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Service Operations Support Jobs in Beaumont, TX (NOW HIRING)

Hernandez Office Solutions

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Service Operations Support Coordinator

Beaumont, TX · On-site

$16 - $18/hr

Hernandez Office Solutions is seeking a Service Operations Coordinator to support our service department. This role combines technician dispatching and service billing support in a fast-paced copier ...

Beaumont ISD

Food Service Worker

Beaumont, TX · On-site

$13 - $15.75/hr

Experience in institutional food service operations, preferably K-12 food service operations MAJOR RESPONSIBILITIES AND DUTIES: Demonstrate food personal work ethic: * Support the department with ...

Beaumont ISD

Food Service Worker

Beaumont, TX · On-site

$13 - $15.75/hr

Experience in institutional food service operations, preferably K-12 food service operations MAJOR RESPONSIBILITIES AND DUTIES: Demonstrate food personal work ethic: * Support the department with ...

Beaumont ISD

Food Service Worker

Beaumont, TX · On-site

$13 - $15.75/hr

Experience in institutional food service operations, preferably K-12 food service operations MAJOR RESPONSIBILITIES AND DUTIES: Demonstrate food personal work ethic: * Support the department with ...

Clean Harbors

Field Service Supervisor

Orange, TX · On-site

$30 - $35/hr

This includes responsibility over proper operation of equipment, driving operational efficiencies ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...

CleanHarbors

Field Service Supervisor

Orange, TX

$30 - $35/hr

This includes responsibility over proper operation of equipment, driving operational efficiencies ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...

Clean Harbors

Field Service Supervisor

Orange, TX · On-site

$30 - $35/hr

This includes responsibility over proper operation of equipment, driving operational efficiencies ... Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of ...

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational ...

Five Below

Support lead part time

Beaumont, TX · On-site

$11.50/hr

... for store operations, staff management, customer service, and addressing any urgent issues ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support lead part time

Beaumont, TX · On-site

$11.50/hr

... for store operations, staff management, customer service, and addressing any urgent issues ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Support lead part time

Port Arthur, TX

$11.50/hr

... for store operations, staff management, customer service, and addressing any urgent issues ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

New

Beaumont ISD

Substitute Food Service Worker

Beaumont, TX · On-site

$12 - $16/hr

Experience in institutional food service operations preferred MAJOR RESPONSIBILITIES AND DUTIES: Demonstrate good personal work ethic: * Support the department with regular attendance and punctuality.

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All JobsService Operations Support JobsService Operations Support Jobs in Beaumont, TX

Service Operations Support information

See Beaumont, TX salary details

$13

$24

$34

How much do service operations support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for service operations support in Beaumont, TX is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $30.14 per hour, depending on experience, location, and employer.

How does a Service Operations Support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Operations Support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

What are Service Operations Support roles?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.
What cities near Beaumont, TX are hiring for Service Operations Support jobs? Cities near Beaumont, TX with the most Service Operations Support job openings:
Service Operations Support jobs near you

Service Operations Support Coordinator

Hernandez Office Solutions

Beaumont, TX • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

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Job description

Hernandez Office Solutions is seeking a Service Operations Coordinator to support our service department. This role combines technician dispatching and service billing support in a fast-paced copier/MFP environment.

You’ll manage service calls in ECi e-automate, coordinate field technicians, and help ensure accurate service documentation and billing.

Key Responsibilities:

- Dispatch and schedule field service technicians

- Create, manage, and close service calls in e-automate

- Communicate ETAs and service updates to customers

- Support service invoicing and billing accuracy

- Coordinate with technicians, parts, and service management

Qualifications:

- Copier/MFP or office equipment experience preferred

- Dispatching or service billing experience a plus

- Working knowledge of e-automate strongly preferred

- Strong organization and communication skills

Company Description

Hernandez Office Solutions employs over 60 individuals, including 13 Lamar alumni, of various technical and professional backgrounds. In addition to our Nederland location, we have recently acquired offices in Houston. Throughout this expansion, we have made it a priority to maintain the culture that got us here in the first place. That is a culture that takes a small company approach, offering the personalized service and one-on-one relationships that have always made Hernandez Office Solutions a rewarding company to do business with as well as work for.