This is not a transactional scheduling role; it requires strong analytical skills, stakeholder management, and leadership presence. Key Responsibilities Workforce Scheduling * Develop, publish, and ...
This is not a transactional scheduling role; it requires strong analytical skills, stakeholder management, and leadership presence. Key Responsibilities Workforce Scheduling * Develop, publish, and ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
The Director-Scheduling is responsible for scheduling leadership across all business units, including schedule development, analysis, maintenance, forecasting, performance reporting, and continuous ...
The Director-Scheduling is responsible for scheduling leadership across all business units, including schedule development, analysis, maintenance, forecasting, performance reporting, and continuous ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Perform schedule analysis and provide timely reporting of schedule performance to internal and external stakeholders * Support project teams with schedule claims, change orders, and forensic schedule ...
Senior Scheduler
Fort Wayne, IN · On-site
$145K - $190K/yr
Perform forensic scheduling analysis. * Overview clients' schedules for as-planned schedule validation, labor productivity, critical path delay and acceleration. * Development of risk management plan ...
Senior Scheduler
Fort Wayne, IN · On-site
$145K - $190K/yr
Perform forensic scheduling analysis. * Overview clients' schedules for as-planned schedule validation, labor productivity, critical path delay and acceleration. * Development of risk management plan ...
Senior Scheduler
$145K - $190K/yr
Perform forensic scheduling analysis. * Overview clients' schedules for as-planned schedule validation, labor productivity, critical path delay and acceleration. * Development of risk management plan ...
Senior Scheduler
$145K - $190K/yr
Perform forensic scheduling analysis. * Overview clients' schedules for as-planned schedule validation, labor productivity, critical path delay and acceleration. * Development of risk management plan ...
... scheduling, analysis, and reporting activities. The role provides direct program support for schedule development and maintenance, change control activities, customer deliverables, baseline review ...
... scheduling, analysis, and reporting activities. The role provides direct program support for schedule development and maintenance, change control activities, customer deliverables, baseline review ...
Review and analyze customer-provided schedules for feasibility and sequencing concerns * Identify schedule risks, delays, compaction issues, and operational constraints * Analyze critical path ...
Review and analyze customer-provided schedules for feasibility and sequencing concerns * Identify schedule risks, delays, compaction issues, and operational constraints * Analyze critical path ...
Project Cost Analyst - Intermediate (Contract)
Valparaiso, IN · Hybrid
$40 - $45/hr
This role applies integrated project controls expertise across cost, schedule, risk, and quality management to improve predictability, performance, and decision-making. The analyst partners closely ...
Project Cost Analyst - Intermediate (Contract)
Valparaiso, IN · Hybrid
$40 - $45/hr
This role applies integrated project controls expertise across cost, schedule, risk, and quality management to improve predictability, performance, and decision-making. The analyst partners closely ...
Project Cost Analyst - Intermediate (Contract)
Valparaiso, IN · On-site
$40 - $45/hr
This role applies integrated project controls expertise across cost, schedule, risk, and quality management to improve predictability, performance, and decision-making. The analyst partners closely ...
Project Cost Analyst - Intermediate (Contract)
Valparaiso, IN · On-site
$40 - $45/hr
This role applies integrated project controls expertise across cost, schedule, risk, and quality management to improve predictability, performance, and decision-making. The analyst partners closely ...
Project Cost Analyst - Intermediate (Contract)
Valparaiso, IN · Hybrid
$40 - $45/hr
This role applies integrated project controls expertise across cost, schedule, risk, and quality management to improve predictability, performance, and decision-making. The analyst partners closely ...
Quick apply
Project Cost Analyst - Intermediate (Contract)
Valparaiso, IN · Hybrid
$40 - $45/hr
This role applies integrated project controls expertise across cost, schedule, risk, and quality management to improve predictability, performance, and decision-making. The analyst partners closely ...
... scheduling, analysis, and reporting activities. The role provides direct program support for schedule development and maintenance, change control activities, customer deliverables, baseline review ...
... scheduling, analysis, and reporting activities. The role provides direct program support for schedule development and maintenance, change control activities, customer deliverables, baseline review ...
Scheduling Analyst information
See Indiana salary details
$34.7K - $42.4K
14% of jobs
$49.8K is the 25th percentile. Wages below this are outliers.
$42.4K - $50.1K
12% of jobs
$50.1K - $57.8K
14% of jobs
The median wage is $64.2K / yr.
$57.8K - $65.5K
13% of jobs
$65.5K - $73.2K
14% of jobs
$73.2K - $80.9K
5% of jobs
$80.9K - $88.6K
3% of jobs
$90.6K is the 75th percentile. Wages above this are outliers.
$88.6K - $96.3K
2% of jobs
$96.3K - $104K
7% of jobs
$104K - $111.7K
9% of jobs
$111.7K - $119.4K
7% of jobs
$34.7K
$72.8K
$119.4K
How much do scheduling analyst jobs pay per year?
What are the key skills and qualifications needed to thrive as a Scheduling Analyst, and why are they important?
What are some common challenges Scheduling Analysts face and how can they address them?
