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Service Operations Support Jobs (NOW HIRING)

Signet Jewelers

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

A.P. Møller - Maersk A/S

Operations Support

Denver, CO · On-site

$23 - $25/hr

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less ... We are seeking an Operations Support in Denver, CO! Weekends required. Tuesdays and Wednesdays off ...

Vertisystem

Operations Support

Baltimore, MD · On-site

JOB Responsibilities: - • Processing incoming and outgoing paperwork including mail and facsimiles. • support client service associates and operational personnel. • Checking inbound client ...

Vertisystem

Operations Support

Baltimore, MD · On-site

JOB Responsibilities: - Processing incoming and outgoing paperwork including mail and facsimiles. support client service associates and operational personnel. Checking inbound client documents for ...

A.P. Møller - Maersk A/S

Operations Support

Morrow, GA · On-site

$25/hr

The Operations Support is responsible for answering incoming calls and providing excellent customer service. They monitor and respond to customer inquiries. They track, trace, enter, and update ...

A.P. Møller - Maersk A/S

Operations Support

Denver, CO · On-site

$25/hr

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less ... We are seeking an Operations Support in Denver, CO! Weekends required. Tuesdays and Wednesdays off ...

Nutrien

Operations Support

Conrad, MT · On-site

Operations Support Requisition ID: 32792 Location: Conrad, MT, USA, 59425 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

New

Nutrien

Operations Support

Statesville, NC · On-site

Operations Support Requisition ID: 32497 Location: Statesville, NC, USA, 28625 Workplace Type: On ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Nutrien

Operations Support

Pioneer, LA · On-site

Operations Support Requisition ID: 30154 Location: Pioneer, LA, USA, 71266 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Nutrien

Operations Support

Chalmers, IN · On-site

Operations Support Requisition ID: 31614 Location: Chalmers, IN, USA, 47929 Workplace Type: On-Site ... services, and our business results make a positive impact on the world. Our purpose, Feeding the ...

Rite Hite

Service Support Manager

Charlotte, NC · On-site

This role is a critical operational support function for District Service teams. The ideal leader brings a strong people-leadership mindset, operational discipline, and a continuous improvement focus.

Nutrien

Operations Support

Sauk Centre, MN · On-site

Operations Support Requisition ID: 32130 Location: Sauk Centre, MN, USA, 56378 Workplace Type: On ... ProvenSeed and Dyna-GroSeed; as well as financial, custom application and precision ag services.

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Service Operations Support information

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$13

$26

$36

How much do service operations support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for service operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

How does a Service Operations Support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Operations Support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

What are Service Operations Support roles?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.
More about Service Operations Support jobs
What cities are hiring for Service Operations Support jobs? Cities with the most Service Operations Support job openings:
What states have the most Service Operations Support jobs? States with the most job openings for Service Operations Support jobs include:
What job categories do people searching Service Operations Support jobs look for? The top searched job categories for Service Operations Support jobs are:
Service Operations Support jobs near you
Infographic showing various Service Operations Support job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 82% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,123 per year, or $26 per hour.
Operations Support

Operations Support

Signet Jewelers

On-site

Full-time

Posted 11 hours ago

Signet Jewelers rating

6.8

Company rating: 6.8 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

18th of 28 rated jewelry retailers

Job description

We have many opportunities available on our other career site pages. Click here to link to our careers page!

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:
Support inventory tracking, restocking, and product movement
Assist with order processing, packaging, and fulfillment
Coordinate with shipping and logistics teams
Maintain accurate records and update internal systems
Help prepare merchandise for store displays or client appointments
Ensure adherence to brand standards and procedures
Provide Administrative and operational support to internal teams
Support project coordination efforts and contribute to process improvement initiatives
Any other duties as assigned

Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High School Diploma or GED required
Associate or bachelor's degree in business administration, Operations Management, Logistics, or a related field is preferred
Equivalent work experience in an operation, administrative, or support role may be considered in place of formal education
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

What Signet Jewelers employees say

Pay

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Get the full story on Breakroom

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About Signet Jewelers

Sourced by ZipRecruiter

At Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality, responsibly-sourced jewelry has become part of so many love stories over the last century. Kay Jewelers is part of Signet Jewelers, a purpose-driven company who believes love inspires love. Signet is also "Great Place to Work-Certified"™. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Akron, OH, US

Year founded

1949

Social media

Twitter

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