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Help Support Jobs (NOW HIRING)

krg technology inc

Helpdesk Support

Phoenix, AZ · On-site

$19.75 - $26.75/hr

Helpdesk Support Location: Phoenix, AZ / St. Petersburg, FL Duration: Contract Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred). Break-fix/troubleshooting Asset/inventory ...

ALMO CORP

Help Desk Support

Philadelphia, PA

$19 - $25.75/hr

Serve as first line helpdesk and network support on computer software applications and platforms and computer/phone hardware. Perform service restoration, troubleshoot problems and work to resolve ...

Wunderlich-Malec

Help Desk Support

Hopkins, MN · Hybrid

$55K - $75K/yr

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States - we have an IT Helpdesk Support Specialist ...

Wunderlich-Malec

Help Desk Support

Hopkins, MN · On-site

$55K - $75K/yr

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States - we have an IT Helpdesk Support Specialist ...

TEKsystems

Helpdesk Support Specialist

Kingman, AZ · Hybrid

$25 - $32/hr

The Application Support Analyst provides Level 1 Help Desk support for Automated Utility Design (AUD) and Esri suite applications. This role serves as the primary point of contact for end users ...

Munchkin

Helpdesk Support Specialist

Van Nuys, CA · On-site

The Helpdesk Support Specialist requires minimal supervision and performs a wide variety of technical duties, including the support of the Company's IT infrastructure through diagnoses. A strong ...

TEKsystems

Entry Level Helpdesk Support

Coppell, TX · Hybrid

$16.25 - $18/hr

This role is responsible for supporting end users with majority of locations based in USA. The ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Cycle Gear

Helpdesk Support I

Louisville, KY · On-site

$17.75 - $24/hr

You thrive in a fast-paced environment, can pivot quickly when priorities shift, and aren't afraid to roll up your sleeves to help the team win. Our Next IT Support Specialist Has: * 1-3 years of ...

Comoto

Helpdesk Support I

Louisville, KY · On-site

$17.75 - $24/hr

You thrive in a fast-paced environment, can pivot quickly when priorities shift, and aren't afraid to roll up your sleeves to help the team win. Our Next IT Support Specialist Has: * 1-3 years of ...

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Help Support information

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How much do help support jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for help support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Support professional, and why are they important?

To thrive as a Help Support professional, you need strong problem-solving abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems like Zendesk or ServiceNow, as well as certifications such as CompTIA A+ or ITIL, is often required. Excellent communication, patience, and active listening are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient issue resolution, high customer satisfaction, and smooth operation of support services.

What job is best for helping people?

Help support roles, such as customer service representatives, social workers, and healthcare providers, are designed to assist and serve others. These jobs often require strong communication skills, empathy, and problem-solving abilities, and may involve working in office, clinical, or community settings.

What jobs pay 4000 a week without a degree?

Help Support roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level often include sales, real estate, or certain freelance and entrepreneurial opportunities, which may require strong communication skills, industry knowledge, or certifications rather than formal degrees.

What are help support jobs?

Help support jobs involve assisting customers or users with questions, problems, or issues related to a product, service, or software. Professionals in this field may work through phone, email, chat, or in-person to provide technical support, troubleshooting, and guidance. Their primary responsibility is to ensure customer satisfaction by resolving issues quickly and efficiently, often using specialized knowledge or access to company resources. Help support roles are critical for maintaining positive customer relationships and improving overall user experience.

How does a Help Support professional typically collaborate with other departments to resolve customer issues?

Help Support professionals often act as a bridge between customers and various internal teams, such as technical support, product development, or billing. When a customer inquiry requires specialized expertise, Help Support staff will escalate the issue, provide detailed context, and coordinate follow-up to ensure a timely resolution. Effective communication and documentation are essential, as is the ability to advocate for the customer while aligning with internal processes. This collaborative approach not only resolves issues efficiently but also contributes to ongoing improvements in products and services.

What is the difference between Help Support vs Customer Service Representative?

AspectHelp SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; sometimes additional training
Work EnvironmentTechnical support centers, online chat, phone supportCall centers, retail, online platforms
Industry UsageIT, tech companies, software providersRetail, telecom, service industries
Common Search IntentTechnical help, troubleshooting, product supportCustomer inquiries, issue resolution, service info

Help Support roles focus on technical troubleshooting and resolving product or service issues, often requiring specific certifications. Customer Service Representatives handle general customer inquiries and service-related questions, typically in retail or service sectors. While both roles involve assisting customers, Help Support is more technical, whereas Customer Service is broader in scope.

Is a help desk hard to get into?

Help support roles at a help desk are generally accessible entry-level positions that often require good communication skills, basic technical knowledge, and customer service experience. While some employers prefer certifications like CompTIA A+ or relevant technical training, many positions provide on-the-job training, making it possible for candidates with minimal experience to enter the field.

How can I make 2000 a week working from home?

Help Support roles can potentially earn $2000 a week through high-volume customer service, technical support, or sales positions that offer commission or performance-based pay. Achieving this income typically requires extensive experience, strong communication skills, and working for companies that provide high-paying contracts or bonuses, often with flexible schedules and remote tools like chat or phone support platforms.
More about Help Support jobs
What job categories do people searching Help Support jobs look for? The top searched job categories for Help Support jobs are:
Help Support jobs near you
Infographic showing various Help Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Helpdesk Support

Helpdesk Support

krg technology inc

Phoenix, AZ • On-site

$19.75 - $26.75/hr

Full-time

Posted 21 days ago

Job description

Job Description

Job Title : Helpdesk Support

Location: Phoenix, AZ / St. Petersburg, FL

Duration: Contract

Job Description:

Imaging/reimaging of laptops/desktops for Windows and Mac OS (preferred).

Break-fix/troubleshooting

Asset/inventory management

Experience in customer support, good communication skill and should be pro-active.

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

Social media

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