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Help Support Jobs (NOW HIRING)

Helpdesk Support

Columbus, OH

$19.25 - $26/hr

Helpdesk Support Location: Columbus, OH Duration: Job Details: Responsible for 1st shift M-F ... Qualifications any one having help desk experience and customer service like inbound and outbound ...

Helpdesk Support

New Castle, DE · On-site

$19.50 - $26.25/hr

Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: * Problem-solving ... Providing technical support to users, troubleshooting issues, and offering guidance on computer ...

Helpdesk Support

Chesterfield, VA · On-site

$19 - $25.75/hr

The Help Desk Analyst 4 is responsible for assisting and providing technical support for LiveScan agencies statewide, to answer questions from agencies and IT suppliers about the LiveScan onboarding ...

HelpDesk Support

Denver, CO · On-site

$20.50 - $27.75/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. These positions ...

Help Desk Support Specialist • Location: Fort Leavenworth, Kansas Position Summary The Help Desk Support Specialist provides on-premises and virtual technical support to CGSC students ...

You'll support the team by: · Responding to support tickets · Assisting users via email, chat ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

You'll support the team by: · Responding to support tickets · Assisting users via email, chat ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Helpdesk Support Level II

Brentwood, TN

$19 - $25.50/hr

Summary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician . An IT Technicians role is to ...

Peer Support Specialist

Monsey, NY · On-site

$18.25 - $23.25/hr

Use one's own experiences to help support clients A Peer Support Specialist should: * Be supportive, patient, and a positive person * Have some experience helping people with emotional or behavioral ...

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Help Support information

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$11

$18

$26

How much do help support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for help support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Support professional, and why are they important?

To thrive as a Help Support professional, you need strong problem-solving abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems like Zendesk or ServiceNow, as well as certifications such as CompTIA A+ or ITIL, is often required. Excellent communication, patience, and active listening are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient issue resolution, high customer satisfaction, and smooth operation of support services.

What job makes $10,000 a month without a degree?

High-paying roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can earn $10,000 or more monthly without a college degree, often requiring experience, certifications, or licensing. Success in these fields depends on skills, networking, and sometimes entrepreneurial efforts or commission-based income.

What are help support jobs?

Help support jobs involve assisting customers or users with questions, problems, or issues related to a product, service, or software. Professionals in this field may work through phone, email, chat, or in-person to provide technical support, troubleshooting, and guidance. Their primary responsibility is to ensure customer satisfaction by resolving issues quickly and efficiently, often using specialized knowledge or access to company resources. Help support roles are critical for maintaining positive customer relationships and improving overall user experience.

How does a Help Support professional typically collaborate with other departments to resolve customer issues?

Help Support professionals often act as a bridge between customers and various internal teams, such as technical support, product development, or billing. When a customer inquiry requires specialized expertise, Help Support staff will escalate the issue, provide detailed context, and coordinate follow-up to ensure a timely resolution. Effective communication and documentation are essential, as is the ability to advocate for the customer while aligning with internal processes. This collaborative approach not only resolves issues efficiently but also contributes to ongoing improvements in products and services.

What is the difference between Help Support vs Customer Service Representative?

AspectHelp SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; sometimes additional training
Work EnvironmentTechnical support centers, online chat, phone supportCall centers, retail, online platforms
Industry UsageIT, tech companies, software providersRetail, telecom, service industries
Common Search IntentTechnical help, troubleshooting, product supportCustomer inquiries, issue resolution, service info

Help Support roles focus on technical troubleshooting and resolving product or service issues, often requiring specific certifications. Customer Service Representatives handle general customer inquiries and service-related questions, typically in retail or service sectors. While both roles involve assisting customers, Help Support is more technical, whereas Customer Service is broader in scope.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include roles such as specialized surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced education, certifications, significant experience, and work in high-demand or high-stakes environments.

What job allows me to help people?

A help support role, such as customer support or technical support, involves assisting customers or clients with their questions, issues, or needs. These jobs often require strong communication skills, problem-solving abilities, and patience, and may involve working in call centers, help desks, or online chat environments.

How can I make 2000 a week working from home?

Help Support roles can potentially earn $2000 a week through high-volume customer service, technical support, or sales positions that pay hourly plus commissions or bonuses. Achieving this income typically requires extensive experience, strong communication skills, and working full-time hours, often in a call center or remote support environment with relevant tools and certifications. Consistent performance and specialized knowledge can help increase earning potential in this field.
More about Help Support jobs
Infographic showing various Help Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Helpdesk Support

$19.25 - $26/hr

Contractor

Posted 3 days ago


Job description

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Job Title: Helpdesk Support
Location: Columbus, OH
Duration:

Job Details:

Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests.
Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications, telephony and paging systems, personal computers and mobile devices.
Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages.
Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required.

Qualifications

any one having help desk experience and customer service like inbound and outbound call experience is applicable 

Additional Information

vijay kumar


 IT Recruiter

US Tech Solutions

Phone No. #617-848-1794



US Tech Solutions logo

About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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