The Ink Operations Support Manager leads the support functions required to keep Ink Operations ... Ensure support activities are timely, accurate, professional, and aligned to service expectations.
The Ink Operations Support Manager leads the support functions required to keep Ink Operations ... Ensure support activities are timely, accurate, professional, and aligned to service expectations.
Provides operational systems support for all teams using Shaw or Defi Servicing. Responsible for ... Customer Service & Teamwork: Responds promptly to internal needs, values feedback, collaborates ...
Provides operational systems support for all teams using Shaw or Defi Servicing. Responsible for ... Customer Service & Teamwork: Responds promptly to internal needs, values feedback, collaborates ...
Provides operational systems support for all teams using Shaw or Defi Servicing. Responsible for ... Customer Service & Teamwork: Responds promptly to internal needs, values feedback, collaborates ...
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Provides operational systems support for all teams using Shaw or Defi Servicing. Responsible for ... Customer Service & Teamwork: Responds promptly to internal needs, values feedback, collaborates ...
Provides operational systems support for all teams using Shaw or Defi Servicing. Responsible for ... Customer Service & Teamwork: Responds promptly to internal needs, values feedback, collaborates ...
Provides operational systems support for all teams using Shaw or Defi Servicing. Responsible for ... Customer Service & Teamwork: Responds promptly to internal needs, values feedback, collaborates ...
Support customer service initiatives that improve the overall shopping experience. * Monitor ... Drive Up & Go Operations * Assist with daily Drive Up & Go operations to ensure timely and accurate ...
Support customer service initiatives that improve the overall shopping experience. * Monitor ... Drive Up & Go Operations * Assist with daily Drive Up & Go operations to ensure timely and accurate ...
Operations Support
Grand Prairie, TX · On-site
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Operations Support
Grand Prairie, TX · On-site
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Operations Support
Grand Prairie, TX · On-site
$22/hr
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Operations Support
Grand Prairie, TX · On-site
$22/hr
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Support customer service initiatives that improve the overall shopping experience. * Monitor ... Drive Up & Go Operations * Assist with daily Drive Up & Go operations to ensure timely and accurate ...
Support customer service initiatives that improve the overall shopping experience. * Monitor ... Drive Up & Go Operations * Assist with daily Drive Up & Go operations to ensure timely and accurate ...
Position Summary The Service Operations Assistant supports the Service Operations Manager in overseeing front-end operations, customer service functions, Drive Up & Go execution, associate ...
Position Summary The Service Operations Assistant supports the Service Operations Manager in overseeing front-end operations, customer service functions, Drive Up & Go execution, associate ...
Service Operations Assistant
Frisco, TX · On-site
Support efficient customer flow and minimize checkout wait times. * Monitor front-end productivity and service performance throughout the day. * Ensure compliance with cash handling procedures ...
Service Operations Assistant
Frisco, TX · On-site
Support efficient customer flow and minimize checkout wait times. * Monitor front-end productivity and service performance throughout the day. * Ensure compliance with cash handling procedures ...
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Monitor workflow status and escalate issues that could impact service levels or delivery timelines. * Provide operational support that enables drivers to depart on schedule and maintain customer ...
Service Operations Assistant
Frisco, TX · On-site
Position Summary The Service Operations Assistant supports the Service Operations Manager in leading front-end operations, customer service functions, Drive Up & Go fulfillment, associate development ...
Service Operations Assistant
Frisco, TX · On-site
Position Summary The Service Operations Assistant supports the Service Operations Manager in leading front-end operations, customer service functions, Drive Up & Go fulfillment, associate development ...
Support efficient customer flow and minimize checkout wait times. * Monitor front-end productivity and service performance throughout the day. * Ensure compliance with cash handling procedures ...
Support efficient customer flow and minimize checkout wait times. * Monitor front-end productivity and service performance throughout the day. * Ensure compliance with cash handling procedures ...
Operations Support
Fort Worth, TX · On-site
This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: • Support inventory tracking, restocking, and ...
Operations Support
Fort Worth, TX · On-site
This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: • Support inventory tracking, restocking, and ...
Service Operations Manager
Plano, TX · On-site
As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced ...
Service Operations Manager
Plano, TX · On-site
As a Front-End Manager, you will oversee front‑end operations, support store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced ...
The Service Operations Coordinator is responsible for driving the daily execution of the Service ... Ensure documentation is complete to support timely invoicing * Identify opportunities to improve ...
The Service Operations Coordinator is responsible for driving the daily execution of the Service ... Ensure documentation is complete to support timely invoicing * Identify opportunities to improve ...
Service Operations Manager
Denton, TX · On-site
Join us for an exciting opportunity as a Service Operations Manager, where customer experience ... This role offers a dynamic, customer‑facing environment where your work directly supports store ...
New
Service Operations Manager
Denton, TX · On-site
Join us for an exciting opportunity as a Service Operations Manager, where customer experience ... This role offers a dynamic, customer‑facing environment where your work directly supports store ...
