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Printer Support Technician Jobs (NOW HIRING)

A+ Consulting

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Printer Support Technician

Montgomery, AL · On-site

$18 - $19.14/hr

Major healthcare corporation seeks Printer Support Technician to support maintenance of copier/duplicator/scanner office equipment. This position will involve driving to several local facilities ...

New

Compunnel

Printer Support Technician

Hartford, CT · On-site

... printers. • Respond to customer support requests, ensuring quick, accurate, and professional resolution. • Escalate problems to technicians as necessary. • Keep customers informed about the ...

Insight Global

Printer Technician

The Woodlands, TX · On-site

$20 - $26/hr

Insight Global is seeking a skilled and detail-oriented Printer Technician to join one of our top ... Required Skills & Experience 3+ years of experience providing printer support Experience installing ...

Maynard Nexsen PC

Direct Client Support

Charlotte, NC · On-site

$21 - $28.75/hr

... Technician is responsible for providing end-user applications and hardware support to ensure smooth operations within the organization. This position entails managing desktop applications, printer ...

Maynard Nexsen

Direct Client Support

Charlotte, NC

$21 - $28.75/hr

... Technician is responsible for providing end-user applications and hardware support to ensure smooth operations within the organization. This position entails managing desktop applications, printer ...

InstantServe LLC

Customer Support Technician

Jacksonville, FL · On-site

$17 - $23.25/hr

FDOT Job 2220 Customer Support Technician, Entry Level PR980346-R196880 Client: Florida Department ... Provide desktop support for laptops, desktops, printers, mobile devices, and peripherals. * Install ...

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Printer Support Technician information

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How much do printer support technician jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for printer support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Printer Support Technician, and why are they important?

To thrive as a Printer Support Technician, you need strong troubleshooting skills, knowledge of printer hardware and software, and typically a high school diploma or relevant technical certification. Familiarity with diagnostic tools, printer management software, and network configuration systems is important for resolving technical issues efficiently. Excellent customer service, communication skills, and the ability to work under pressure help set top technicians apart. These skills ensure minimal downtime, quick resolution of user issues, and high customer satisfaction in environments reliant on print technology.

What are some common challenges Printer Support Technicians face and how can they be addressed on the job?

Printer Support Technicians often encounter challenges such as troubleshooting complex hardware malfunctions, managing a high volume of service requests, and staying updated with evolving printer technologies. To address these, technicians benefit from strong problem-solving skills, effective time management, and ongoing technical training. Collaborating closely with IT teams and end-users also helps in quickly diagnosing issues and ensuring minimal downtime for critical printing operations.

What is the difference between Printer Support Technician vs Printer Repair Specialist?

AspectPrinter Support TechnicianPrinter Repair Specialist
CredentialsCompTIA A+ or similar certifications, technical trainingTechnical certifications, manufacturer-specific training
Work EnvironmentOffice settings, help desks, on-site supportRepair shops, on-site repairs, manufacturing facilities
Employer & IndustryIT service providers, corporate IT departmentsPrinter manufacturers, repair service companies
Common Search IntentTechnical support, troubleshooting, installationHardware repair, component replacement, diagnostics

The Printer Support Technician primarily handles troubleshooting, installation, and technical support for printers in office and IT environments. In contrast, the Printer Repair Specialist focuses on hardware repairs, component replacements, and detailed diagnostics. While both roles require technical skills and certifications, the Support Technician emphasizes support and maintenance, whereas the Repair Specialist specializes in hardware repair tasks.

What does a Printer Support Technician do?

A Printer Support Technician is responsible for installing, maintaining, troubleshooting, and repairing printers and related equipment. They assist users with resolving printing issues, set up network printers, and ensure that devices are functioning optimally. Technicians may also provide training to users and recommend replacement parts or upgrades when necessary. Their work helps maintain efficient printing operations in offices, schools, and other organizations.
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What job categories do people searching Printer Support Technician jobs look for? The top searched job categories for Printer Support Technician jobs are:
Printer Support Technician jobs near you
Printer Support Technician

Printer Support Technician

A+ Consulting, Inc.

Montgomery, AL • On-site

Contractor

Posted 2 days ago

Job description

Major healthcare company seeks Printer Support Technician to support maintenance of copier/duplicator/scanner office equipment. 

This position involves driving a personal vehicle to nearby facilities for equipment support.

ESSENTIAL FUNCTIONS:
  • Client Relationship Management: Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process
  • Provide on-going end user training on equipment
  • Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities.
  • Provide IP address support
  • Perform basic equipment problem diagnosis
  • Point of contact for equipment removal and delivery for onsite support
  • Contact service as required (Xerox and 3rd party)
  • Utilize Xerox web-based applications as required to include Service Call Handling
  • Accurate call reporting on Equipment in Xerox designated systems
  • Download and install printer drivers on end-user equipment
  • Perform printer mapping to PC as required
  • Escalate printer network issues to appropriate resource
  • Physical as well as remote device management and control
  • Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
  • Monitor/apply current software updates/patches 
  • On site contact for remote solve resolutions requiring technical expertise
  • Perform remote device monitoring and remote solve
SKILLS:
  • Lift and move up to 50 pounds
  • Basic Equipment problem solving and diagnosis per training provided
  • Customer problem resolution including escalation as required
  • 1-2 years relevant experience resolving customer and equipment printing issues
EDUCATION: Minimum High School diploma or equivalent

Education:Employment Type: CONTRACTOR

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