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Technical Support Technician Jobs (NOW HIRING)

Automated Systems, Inc.

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Technical Support Technician

Kenosha, WI · On-site

$25 - $40/hr

Technical Support Technician Location: Kenosha County, WI, Onsite Contract: 18+ Months Duration Shift Schedule: Rotating 24/7 Coverage (Days, Nights, Weekends, and Holidays) Automated Systems, Inc ...

Thermal Works

Technical Support Technician

Middletown, NY · On-site

$37K - $47K/yr

The Technical Support Technician needs to be agile, professional, trustworthy with confidential information and comfortable in a rapidly changing environment. The right person can work well both ...

Caresoft Inc.

Technical Support / Technician

Eagan, MN · On-site

$30 - $35/hr

Technical Support / Technician Location: Eagan, Minnesota 55121 Duration: 3 months Duties: Assist with all data center consolidation tasks, including but not limited to cable management, hardware ...

Celerant Tech

Technical Support Technician

Iselin, NJ · On-site

$38K - $47K/yr

Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in ...

CMC NORTH AMERICA

Technical Support Technician

Salem, NH · On-site

$35/hr

The Job Technical Support Technicians are the front line for technical assistance to customers with our equipment. This position is critical for our customers to resolve problems, technical issues ...

New

Sullihosting, Inc.

$34K - $43K/yr

Technical Support Technician Office Location: Remote Offices, Long Island, and New York City Position Description: The Technical Support Technician is an experience support technician working in a ...

INSPYR Solutions

Technical Support Technician

Manassas, VA · On-site

$37K - $47K/yr

Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high possibility of extensions & conversion to FTE) Compensation: 24/hr Work Authorization Requirements: US Citizen ...

Collabera

Technical Support Technician

New Carlisle, IN · On-site

$20 - $24/hr

Technical Support Technician Employment Type: Contract for 6 Months Location: New Carlisle, Indiana Shift: - 8:00 AM to 5:30 PM Schedule Options: Onsite (Mon to Fri) Pay Rate : $20-$24 per hour ...

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Technical Support Technician information

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$66K

How much do technical support technician jobs pay per year?

As of Jul 13, 2026, the average yearly pay for technical support technician in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a technical support technician do?

A technical support technician provides assistance to users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems remotely or on-site, use diagnostic tools, and communicate solutions clearly to non-technical users. This role typically requires technical knowledge, problem-solving skills, and familiarity with support ticket systems.

What are some common challenges Technical Support Technicians face when troubleshooting customer issues remotely?

Technical Support Technicians often encounter challenges such as accurately diagnosing problems without physical access to the customer's device, managing communication barriers, and addressing issues across a variety of hardware and software platforms. Successful technicians develop strong problem-solving and communication skills to guide users through complex procedures and resolve issues efficiently. Building rapport and maintaining patience are also critical, as technicians frequently work with users who may be frustrated or unfamiliar with technical terminology.

What are the key skills and qualifications needed to thrive as a Technical Support Technician, and why are they important?

To thrive as a Technical Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification or associate degree. Familiarity with ticketing systems, remote desktop tools, and platforms like Windows, macOS, or Linux is often required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and provide clear guidance. These skills ensure efficient resolution of technical problems and high customer satisfaction in a support-driven environment.

What is the highest salary for tech support?

The highest salaries for technical support technicians can reach over $70,000 annually, especially for those with advanced certifications, specialized skills, or in senior roles. Top earners often work in large corporations, IT firms, or have extensive experience and technical expertise in areas like networking, cybersecurity, or cloud services.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and provide quick responses, but it does not fully replace human technicians. Technical Support Technicians still play a vital role in resolving complex issues, offering personalized assistance, and managing escalations that require critical thinking and technical expertise. Skills in troubleshooting, customer service, and familiarity with support tools remain essential in the evolving support environment.

What jobs pay 4000 a week without a degree?

A Technical Support Technician typically earns less than $4,000 weekly without a degree, but some high-demand IT roles, such as network administrators or cybersecurity specialists, can reach or exceed that level with experience and certifications like CompTIA or Cisco. Freelance or contract work in IT support, consulting, or specialized tech services may also pay $4,000 or more per week without a formal degree, depending on skills and client demand.

What is the difference between Technical Support Technician vs Help Desk Technician?

AspectTechnical Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesHelp desk, remote support, customer service
Employer & Industry UsageIT companies, tech support servicesCorporate IT, MSPs, customer support centers
Common Search/ComparisonYesYes

The main difference between a Technical Support Technician and a Help Desk Technician lies in their work scope. Technical Support Technicians often handle more complex hardware and software issues on-site, while Help Desk Technicians primarily provide remote support and customer service. Both roles require similar certifications and are vital in IT support environments, but their daily tasks and work settings differ.

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What are popular job titles related to Technical Support Technician jobs? For Technical Support Technician jobs, the most frequently searched job titles are:
Technical Support Technician jobs near you

Technical Support Technician

Vaco by Highspring

Las Vegas, NV • On-site

$28 - $29/hr

Other

Posted 5 days ago

New

Job description

IT Support Technician (Contract-to-Hire) – On-Site Clinical Support

Job Type: Contract-to-Hire (6 months with high likelihood of conversion)
Schedule: Monday–Friday, standard business hours (OT not expected)
Location: On-site at designated clinical locations
Start Date: ASAP
Pay Range: $28–$29/hr (W2)

Overview

A growing healthcare organization is seeking a skilled IT Support Technician to provide on-site technical support to clinic and office staff. This role focuses on ensuring optimal hardware/software performance, supporting end-users, and maintaining smooth daily operations in a high-paced, patient-focused environment.

This is a 6month contract-to-hire opportunity designed for someone who excels in customer service, problem solving, and hands-on technical support.

Responsibilities
  • Provide hands-on IT assistance to clinical and administrative staff.
  • Troubleshoot and resolve user issues promptly and professionally.
  • Train end-users on hardware, software, and internal systems.
  • Monitor and optimize hardware, software, and system performance.
  • Support network connectivity (Cisco routers, switches, wireless access points).
  • Conduct Wi-Fi coverage checks, failover testing, and physical cabling verification.
  • Assist engineers with troubleshooting and confirm alignment with design documentation.
  • Perform inventory tasks:
    • Scan asset tags
    • Assign building/room locations
    • Verify device counts (monitors, keyboards, etc.)
    • Confirm devices power on and connect to data ports
  • Provide on-site support during employee arrival and go?live periods.
  • Support printing systems and troubleshoot issues on-site.
  • Collaborate with IT, Service Desk, and clinical training teams.
  • Assist with staging equipment for installation.
  • Document technical processes and maintain accurate knowledge libraries.
Requirements
  • 2–5 years of experience in IT support or helpdesk roles
  • Strong troubleshooting skills and customer service mindset
  • Solid understanding of computer hardware and software
  • Basic knowledge of networking concepts (entry-level OK)
  • Experience with IT helpdesk/ticketing systems
  • Ability to train end-users effectively
  • Strong communication and interpersonal skills
  • Experience documenting procedures and technical steps

Apply