In addition to buying insurance online, customers can buy over the phone with assistance from one of our licensed insurance professionals. Answer Financial is part of The Allstate Corporation (NYSE: ALL), the nation's largest publicly held personal lines insurer.

Job Description

Summary:

The Telecom Analyst/Developer IV will focus on IVR and call routing applications, helping to determine organizational strategic needs and developing creative and innovative functional requirements. You will deliver clean and elegant working solutions for the IVR and speech recognition infrastructure. You will also design, implement, and maintain call flows directing incoming calls to multiple groups within the call centers, utilizing dynamic data-driven skills-based routing.Essential Job 

Duties/Responsibilities:

  • Meet with various departments to determine strategic telephony needsDevelop IVR and call routing applicationsMaintain proper documentation of system configurations
  • Keep abreast of current and new technology advances and their potential application for the company
  • Assist in departmental projectsReview reports and logs for problems and identify appropriate solutions
  • Provide backup to other telecom and network engineers maintaining telephony hardware and software infrastructure and network hardware and software infrastructure
  • Share in providing on-call technical support after hours and on weekends as needed
Qualifications

Qualifications:

  • In-depth knowledge and understanding of call centers and Avaya telecommunications systems, including Communication Manager PBX/ACD, Avaya Aura Experience Portal IVR, Eclipse, and Avaya Application Enablement Services CTI
  • Knowledge of grammar design and development (GRXML), TTS, VXML, SMS, Java/JavaScript
  • Administration of Linux systems
  • Excellent analytical, reasoning, organizational, time management and problem solving skills; excellent oral and written communication skills including ability to interact effectively with executives, customers, vendors and department staff
  • Attention to detail and follow through including the ability to work swiftly and accurately to meet stringent deadlines
  • Ability to work in and constructively contribute to team work environment
  • Ability to maintain the confidentiality of information, and adhere to compliance and security considerations
  • Ability to prioritize and handle multiple tasks simultaneously
  • Occasional lifting and/or carrying of 20 lbs. or more English language fluency required

Optional

  • In-depth knowledge and understanding of Avaya Session Border Controllers, SIP gateways, voice mail / unified communications
  • In-depth knowledge and understanding of Verint (Blue Pumpkin) workforce management and Verint QM call recording technologiesExperience in Cisco, Citrix, Riverbed, Checkpoint, and other network technologies
  • Experience in developing and deploying disaster recovery solutions

Education/Experience:

  • 5+ years of direct experienceBS degree in Computer Science BS  desired
  • Avaya certifications desired
  • Experience with Microsoft Office Products (Word, Excel, Outlook, Access) 
Additional Information

All your information will be kept confidential according to EEO guidelines. 

IF THIS IS THE JOB OPPORTUNITY FOR YOU GIVE ME A CALL AT 310-360-5004 ASAP! 

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