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Technical Support Technician Jobs (NOW HIRING)

Brooksource

Technical Support Technician

Morrisville, PA · On-site

$20 - $27/hr

Technical Support Technician Fairless Hills, PA On-Site Role $20-$25/hr (DOE) ABOUT THE ROLE Our client, a leading operator of large-scale data centers, is seeking a hands-on Technical Support ...

Caresoft Inc.

Technical Support / Technician

Eagan, MN · On-site

$30 - $35/hr

Technical Support / Technician Location: Eagan, Minnesota 55121 Duration: 3 months Duties: Assist with all data center consolidation tasks, including but not limited to cable management, hardware ...

Steffes

Technical Support Technician

Dickinson, ND · On-site

$35K - $44K/yr

They are seeking a Technical Support Technician to provide technical support for homeowners, contractors, and utility personnel, while also developing documentation and training materials to enhance ...

Celerant Tech

Technical Support Technician

Iselin, NJ · On-site

$38K - $47K/yr

Technical Support Technician WHO WE ARE: Celerant Technology Corporation is a leading provider of premium, advanced retail management software for retail organizations. Our software, developed in ...

GoNetspeed

Technical Support Technician

New York, NY · On-site

$21/hr

The Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This candidate will be responsible for providing Level I and potentially some Level II ...

GoNetspeed

Technical Support Technician

Phelps, NY · On-site

$21/hr

The Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This candidate will be responsible for providing Level I and potentially some Level II ...

CMC NORTH AMERICA

Technical Support Technician

Salem, NH · On-site

$35/hr

The Job Technical Support Technicians are the front line for technical assistance to customers with our equipment. This position is critical for our customers to resolve problems, technical issues ...

Sullihosting, Inc.

$34K - $43K/yr

Technical Support Technician Office Location: Remote Offices, Long Island, and New York City Position Description: The Technical Support Technician is an experience support technician working in a ...

GoNetspeed

Technical Support Technician

Phelps, NY

$21/hr

The Technical Support Technician position will be a key position within GoNetspeed's Network Operations Center. This candidate will be responsible for providing Level I and potentially some Level II ...

GoNetspeed

Technical Support Technician

Bangor, ME · On-site

$18/hr

The Technical Support Technician will support residential and business customers with their Internet, Phone, and TV service, via troubleshooting. This position requires knowledge of ...

INSPYR Solutions

Technical Support Technician

Manassas, VA · On-site

$37K - $47K/yr

Technical Support Technician Location: Manassas, VA Duration: 6 month contract (high possibility of extensions & conversion to FTE) Compensation: 24/hr Work Authorization Requirements: US Citizen ...

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Technical Support Technician information

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$27K

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$66K

How much do technical support technician jobs pay per year?

As of Aug 5, 2026, the average yearly pay for technical support technician in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a technical support technician do?

A technical support technician assists users by diagnosing and resolving hardware, software, and network issues. They often troubleshoot problems remotely or on-site, use diagnostic tools, and may document solutions to improve support processes. Strong communication skills and technical knowledge are essential for this role.

What are some common challenges technical support technicians face when troubleshooting customer issues remotely?

Technical Support Technicians often encounter challenges such as accurately diagnosing problems without physical access to the customer's device, managing communication barriers, and addressing issues across a variety of hardware and software platforms. Successful technicians develop strong problem-solving and communication skills to guide users through complex procedures and resolve issues efficiently. Building rapport and maintaining patience are also critical, as technicians frequently work with users who may be frustrated or unfamiliar with technical terminology.

What are the key skills and qualifications needed to thrive as a technical support technician?

To thrive as a Technical Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification or associate degree. Familiarity with ticketing systems, remote desktop tools, and platforms like Windows, macOS, or Linux is often required. Strong communication, patience, and problem-solving abilities help you effectively address user issues and provide clear guidance. These skills ensure efficient resolution of technical problems and high customer satisfaction in a support-driven environment.

What is the difference between Technical Support Technician vs Help Desk Technician?

AspectTechnical Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesHelp desk, remote support, customer service
Employer & Industry UsageIT companies, tech support servicesCorporate IT, MSPs, customer support centers
Common Search/ComparisonYesYes

The main difference between a Technical Support Technician and a Help Desk Technician lies in their work scope. Technical Support Technicians often handle more complex hardware and software issues on-site, while Help Desk Technicians primarily provide remote support and customer service. Both roles require similar certifications and are vital in IT support environments, but their daily tasks and work settings differ.

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Technical Support Technician jobs near you

Technical Support Technician

Vaco by Highspring

Las Vegas, NV • On-site

$28 - $29/hr

Other

Posted 28 days ago

Job description

IT Support Technician (Contract-to-Hire) – On-Site Clinical Support

Job Type: Contract-to-Hire (6 months with high likelihood of conversion)
Schedule: Monday–Friday, standard business hours (OT not expected)
Location: On-site at designated clinical locations
Start Date: ASAP
Pay Range: $28–$29/hr (W2)

Overview

A growing healthcare organization is seeking a skilled IT Support Technician to provide on-site technical support to clinic and office staff. This role focuses on ensuring optimal hardware/software performance, supporting end-users, and maintaining smooth daily operations in a high-paced, patient-focused environment.

This is a 6month contract-to-hire opportunity designed for someone who excels in customer service, problem solving, and hands-on technical support.

Responsibilities
  • Provide hands-on IT assistance to clinical and administrative staff.
  • Troubleshoot and resolve user issues promptly and professionally.
  • Train end-users on hardware, software, and internal systems.
  • Monitor and optimize hardware, software, and system performance.
  • Support network connectivity (Cisco routers, switches, wireless access points).
  • Conduct Wi-Fi coverage checks, failover testing, and physical cabling verification.
  • Assist engineers with troubleshooting and confirm alignment with design documentation.
  • Perform inventory tasks:
    • Scan asset tags
    • Assign building/room locations
    • Verify device counts (monitors, keyboards, etc.)
    • Confirm devices power on and connect to data ports
  • Provide on-site support during employee arrival and go?live periods.
  • Support printing systems and troubleshoot issues on-site.
  • Collaborate with IT, Service Desk, and clinical training teams.
  • Assist with staging equipment for installation.
  • Document technical processes and maintain accurate knowledge libraries.
Requirements
  • 2–5 years of experience in IT support or helpdesk roles
  • Strong troubleshooting skills and customer service mindset
  • Solid understanding of computer hardware and software
  • Basic knowledge of networking concepts (entry-level OK)
  • Experience with IT helpdesk/ticketing systems
  • Ability to train end-users effectively
  • Strong communication and interpersonal skills
  • Experience documenting procedures and technical steps

Apply