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Service Operations Support Jobs in Houston, TX (NOW HIRING)

Sodexo

Operations Support Specialist

Houston, TX · On-site

$49K - $65K/yr

What You'll Do * responsible for overseeing work order tickets in CMMS for services including, but ... support of conference room operations What We Offer Compensation is fair and equitable, partially ...

Sodexo

Operations Support Specialist

Houston, TX · On-site

$49K - $65K/yr

What You'll Do * responsible for overseeing work order tickets in CMMS for services including, but ... support of conference room operations What We Offer Compensation is fair and equitable, partially ...

Sodexo

Operations Support Specialist

Houston, TX · On-site

$24.37 - $31.52/hr

What You'll Do * responsible for overseeing work order tickets in CMMS for services including, but ... support of conference room operations What We Offer Compensation is fair and equitable, partially ...

Linde

Operations Support Engineer

The Woodlands, TX · On-site

$62K - $84K/yr

Operations Support Engineer The Woodlands, TX, United States req28569 What you will enjoy doing ... services which are making our customers more successful and helping to sustain, decarbonize and ...

ZT Auto

Service Operations Advisor

Houston, TX · On-site

ZT Automotive is seeking a driven, professional Service Operations Advisor to support our Service Department through structured customer communication, intelligent scheduling, and revenue-focused ...

ZT Automotive

Service Operations Advisor

Houston, TX · On-site

Job Type Full-time Description ZT Automotive is seeking a driven, professional Service Operations Advisor to support our Service Department through structured customer communication, intelligent ...

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All JobsService Operations Support JobsService Operations Support Jobs in Houston, TX

Service Operations Support information

See Houston, TX salary details

$13

$24

$34

How much do service operations support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service operations support in Houston, TX is $24.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $30.10 per hour, depending on experience, location, and employer.

How does a Service Operations Support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Operations Support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

What are Service Operations Support roles?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

What job makes $10,000 a month without a degree?

In service operations support roles, earning $10,000 a month typically requires extensive experience, specialized skills, or management responsibilities. While some high-level support or consulting positions can reach this income level, most such roles demand industry knowledge, certifications, or leadership duties rather than formal degrees alone.
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What cities near Houston, TX are hiring for Service Operations Support jobs? Cities near Houston, TX with the most Service Operations Support job openings:
Service Operations Support jobs near you
Service & Operations Support

Service & Operations Support

Texscape Services

Houston, TX

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About Texscape Services
Texscape Services is part of Monarch Landscape Companies, a leading network of landscape brands across the U.S.
We proudly serve commercial clients throughout Central, North, and Southeast Texas and deliver reliable, high-quality landscape maintenance services. At Texscape, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy!
Job Title: Service amp; Operations Support
Location: Houston, TX
JOB SUMMARY:
Serve as first point of contact for client inquires and requests, and track issues to resolution. Provide general administrative duties in support of an outstanding client service experience.
MINIMUM QUALIFICATIONS:
Education
  • High School diploma or equivalent
  • BA in Business Administration preferred
Experience
  • 2-4 years related work experience
License or Certification
  • Valid driver’s license
Specialized Skills
  • Strong internal and external customer service
  • Ability to demonstrate a positive professional demeanor and contribute to a culture of excellence
  • Effective oral and written communication
  • Demonstrated ability to timely and proactively follow up on and resolve problems
  • Proven track record of very high attention to detail and organization
  • Proven ability to work within time constraints with limited supervision
  • Ability to prioritize workload and change direction quickly depending on deadlines
  • Basic to intermediate understanding of Microsoft Office Suite, and ERP systems
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to adjust to changing priorities and handle multiple tasks simultaneously, with attention to detail
  • Bi-lingual English/Spanish preferred, including ability to read, interpret and translate documents and make verbal presentations
  • Ability to read, write and comprehend English
  • Ability to speak effectively before employees individually or in a group setting
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Constantly required to talk, hear, see, sit, stand and walk
  • Must be able to see at close vision, distant vision, peripherally, have depth perception and have the ability to adjust focus
  • Frequent use of hands to manipulate, handle or feel objects, tools or controls
  • Occasionally required to lift and/or move up to 25 pounds
Work Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
  • Constantly required to use computer-based systems.
  • Frequently sits for long periods of time in an office environment.
ESSENTIAL DUTIES
  • Promptly and professionally answer client customer service line
  • Determine nature of client requests, enter into ERP, assign to appropriate department/manager, and track to completion
  • Regular and timely follow up on client requests with operations
  • Basic proposal creation
  • Create and send seasonal proposals to clients
  • Accurately prepare bids for common, straightforward landscape value added services
  • Analyze reports and job data for discrepancies or issues and share findings with ROM
  • Process and review accepted work orders for accuracy of billing and description information into ERP and accounting system
  • Timely and accurate processing of non-recurring accounts receivable invoicing as needed
  • Assist in organization of company functions and meetings including facility allocation and catering
  • Provide general clerical duties, including typing, faxing, scanning, answering phones, greeting visitors and filing as needed
  • Assign system general Purchase Orders upon request as needed
  • Reconcile vendor invoices against open PO report as needed
  • Regularly maintain and update the procedural manual as it relates to this position
  • Manage client portal activity for in and out of contract services
  • Other duties as assigned.
Total Rewards
At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.
Monarch also provides eligible employees with an array of additional benefits, including:
  • Medical, Dental, and Vision Plans
  • Retirement Savings amp; Employee Equity Program
  • Paid Time Off, 6 paid Holidays, Bereavement, and Jury Duty
  • Education Assistance amp; Career Advancement
  • Company Vehicle
  • On-Demand Pay through DailyPay
  • Referral Bonus Programs
  • Gym Membership and Mobile Carrier Discounts
The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.
Pay range: $20 - $23
Texscape Services is an EEO and E-Verify participating employer.
Texscape Services is an On Demand Daily Pay employer

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