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Service Operations Support Jobs in Missouri (NOW HIRING)

Diamonds Direct

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

Signet Jewelers

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

Signet Jewelers

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

Signet Jewelers

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

Diamonds Direct

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

Diamonds Direct

This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service. Essential Duties: Support inventory tracking, restocking, and ...

Nutrien

Seasonal Operations Support

Bowling Green, MO · On-site

Job Title: Seasonal Operations Support Requisition ID: 31982 Location: Bowling Green, MO, USA ... Seasonal Nutrien is a leading provider of crop inputs and services, and our business results make a ...

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Service Operations Support information

How does a Service Operations Support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a Service Operations Support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

What are Service Operations Support roles?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.
What are popular job titles related to Service Operations Support jobs in Missouri? For Service Operations Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Service Operations Support jobs in Missouri look for? The top searched job categories for Service Operations Support jobs in Missouri are:
Service Operations Support jobs near you
Infographic showing various Service Operations Support job openings in Missouri as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution.
Administrative Assistant - Service & Operations Support

Administrative Assistant - Service & Operations Support

Max Motors Dealerships

Nevada, MO

$15.75 - $21.25/hr

Full-time

Posted 18 days ago

Job description

Position Overview

We are seeking a dependable, detail-oriented Administrative Assistant to support the daily operations of our Nevada dealership locations. This position will work from our GM store while collaborating closely with both Nevada stores' Service and Parts Departments.

The ideal candidate is organized, efficient, customer-focused, and comfortable handling a variety of administrative tasks in a fast-paced environment. This role offers opportunities for growth as responsibilities expand through cross-training and additional operational support duties.

Primary Responsibilities

Close and process service repair orders and service tickets for both Nevada locations.

Scan and upload completed service documentation into Dealertrack accurately and efficiently.

Answer incoming phone calls and direct inquiries to the appropriate department.

Assist customers at the service counter and provide excellent customer service.

Run occasional business-related errands, including trips to the bank, post office, and other local vendors as needed.

Maintain organized records and ensure documentation is completed accurately.

Support dealership operations with various administrative and clerical tasks.

Assist with additional duties and projects as assigned.

Qualifications

Strong attention to detail and commitment to accuracy.

Excellent organizational and time management skills.

Ability to prioritize tasks and work efficiently in a busy environment.

Professional communication and customer service skills.

Comfortable learning new systems and processes.

Valid driver's license and ability to run local business errands.

Previous office, administrative, customer service, or dealership experience is preferred but not required.

What We're Looking For

We value team members who are dependable, adaptable, and eager to learn. Cross-training is an important part of our culture, and this role will continue to evolve as new responsibilities are added and opportunities for growth become available.

Schedule Requirements

This position requires a consistent Monday–Friday schedule with coverage through the end of the business day. Candidates must be available to work either:

8:00 AM – 5:00 PM, or

9:00 AM – 6:00 PM

Benefits

Benefits package available and will be discussed during the interview process.