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Service Operations Support Jobs in Valley Mills, TX

PremiStar

Operations Support

Waco, TX · On-site

$46K - $61K/yr

Capstone Mechanical is seeking detail-oriented, proactive, and highly organized Operations Support ... Strong communication and customer service skills. * Ability to manage multiple priorities in a fast ...

Premistar

Operations Support

Woodway, TX · On-site

$46K - $61K/yr

Capstone Mechanical is seeking detail-oriented, proactive, and highly organized Operations Support ... Strong communication and customer service skills. * Ability to manage multiple priorities in a fast ...

US Navy

Aviation Operations & Support

Moody, TX

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...

US Navy

Aviation Operations & Support

Meridian, TX

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...

US Navy

Aviation Operations & Support

Lorena, TX

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...

US Navy

Aviation Operations & Support

Hewitt, TX

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...

US Navy

Aviation Operations & Support

Woodway, TX

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...

US Navy

Aviation Operations & Support

Whitney, TX

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... Achieving required test scores for your program, such as the Armed Services Vocational Aptitude ...

The Scion Group

Seasonal Property Operations Support

Waco, TX · On-site

$16.75 - $22.25/hr

Seasonal Property Operations Support The Grove at Waco, Waco, Texas, United States We're hiring ... Good communication skills and a strong customer service mindset. * Willing and able to lift and ...

The Scion Group

Seasonal Property Operations Support

Waco, TX · On-site

$16.75 - $22.25/hr

The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover ... Good communication skills and a strong customer service mindset. * Willing and able to lift and ...

The Scion Group

Seasonal Property Operations Support

Waco, TX · On-site

$16.75 - $22.25/hr

The Scion Group seeks full-time and part-time temporary staff to support our apartment turnover ... Good communication skills and a strong customer service mindset. * Willing and able to lift and ...

HOLT Group

Director, CAT Support

Waco, TX · On-site

... Service (LCS) • Leads, motivates, and develops CAT Support operations. Effectively manages employee and customer conflict while fostering a customer-centric approach • Plans, Monitors and ...

Time Manufacturing Company

Service Coordinator

Woodway, TX · On-site

$17.75 - $22.50/hr

Position Summary The Service Coordinator supports daily shop and field service operations by coordinating work orders, technician scheduling, customer communication, parts logistics, and operational ...

Time Manufacturing

Service Coordinator

Woodway, TX · On-site

$17.75 - $22.50/hr

Position Summary The Service Coordinator supports daily shop and field service operations by coordinating work orders, technician scheduling, customer communication, parts logistics, and operational ...

TIME Manufacturing Company, Inc.

Service Coordinator

Waco, TX · On-site

$17.50 - $22.25/hr

Position Summary The Service Coordinator supports daily shop and field service operations by coordinating work orders, technician scheduling, customer communication, parts logistics, and operational ...

Integrated Power Services

Service Support Coordinator

Waco, TX · On-site

$18.75 - $24.25/hr

... operations. When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn ...

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All JobsService Operations Support JobsService Operations Support Jobs in Valley Mills, TX

Service Operations Support information

See Valley Mills, TX salary details

$12

$22

$31

How much do service operations support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for service operations support in Valley Mills, TX is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $27.45 per hour, depending on experience, location, and employer.

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.

What cities near Valley Mills, TX are hiring for Service Operations Support jobs?

Cities near Valley Mills, TX with the most Service Operations Support job openings:

Service Operations Support jobs near you

Operations Support

PremiStar

Waco, TX • On-site

$46K - $61K/yr

Part-time

PTO

Posted 15 days ago

Job description

JOB SUMMARY:
Capstone Mechanical is seeking detail-oriented, proactive, and highly organized Operations Support to support our Payroll, HR, and front-office operations. This role is critical to ensure accurate payroll processing, maintaining confidential employee records, and providing a welcoming, professional first impression for employees, customers, and visitors.
The ideal candidate thrives in a fast-paced environment, demonstrates a high level of integrity and discretion, and enjoys balancing payroll responsibilities with administrative and receptionist duties. This position offers a strong opportunity to grow payroll and HR knowledge, contribute to operational excellence, and be part of a people-first culture.
RESPONSIBILITIES:
Reception & Administrative Support
  • Serve as the first point of contact for visitors and callers, providing professional, friendly, and welcoming experience.

  • Operate and assist with programming a multi-line telephone system, route calls accurately and efficiently.

  • Provide general company information, including addresses, directions, fax numbers, and website details.

  • Receive, sort, and distribute incoming mail and deliveries; coordinate outgoing mail and maintain postage machines.

  • Help maintain a clean, organized, and professional front lobby and communal areas, including light daily breakroom upkeep and plant care.

  • Order, organize, and maintain office supplies.

  • Support clerical needs for staff, including scanning, copying, collating, and mailings as needed.

  • Assist with company-wide mailings, events, and internal communications.

  • Help plan and coordinate company events and activities.

  • Update the Capstone communication board monthly with creativity and professionalism.

Payroll & HR Administration
  • Process weekly and semi-monthly payroll accurately and on time.

  • Manage payroll workflows to ensure compliance, efficiency, and accuracy.

  • Process Paid Time Off (PTO) and Unpaid Time Off (UTO) requests.

  • Maintain and update employee payroll records and deductions.

  • Set up and maintain employee records in Payroll and HR systems.

  • Input and reconcile benefit deductions within HR and payroll databases.

  • Process and track payroll reimbursements (tools, apparel, etc.).

  • Manage child support orders, wage garnishments, and other state-mandated deductions in compliance with regulations.

  • Verify certified payroll and prevailing wage classifications.

  • Prepare and coordinate responses to third-party requests such as Verifications of Employment (VOEs), audits, and payroll/HR reviews.

  • Maintain confidential HR and payroll files, ensuring accuracy, organization, and compliance.

  • Backup to maintaining company contact database and employee information in Outlook and HR systems.

  • Support payroll and HR audits as needed.

  • Continuously identify opportunities to improve payroll and administrative efficiency.

MINIMUM AND/OR PREFERRED QUALIFICATIONS:
EDUCATION: (examples)
  • High School Degree or GED, required

EXPERIENCE:
  • Minimum of 2 years prior payroll, administrative, or HR support experience preferred.

SKILL REQUIREMENTS:
  • High attention to detail with strong organizational and time-management skills

  • Ability to maintain confidentiality and manage sensitive information with discretion.

  • Strong communication and customer service skills.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Proficiency with payroll systems, HRIS, and Microsoft Office (Outlook, Excel, Word)

  • Prior payroll, administrative, or HR support experience preferred.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
WORK ENVIRONMENT:
This job operates in both an office and a field environment. Must be able to sit and/or stand for extended periods of time.
REASONABLE ACCOMODATION:
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential job functions unless doing so presents an undue hardship on the Company's business operations.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees understand the above job description and agree to comply with and be subject to its conditions. Employee further agrees this job description does not alter his/her at-will employment status. Employees understand the Company reserves the right to delegate, remove, expand or change all responsibilities. Employees acknowledge that he/she can fulfill the above duties with or without reasonable accommodation.
Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer visa sponsorship
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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