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Remote Ticket Support Jobs (NOW HIRING)

Kramer Media Inc.

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High-Ticket Sales Closer (Remote | Inbound Calls)

Chicago, IL · Remote

$10K - $20K/mo

This role is collaborative and well-supported, not commission chaos or lone-wolf selling. What You ... Remote work with flexible structure Qualifications * At least 3 months of sales experience (phone ...

High Ticket Teams

Benefits Advisor Remote

San Jose, CA · Remote

$69K/yr

High Ticket Teams has been exclusively contracted to recruit top talent for this exciting ... While this position is remote, you will have lots of support.Qualities We Value:Willingness to ...

High Ticket Teams

Remote Insurance Advisor

Austin, TX · Remote

$69K/yr

High Ticket Teams has been exclusively contracted to recruit top talent for this exciting ... While this position is remote, you will have lots of support. Qualities We Value: Willingness to ...

The WFS Group

High Ticket Sales Closer - Remote

Atlanta, GA · Remote

$90K - $300K/yr

... support you; we provide all of that. If your current position is missing any one of those key ... Why High Ticket Closers LOVE WFS Group: * Fully location independent (remote position) * Set your ...

The WFS Group

High Ticket Sales Closer - Remote

Seattle, WA · Remote

$90K - $300K/yr

... support you; we provide all of that. If your current position is missing any one of those key ... Why High Ticket Closers LOVE WFS Group: * Fully location independent (remote position) * Set your ...

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Remote Ticket Support information

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$12

$25

$42

How much do remote ticket support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote ticket support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Ticket Support specialist, and why are they important?

To thrive as a Remote Ticket Support specialist, strong problem-solving abilities, technical troubleshooting skills, and familiarity with customer service principles are essential, typically supported by experience in help desk or IT support roles. Proficiency in ticketing systems like Zendesk, Freshdesk, or Jira Service Desk, as well as basic networking and software knowledge, is typically required. Exceptional communication, patience, and time management are standout soft skills for efficiently handling diverse customer inquiries remotely. These competencies ensure timely resolution of issues, high customer satisfaction, and effective remote collaboration within support teams.

What are the main challenges faced by Remote Ticket Support professionals, and how can they be managed effectively?

Remote Ticket Support professionals often face challenges such as managing high ticket volumes, resolving issues without direct physical access, and communicating clearly across digital channels. To handle these effectively, it's essential to prioritize tickets based on urgency, maintain thorough documentation, and leverage remote troubleshooting tools. Proactively collaborating with other departments and regularly updating customers on ticket status can also help ensure smooth resolution and a positive support experience.

What is a Remote Ticket Support job?

A Remote Ticket Support job involves assisting customers or clients with their inquiries, issues, or technical problems through a ticketing system, all while working from a remote location. Employees in this role typically receive requests via email, web forms, or specialized customer service platforms, and respond to these tickets in a timely and professional manner. They may troubleshoot problems, escalate issues to other departments, and ensure that each ticket is resolved to the customer's satisfaction. This position requires strong communication skills, technical proficiency, and the ability to work independently.

What is the difference between Remote Ticket Support vs Remote Help Desk Technician?

AspectRemote Ticket SupportRemote Help Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often including CompTIA A+ or Network+
Work EnvironmentPrimarily online ticketing systems, remote communication toolsRemote or on-site, handling tickets and direct user support
Industry UsageIT support, customer service, tech companiesIT support, tech services, corporate help desks
Common Search/ComparisonYesYes

Remote Ticket Support and Remote Help Desk Technician roles both involve providing technical assistance remotely. While they share similar credentials and work environments, Remote Ticket Support focuses mainly on managing support tickets through online systems, whereas Remote Help Desk Technicians often handle direct user issues and may work in broader IT support roles. Both are essential in tech industries and frequently compared by job seekers.

More about Remote Ticket Support jobs
What cities are hiring for Remote Ticket Support jobs? Cities with the most Remote Ticket Support job openings:
What are the most commonly searched types of Ticket Support jobs? The most popular types of Ticket Support jobs are:
What states have the most Remote Ticket Support jobs? States with the most job openings for Remote Ticket Support jobs include:
What job categories do people searching Remote Ticket Support jobs look for? The top searched job categories for Remote Ticket Support jobs are:
Remote Ticket Support jobs near you
Infographic showing various Remote Ticket Support job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
Remote Elite High-Ticket Insurance Sales Pro

Remote Elite High-Ticket Insurance Sales Pro

Emergent Financial Group

Blue Springs, MO • Remote

Full-time

Posted 21 days ago

Job description

A premium insurance sales agency is looking for self-motivated sales professionals eager to sell high-ticket insurance products. As part of a proven system, agents are expected to effectively manage their leads and follow an established training program. Candidates should be confident in their sales abilities without needing constant support.

The role is entirely remote. If you are ready to engage with high-end clients, this position is for you. #J-18808-Ljbffr

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