New
Support customer service programs and respond to customer concerns in a timely and professional ... Frontend operations and customer service execution * Cash handling, reconciliation, and compliance ...
Support customer service programs and respond to customer concerns in a timely and professional ... Frontend operations and customer service execution * Cash handling, reconciliation, and compliance ...
Service Operations Manager
Plano, TX · On-site
As a Front-End Manager, you will oversee front-end operations, support store performance goals, and ... Support customer service programs and respond to customer concerns in a timely and professional ...
Service Operations Manager
Plano, TX · On-site
As a Front-End Manager, you will oversee front-end operations, support store performance goals, and ... Support customer service programs and respond to customer concerns in a timely and professional ...
Service Operations Support information
See Carrollton, TX salary details
$13.46 - $15.40
5% of jobs
$15.40 - $17.34
7% of jobs
$19.24 is the 25th percentile. Wages below this are outliers.
$17.34 - $19.28
13% of jobs
$19.28 - $21.22
9% of jobs
$21.22 - $23.16
5% of jobs
The median wage is $25.01 / hr.
$23.16 - $25.10
11% of jobs
$25.10 - $27.04
12% of jobs
$27.04 - $28.98
9% of jobs
$29.68 is the 75th percentile. Wages above this are outliers.
$28.98 - $30.92
9% of jobs
$30.92 - $32.87
11% of jobs
$32.87 - $34.81
8% of jobs
$13
$25
$34
How much do service operations support jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for service operations support in Carrollton, TX is $25.12, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $30.38 per hour, depending on experience, location, and employer.
What is a service operations support?
Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.
How does a service operations support professional typically collaborate with other departments to resolve customer issues?
Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.
What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?
To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.
What is the difference between Service Operations Support vs Customer Service Representative?
| Aspect | Service Operations Support | Customer Service Representative |
|---|---|---|
| Required Credentials | Typically technical certifications or industry-specific training | Customer service or communication skills, sometimes basic certifications |
| Work Environment | Office or technical support centers, often with IT or technical teams | Call centers, retail, or service desks, interacting directly with customers |
| Employer & Industry Usage | Used in industries like telecommunications, IT, and utilities | Common across retail, hospitality, and service industries |
| Search & Comparison Intent | Understanding technical support roles and responsibilities | Customer interaction and service skills comparison |
Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.
Is service operations support a high-paying job?
Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.
What are examples of service operations support careers?
Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.
What cities near Carrollton, TX are hiring for Service Operations Support jobs?
Cities near Carrollton, TX with the most Service Operations Support job openings:
INK Operations Support Manager
Richardson, TX • On-site
Associa •
Real Estate • 10K+ employees10,000+ employees
7.2
Based on 39 frontline employees who took The Breakroom Quiz
110th of 256 rated facilities management
People enjoy working here
Good employer
Paid breaks
Recommended by parents
Respectful managers
Full-time
Re-posted 18 days ago
Job description
The Ink Operations Support Manager leads the support functions required to keep Ink Operations running effectively. This role may include customer and branch support, onboarding, issue resolution, order support, billing coordination, documentation, reporting support, process improvement, and cross-functional follow-up.
Key Responsibilities
Operational Support
Process and Partnership
Other Duties
Required Qualifications
Preferred Qualifications
Physical / Environmental Requirements
Key Responsibilities
Operational Support
- Lead daily operational support for Ink, including issue resolution, order support, customer or branch support, onboarding, and internal coordination.
- Manage support workflows, escalations, documentation, training materials, and follow-up activities.
- Ensure support activities are timely, accurate, professional, and aligned to service expectations.
- Support reporting, billing validation, customer communication, and workflow documentation as needed.
Process and Partnership
- Partner with Operations, Commercial, Technology, Finance, Billing, Customer Care, and branch teams to improve service and remove obstacles.
- Track recurring issues, identify root causes, and recommend process improvements.
- Develop team members and create a culture of ownership, service, accuracy, and follow-through.
Other Duties
- Support any Ink Operations function as business needs require.
- All other duties as assigned and required by the Ink Operations leadership.
Required Qualifications
- Experience in operations support, customer support, client success, service operations, administration, or related work.
- Strong communication, organization, follow-up, and problem-solving skills.
- Ability to manage multiple issues, deadlines, stakeholders, and priorities.
- Experience improving processes, documenting workflows, and supporting cross-functional teams.
Preferred Qualifications
- Experience supporting high-volume operational workflows, branch onboarding, billing validation, or customer-impacting issue resolution.
- Experience with ticketing systems, order systems, reporting tools, or workflow documentation.
Physical / Environmental Requirements
- Ability to work in an operations environment with production equipment, fulfillment activity, supplies, packaging, and shipping materials.
- Ability to stand for extended periods and move materials or equipment as needed, with reasonable accommodations available.
- Ability to lift and move supplies or materials as required for the role.
- May be required to work schedules or shifts outside normal business hours based on Ink Operations needs.
About Associa
Sourced by ZipRecruiter
With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision.
Industry
Real estate
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US
Year founded
1979
