ZipRecruiter

Log In

1

Service Operations Support Jobs in California (NOW HIRING)

First Legal

Operations Support

Los Angeles, CA · On-site

Operations Support Operations support is a key operational and administrative role within the radiology department, ensuring that diagnostic imaging services are requested, processed, and delivered ...

Maersk

Operations Support

Fontana, CA · On-site

Customer Experience includes roles that provide services to customers once they are onboarded in ... support others by performing skilled technical, administrative or operational tasks. Jobs may range ...

Anaergia

Service Operations Coordinator

Carlsbad, CA

$31 - $38/hr

Reporting to the Commissioning Manager, this role ensures that service requests and operational support functions are executed safely, efficiently, and in accordance with company standards. Key ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

Reporting to the Commissioning Manager, this role ensures that service requests and operational support functions are executed safely, efficiently, and in accordance with company standards. Key ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

Reporting to the Commissioning Manager, this role ensures that service requests and operational support functions are executed safely, efficiently, and in accordance with company standards. Key ...

Anaergia

Service Operations Coordinator

Carlsbad, CA · On-site

$31 - $38/hr

Reporting to the Commissioning Manager, this role ensures that service requests and operational support functions are executed safely, efficiently, and in accordance with company standards. Key ...

The Fountain Group

Operations Support II

Irvine, CA · On-site

Clinical Operations Support II - Skincare Location: Irvine, CA - 100% Onsite Contract Length: 1 ... Coordinate servicing and maintenance of clinical instrumentation as needed. * Assist with ...

Posted today

Hitachi

Service Operations Manager

Livermore, CA

$120K - $130K/yr

Service Operations Manager Location: Livermore, CA Reports to: Senior Operations Manager ... We don't just support equipment-we support the people and businesses that depend on it. Our teams ...

Rivian

Service Operations Supervisor

Van Nuys, CA · On-site

Directly oversees front of house and service support functions, including but not limited to the RIV EXCEL process, establishing a cascade of accountability that ensures operational goals are met ...

Hitachi, Ltd.

Service Operations Manager

Livermore, CA · On-site

$120K - $130K/yr

Service Operations Manager Location: Livermore, CA Reports to: Senior Operations Manager ... We don't just support equipment-we support the people and businesses that depend on it. Our teams ...

Rivian

Service Operations Supervisor

El Segundo, CA · On-site

Directly oversees front of house and service support functions, including but not limited to the RIV EXCEL process, establishing a cascade of accountability that ensures operational goals are met ...

next page

Showing results 1-20

All JobsService Operations Support JobsService Operations Support Jobs in California

Service Operations Support information

What is a service operations support?

Service Operations Support roles involve assisting with the efficient delivery of services within an organization. These professionals handle tasks such as coordinating service requests, managing schedules, tracking performance metrics, and supporting communication between customers and service teams. They play a critical role in ensuring that service processes run smoothly and that customer issues are resolved promptly. By streamlining operations and providing administrative support, Service Operations Support staff help improve overall service quality and customer satisfaction.

How does a service operations support professional typically collaborate with other departments to resolve customer issues?

Service Operations Support professionals work closely with teams such as customer service, technical support, and field service representatives to address and resolve customer concerns efficiently. They often act as a liaison, ensuring accurate information flows between departments and that all parties are aligned on resolution steps. This collaboration may involve coordinating schedules, escalating issues to specialized teams, and tracking progress to ensure timely resolution. Effective communication and organizational skills are key to managing these cross-functional interactions and maintaining high customer satisfaction.

What are the key skills and qualifications needed to thrive as a service operations support, and why are they important?

To thrive as a Service Operations Support professional, you need strong organizational skills, attention to detail, and a solid understanding of service management processes, often supported by a degree in business administration or a related field. Familiarity with IT service management (ITSM) tools like ServiceNow or Jira, as well as knowledge of ITIL frameworks or similar certifications, is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are vital soft skills for this role. These competencies ensure smooth service delivery, rapid issue resolution, and high customer satisfaction within operational environments.

What is the difference between Service Operations Support vs Customer Service Representative?

AspectService Operations SupportCustomer Service Representative
Required CredentialsTypically technical certifications or industry-specific trainingCustomer service or communication skills, sometimes basic certifications
Work EnvironmentOffice or technical support centers, often with IT or technical teamsCall centers, retail, or service desks, interacting directly with customers
Employer & Industry UsageUsed in industries like telecommunications, IT, and utilitiesCommon across retail, hospitality, and service industries
Search & Comparison IntentUnderstanding technical support roles and responsibilitiesCustomer interaction and service skills comparison

Service Operations Support focuses on technical and operational aspects of service delivery, often requiring specialized certifications and working closely with technical teams. Customer Service Representatives primarily handle direct customer interactions, emphasizing communication skills. While both roles support customer satisfaction, Service Operations Support is more technical, whereas Customer Service Representatives focus on customer communication and issue resolution.

Is service operations support a high-paying job?

Service operations support roles typically offer average to above-average salaries depending on experience, industry, and location. These positions often require technical skills, problem-solving abilities, and familiarity with support tools, with higher pay generally associated with seniority and certifications. While not usually among the highest-paying jobs, experienced professionals in this field can earn competitive wages.

What are examples of service operations support careers?

Service operations support careers include roles such as service desk analyst, technical support specialist, operations coordinator, and customer support representative. These positions involve managing service delivery, troubleshooting technical issues, and ensuring efficient operations using tools like ticketing systems and monitoring software.

What cities in California are hiring for Service Operations Support jobs?

Cities in California with the most Service Operations Support job openings:

Service Operations Support jobs near you
Infographic showing various Service Operations Support job openings in California as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Operations Support

First Legal

Los Angeles, CA • On-site

Other

Re-posted 13 days ago

First Legal rating

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

152nd of 495 rated business services

Job description

Operations Support

Operations support is a key operational and administrative role within the radiology department, ensuring that diagnostic imaging services are requested, processed, and delivered efficiently to our clients.

Essential duties and responsibilities:

  • Performing administrative tasks, such as data entry-related tasks, including responding to emails, updating, mailing, and storing.
  • Maintain data files accurately.
  • Compile, sort, verify, and correct data to be entered.
  • Review data for completeness and accuracy.
  • Update data in appropriate databases accurately and timely to avoid backlogging.
  • Establish data naming standards and consistent definitions to improve overall data quality.
  • Ensuring radiology orders and requests are processed accurately and efficiently.
  • Coordinating communication between clients, providers, imaging centers, and internal departments.
  • Monitoring pending cases and proactively resolving issues that may cause delays in scheduling or reporting.

Job qualifications:

  • High school graduate or GED equivalent.
  • Proven work experience as an operations coordinator or similar role.
  • Strong, effective communication skills, verbal and written.
  • Must be proficient in Microsoft Office suites.
  • Ability to communicate effectively with others- both verbally and written.

Schedule/locations:

  • Schedule: Monday-Friday 8:00am-4:30pm
  • In office: Los Angeles, CA 90017

About First Legal:

We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial™ solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.

What First Legal employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply