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Senior Avaya Telecom Analyst Jobs (NOW HIRING)

Uloop Inc.

Senior Telecom Expense Analyst

Miami, FL · On-site

$85K/yr

Senior Telecom Expense Analyst Location: Miami, FL, 33178, US Summary The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN ...

National Capitol Contracting (NCC)

Be Seen First

Telecommunications Analyst

Washington, DC · On-site

NCC is seeking a Telecom Engineer/Analyst to support and optimize an enterprise unified ... Administer Avaya Communication Manager, System Manager, Session Manager, AVP, AES, WFO, and CDR ...

Technogen

System Middleware Analyst

Seattle, WA · On-site

... the telecom terminology Middleware experience and concepts of middleware platforms. A senior ... Knowledge of Avaya and/or Cisco platforms, call center features and operations. Ability to resolve ...

Technogen

System Middleware Analyst

Seattle, WA · On-site

... telecom terminology • Middleware experience and concepts of middleware platforms. • A senior ... of Avaya and/or Cisco platforms, call center features and operations. • Ability to resolve ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN · On-site

$24.25 - $32.50/hr

Telecom troubleshooting and support o Maintain Avaya equipment hardware such as removing/replacing ... senior team member. * Documentation and Project Management o Participate in and sometimes lead ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN · On-site

$23 - $25/hr

... • Telecom troubleshooting and support o Maintain Avaya equipment hardware such as removing ... senior team member. • Documentation and Project Management o Participate in and sometimes lead ...

Global IT Family

Sr. UC Engineer

Newport Beach, CA

Avaya System/Session Manager, SBC's, Call Recording, Faxing Applications, Microsoft Skype for ... Ability to perform analysis, diagnosis, and resolution of telecom problems for end users; recommend ...

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Senior Avaya Telecom Analyst information

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$48.5K

$102.5K

$130.5K

How much do senior avaya telecom analyst jobs pay per year?

As of Sep 15, 2026, the average yearly pay for senior avaya telecom analyst in the United States is $102,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Avaya Telecom Analyst vs Avaya Support Specialist?

AspectSenior Avaya Telecom AnalystAvaya Support Specialist
CertificationsAvaya Certified Support Specialist, Telecom certificationsAvaya Certified Support Specialist, Telecom certifications
Work EnvironmentDesigning, analyzing, and managing telecom systemsProviding technical support and troubleshooting
Employer & Industry UsageTelecom providers, large enterprisesTelecom vendors, service providers

The Senior Avaya Telecom Analyst typically focuses on analyzing and managing Avaya telecom systems, requiring advanced certifications and strategic responsibilities. In contrast, the Avaya Support Specialist primarily provides technical support and troubleshooting assistance. Both roles often require similar certifications and are found in telecom and enterprise environments, but their core functions differ in scope and focus.

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Senior Avaya Telecom Analyst jobs near you
Infographic showing various Senior Avaya Telecom Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 79% Physical, 7% Hybrid, and 14% Remote job distribution, with an average salary of $102,527 per year, or $49.3 per hour.

Senior Analyst, Telecom Procurement

Irving, TX • On-site

ADT Security Services
Personal Services • 10K+ employees
Learn more about ADT Security Servicesexternal

$81K - $107K/yr

Full-time

Re-posted yesterday

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

Job description

ADT is seeking a Senior Analyst, Telecom Procurement to support and optimize our enterprise wireless environment. This highly visible role combines telecom expense management, wireless operations, data analytics, vendor management, and process improvement to help deliver a seamless mobility experience for employees across the organization.

You'll partner with Finance, Procurement, IT, Security, HR, and major wireless carriers to manage mobility services, analyze telecom spend, improve operational efficiency, and identify cost-saving opportunities across our enterprise.

If you enjoy working with data, solving complex operational challenges, and influencing business decisions, we'd love to meet you.

Duties and Responsibilities:

  • Manage enterprise wireless mobility operations and telecom expense management (TEM)
  • Analyze wireless billing, inventory, usage, and financial data to identify trends, discrepancies, and optimization opportunities
  • Audit carrier invoices and ensure contract compliance, accurate billing, and negotiated pricing
  • Support device lifecycle activities including activations, upgrades, transfers, and disconnects
  • Manage and resolve mobility requests through ServiceNow
  • Create reports, dashboards, and KPIs using Excel, Power BI, ServiceNow Reporting, or similar tools
  • Partner with wireless carriers and vendors to resolve issues and improve service performance
  • Support procurement, sourcing, vendor management, and contract initiatives
  • Drive process improvements, automation efforts, and operational efficiency projects
  • Ensure compliance with wireless policies, standards, and governance requirements

Minimum Qualifications:

  • 5+ years of experience in telecom operations, wireless mobility, telecom expense management, procurement analytics, business operations, or a related field
  • Experience with Telecom Expense Management (TEM) platforms
  • Strong analytical and data management skills
  • Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, reporting, data analysis)
  • Experience with ServiceNow or similar request management platforms
  • Ability to work with large datasets and translate findings into actionable business insights
  • Experience managing telecommunications vendors and carrier relationships
  • Strong communication, problem-solving, and stakeholder management skills
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.


 
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

What ADT employees say

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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