What is the difference between Scheduling Analyst vs Operations Coordinator?
| Aspect | Scheduling Analyst | Operations Coordinator |
|---|---|---|
| Required Credentials | Bachelor's degree in Business, Logistics, or related field; proficiency in scheduling software | Bachelor's degree; strong organizational and communication skills |
| Work Environment | Office setting, often in logistics, transportation, or healthcare industries | Office or field setting, coordinating daily operations across departments |
| Employer & Industry Usage | Logistics companies, healthcare providers, manufacturing firms | Corporate offices, service industries, manufacturing |
| Common Search & Comparison | Scheduling Analyst vs Operations Coordinator |
The main difference between a Scheduling Analyst and an Operations Coordinator lies in their focus areas. Scheduling Analysts primarily develop and manage schedules using specialized software, ensuring optimal resource allocation. Operations Coordinators oversee broader operational activities, including coordinating teams and managing daily workflows. While both roles require strong organizational skills and often similar educational backgrounds, Scheduling Analysts are more specialized in scheduling tasks, whereas Operations Coordinators handle overall operational efficiency.
What jobs pay $500,000 a year in the US?
What does a scheduling analyst do?
What jobs pay 4000 a week without a degree?
What is the 3 month rule for jobs?
What Does a Scheduling Analyst Do?
A scheduling analyst develops and maintains scheduling information. They often work closely with the scheduling administrator to ensure data is accurate and useful. Job duties include measuring performance, monitoring the effectiveness, maintaining changes, and producing reports based on their analysis. Qualifications for a career as a scheduling analyst include a high school diploma, experience in data entry and information analysis, computer skills, and knowledge of productivity software and other resources.

GEICO rating
8.0
Based on 356 frontline employees who took The Breakroom Quiz
147th of 281 rated insurance
Job description
Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
Position Summary
We are seeking an experienced Senior Workforce Management Scheduling Analyst to manage workforce schedules in a complex contact center environment. This role is responsible for translating forecasted demand into effective staffing plans that support service level goals, customer experience, and operational efficiency.
The ideal candidate will have advanced NICE Workforce Management (WFM) experience and a proven ability to partner with Operations leadership, present workforce recommendations, facilitate staffing discussions, and influence business decisions through data-driven insights. This is not a transactional scheduling role; it requires strong analytical skills, stakeholder management, and leadership presence.
Key Responsibilities
Workforce Scheduling
- Develop, publish, and maintain schedules within NICE WFM to support staffing requirements and operational objectives.
- Optimize shifts, breaks, offline activities, and staffing placement to align resources with projected demand.
- Evaluate schedule effectiveness and adjust plans to address changing business conditions, staffing gaps, and shrinkage impacts.
- Maintain schedule compliance with applicable business rules and workforce policies.
Staffing Analysis
- Analyze staffing requirements and identify risks related to service levels, coverage, occupancy, and resource utilization.
- Provide recommendations regarding overtime, schedule changes, staffing shortages, and capacity constraints.
- Monitor workforce performance metrics and identify opportunities to improve efficiency and customer outcomes.
- Support workforce planning initiatives through data analysis and reporting.
Stakeholder Management & Leadership
- Serve as the primary scheduling partner for Operations and Workforce Management leadership.
- Lead workforce planning, staffing review, and scheduling meetings with business stakeholders.
- Present staffing risks, recommendations, and workforce insights to leadership audiences.
- Build strong partnerships across Operations, Forecasting, Training, HR, Recruiting, and Workforce Management teams.
- Influence decisions through clear communication, business acumen, and fact-based recommendations.
Reporting & Continuous Improvement
- Produce and maintain reporting related to staffing, schedule efficiency, adherence, shrinkage, overtime, and service levels.
- Develop executive-ready presentations that communicate workforce trends and operational impacts.
- Identify process improvements and recommend enhancements to scheduling practices and workforce management processes.
- Support initiatives that improve workforce flexibility, employee experience, and operational performance.
Required Qualifications
Experience
- Bachelor's degree in Business, Analytics, Operations, or related field, or equivalent experience.
- 3-5 years of Workforce Management experience in a contact center environment.
- 1+ years of hands-on scheduling experience using NICE Workforce Management.
- Experience supporting multiple lines of business and complex staffing models.
- Proven experience presenting recommendations and leading discussions with leadership teams.
Technical Skills
- Advanced proficiency with NICE WFM including:
- Schedule generation
- Staffing analysis
- Schedule optimization
- Employee Engagement Manager (EEM)
- Real-Time Adherence
- Moderate Excel skills.
- Experience with Power BI, Tableau, AWS Connect, Amazon Quick or similar reporting platforms.
- Strong understanding of forecasting, scheduling, shrinkage, staffing models, and service level management.
Leadership Competencies
- Strong stakeholder engagement and relationship-building skills.
- Ability to lead meetings and facilitate workforce planning discussions.
- Excellent verbal, written, and presentation skills.
- Strong analytical and problem-solving capabilities.
- Ability to manage competing priorities in a fast-paced environment.
- Demonstrated ability to influence decisions through data and business insights.
Ideal Candidate Profile
The successful candidate is a NICE WFM expert who can:
- Build and optimize schedules.
- Translate workforce data into business recommendations.
- Lead staffing discussions with operational leaders.
- Partner effectively across multiple departments.
- Drive workforce decisions that improve staffing efficiency and operational performance.
Why Join Us:
- Opportunity to work with cutting-edge technologies and innovative projects.
- Collaborative and inclusive work environment.
Annual Salary
$52,275.00 - $101,475.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
The GEICO Pledge:
Great Company:Protecting customers through life's twists and turns with innovation and integrity.
Great Careers:Personalized development programs, mentorship, and certification assistance.
Great Culture:Inclusive and collaborative culture rooted in shared success.
Great Rewards:Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
About GEICO
Sourced by ZipRecruiter
GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
Chevy Chase, MD, US
Year founded
1936