This is a remote position, but the candidate must reside in the State of Ohio!
We are looking for a Revenue Cycle Assistant to join a healthcare organization in Toledo, Ohio on a contract basis with the potential for a permanent role. This position supports key revenue cycle activities by helping maintain accurate insurance information, coordinating authorization needs, and assisting with billing-related follow-up. The role is well suited to someone who is organized, detail-oriented, and comfortable working across administrative, clinical, and reimbursement functions while learning established processes and guidelines.
Responsibilities:
โข Confirm patient coverage details and benefit information before services are billed, and update records with accurate insurance data.
โข Coordinate prior authorization requests by gathering required information, tracking outcomes, and following up to help prevent interruptions in reimbursement.
โข Partner with clinical and revenue cycle staff to communicate coverage findings, authorization needs, and documentation gaps that may affect payment.
โข Support provider credentialing and payer enrollment tasks by maintaining demographic records and assisting with renewal and enrollment activities.
โข Review claim-related issues connected to eligibility, authorizations, or credentialing and help resolve problems that could delay payment.
โข Work with billing leadership and team members to identify rejected or denied claims, research root causes, and contribute to corrective actions.
โข Maintain clear and audit-ready documentation for insurance verification, authorization activity, and credentialing support work.
โข Assist with additional revenue cycle and billing support duties as business needs require.
โข Experience or training in medical billing, claims, collections, denials, or related revenue cycle functions.
โข Working knowledge of insurance eligibility verification, benefits review, and prior authorization processes in a healthcare setting.
โข Ability to manage detailed records with a high level of accuracy and consistent follow-through.
โข Strong organizational skills with the ability to prioritize tasks, meet deadlines, and adapt to changing needs.
โข Proficiency with Microsoft Office applications and comfort learning new billing or administrative systems.
โข Strong communication skills and the ability to collaborate effectively with billing, clinical, and administrative teams.
โข Ability to handle sensitive patient, provider, and organizational information with confidentiality.
โข Familiarity with denial prevention, claim issue resolution, or hospital billing workflows is preferred.