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Senior Avaya Telecom Analyst Jobs (NOW HIRING)

Hudson Automotive Group

Telecom Analyst

Charleston, SC · On-site +1

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Familiarity with platforms such as Cisco, Avaya, RingCentral, or Microsoft Teams Voice. * Knowledge ...

Hudson Automotive Group

Telecom Analyst

Charleston, SC · Remote

The Telecom Analyst will ensure a seamless communication infrastructure by managing phone upgrades ... Familiarity with platforms such as Cisco, Avaya, RingCentral, or Microsoft Teams Voice. * Knowledge ...

Beth Israel Lahey Health

Telecom Analyst

Plymouth, MA · On-site

$33.65 - $45.29/hr

Telecom Analysts are expected to be able to configure call forwarding, call routing, voice menus ... Avaya Certifications Pay Range: $33.65 - $45.29 The pay range listed for this position is the base ...

Prophecy Technologies

Telecom Expense Analyst

Role Name Telecom Expense Analyst Job Summary The Telecom Expense Analyst (ITSM - Telecom) is ... Manage IT and telecom carrier SLAs and develop reports for senior leadership. * Participate in and ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA

$89K - $118K/yr

The Senior Telecom Analyst will work under the direction of management to analyze client invoice data, identify vendor overbillings, supporting the claims reconciliation process, as well as review ...

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All JobsSenior Avaya Telecom Analyst Jobs

Senior Avaya Telecom Analyst information

See salary details

$48.5K

$102.5K

$130.5K

How much do senior avaya telecom analyst jobs pay per year?

As of Jun 14, 2026, the average yearly pay for senior avaya telecom analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Avaya Telecom Analyst vs Avaya Support Specialist?

AspectSenior Avaya Telecom AnalystAvaya Support Specialist
CertificationsAvaya Certified Support Specialist, Telecom certificationsAvaya Certified Support Specialist, Telecom certifications
Work EnvironmentDesigning, analyzing, and managing telecom systemsProviding technical support and troubleshooting
Employer & Industry UsageTelecom providers, large enterprisesTelecom vendors, service providers

The Senior Avaya Telecom Analyst typically focuses on analyzing and managing Avaya telecom systems, requiring advanced certifications and strategic responsibilities. In contrast, the Avaya Support Specialist primarily provides technical support and troubleshooting assistance. Both roles often require similar certifications and are found in telecom and enterprise environments, but their core functions differ in scope and focus.

More about Senior Avaya Telecom Analyst jobs
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Senior Avaya Telecom Analyst jobs near you
Infographic showing various Senior Avaya Telecom Analyst job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $102,527 per year, or $49.3 per hour.
Avaya Telecom Engineer

Avaya Telecom Engineer

Noblesoft Technologies

Charlotte, NC • On-site

Contractor

Posted 28 days ago

Job description

Job Title:  Senior Avaya Telecom Engineer 

Location:  Charlotte, NC
 

Key Responsibilities

  • System Design & Implementation:
    • Architect, deploy, and optimize Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), Element Management System (EMS), Session Border Controller (SBC), Application Enablement Services (AES), and SIP trunking solutions.
    • Integrate Avaya platforms with third-party applications and telco services for PSTN connectivity.
  • Operations & Support:
    • Provide advanced troubleshooting and technical support for Avaya systems, including incident and problem management for CM, SMGR, SM, EMS, SBC, AES, and SIP environments.
    • Perform moves, adds, changes (MACs), upgrades, and patch management for Avaya infrastructure.
    • Monitor system performance, conduct capacity analysis, and ensure compliance with enterprise standards.
  • Security & Compliance:
    • Manage secure API access, data encryption, and system backups.
    • Ensure systems meet regulatory and business continuity requirements, including E911 integration.
  • Collaboration & Documentation:
    • Work closely with cross-functional teams (network, security, application owners) to deliver integrated voice solutions.
    • Develop and maintain technical documentation, procedures, and training materials for support staff and end-users.
  • Continuous Improvement:
    • Stay current with industry trends and Avaya technology advancements.
    • Recommend and implement new features, upgrades, and process improvements.
 

Required Skills & Experience

  • Technical Expertise:
    • 5+ years’ hands-on experience with Avaya Aura platforms (CM, SMGR, SM, EMS, SBC, AES).
    • Deep understanding of SIP trunking, VoIP protocols, and telephony infrastructure.
    • Experience with installation, configuration, and troubleshooting of Avaya systems and media gateways (G650, G450, G430).
    • Familiarity with integration of Avaya with other enterprise applications and cloud services.
  • Certifications:
    • Avaya ACIS/ACSS certifications preferred.
    • Additional certifications in networking (CCNP Collaboration, etc.) are a plus.
  • Soft Skills:
    • Excellent problem-solving, communication, and interpersonal skills.
    • Ability to mentor junior engineers and collaborate across teams.
 

Preferred Qualifications

  • Experience with large-scale enterprise deployments and migrations.
  • Knowledge of related technologies (Cisco Unity, NICE, Verint, RedSky E911).
Proven track record in project management and vendor coordination