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Help Support Jobs (NOW HIRING)

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

TEKsystems

Help Desk Support

Wichita, KS

$16 - $17/hr

Description To work on their help desk providing live support to their customers for issues that arise daily. This person will receive training and just needs a level 1 type experience. Skills ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic team. In this role, you'll provide crucial Tier II and III support for the Enterprise Logistics ...

Ask IT consulting

Help Desk Support

Atlanta, GA

$19.25 - $26/hr

Provides computer hardware and software support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests ...

Stanfield Systems

Help Desk

Folsom, CA

$27/hr

Title - Helpdesk Support Analyst Rate - W2 54K/ year or $27/hr. W2 Length of the project - 4 years Location - Sacramento, Hybrid Experience - 3 years Key Responsibilities - 1. Helpdesk support duties ...

New

NC Dynamics, LLC

Production Support Helper

Long Beach, CA

$16.75 - $21/hr

Production Support Helper Job Category: Support - Manufacturing Job Location: Greater Los Angeles Area Job Classification: 49-9098 Helpers--Installation, Maintenance, and Repair Workers About Us: NC ...

Ozarks Health Care

Help Desk Support Analyst

West Plains, MO

$19.75 - $26.75/hr

The IT Help Desk Support Analyst functions as a key team member in a customer service-driven Help Desk environment and provides front-line support for both desktop and laptop users. This person will ...

Bost Inc

Direct Support Professional

Fort Smith, AR

$14/hr

Description Bost is excited to announce that we are seeking part time DSPs to work directly with individuals and their families to help support and maximize the individual's quality of life by ...

Onyx Government Services,LLC

IL · On-site

$23 - $31.25/hr

Position Overview The Help Desk / Customer Support specialist handles user inquiries on TRDM during business hours (M-F 0800-1800 CT). Tracks requests, coordinates with AMC Distributed Enclave for ...

Bost Inc

Direct Support Professional

Fort Smith, AR · On-site

$14/hr

Description Bost is excited to announce that we are seeking part time DSPs to work directly with individuals and their families to help support and maximize the individual's quality of life by ...

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta ...

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Help Support information

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How much do help support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for help support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Support professional, and why are they important?

To thrive as a Help Support professional, you need strong problem-solving abilities, technical knowledge of relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems like Zendesk or ServiceNow, as well as certifications such as CompTIA A+ or ITIL, is often required. Excellent communication, patience, and active listening are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient issue resolution, high customer satisfaction, and smooth operation of support services.

What job makes $10,000 a month without a degree?

High-paying roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can earn $10,000 or more monthly without a college degree, often requiring experience, certifications, or licensing. Success in these fields depends on skills, networking, and sometimes entrepreneurial efforts or commission-based income.

What are help support jobs?

Help support jobs involve assisting customers or users with questions, problems, or issues related to a product, service, or software. Professionals in this field may work through phone, email, chat, or in-person to provide technical support, troubleshooting, and guidance. Their primary responsibility is to ensure customer satisfaction by resolving issues quickly and efficiently, often using specialized knowledge or access to company resources. Help support roles are critical for maintaining positive customer relationships and improving overall user experience.

How does a Help Support professional typically collaborate with other departments to resolve customer issues?

Help Support professionals often act as a bridge between customers and various internal teams, such as technical support, product development, or billing. When a customer inquiry requires specialized expertise, Help Support staff will escalate the issue, provide detailed context, and coordinate follow-up to ensure a timely resolution. Effective communication and documentation are essential, as is the ability to advocate for the customer while aligning with internal processes. This collaborative approach not only resolves issues efficiently but also contributes to ongoing improvements in products and services.

What is the difference between Help Support vs Customer Service Representative?

AspectHelp SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical certificationsHigh school diploma; sometimes additional training
Work EnvironmentTechnical support centers, online chat, phone supportCall centers, retail, online platforms
Industry UsageIT, tech companies, software providersRetail, telecom, service industries
Common Search IntentTechnical help, troubleshooting, product supportCustomer inquiries, issue resolution, service info

Help Support roles focus on technical troubleshooting and resolving product or service issues, often requiring specific certifications. Customer Service Representatives handle general customer inquiries and service-related questions, typically in retail or service sectors. While both roles involve assisting customers, Help Support is more technical, whereas Customer Service is broader in scope.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include roles such as specialized surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced education, certifications, significant experience, and work in high-demand or high-stakes environments.

What job allows me to help people?

A help support role, such as customer support or technical support, involves assisting customers or clients with their questions, issues, or needs. These jobs often require strong communication skills, problem-solving abilities, and patience, and may involve working in call centers, help desks, or online chat environments.

How can I make 2000 a week working from home?

Help Support roles can potentially earn $2000 a week through high-volume customer service, technical support, or sales positions that pay hourly plus commissions or bonuses. Achieving this income typically requires extensive experience, strong communication skills, and working full-time hours, often in a call center or remote support environment with relevant tools and certifications. Consistent performance and specialized knowledge can help increase earning potential in this field.
More about Help Support jobs
What job categories do people searching Help Support jobs look for? The top searched job categories for Help Support jobs are:
Help Support jobs near you
Infographic showing various Help Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
IT Helpdesk Support

IT Helpdesk Support

American Freight Outlet Stores

Dublin, OH

$17 - $25/hr

Full-time

Posted 15 days ago

Job description

Job Title: IT Helpdesk Support

Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be responsible for responding to inquiries, troubleshooting problems, and providing solutions for a wide range of IT-related issues. The role requires excellent communication skills, strong technical knowledge, and a customer-oriented mindset.

Responsibilities:

  • Provide technical support to clients via phone, email, or in-person.
  • Identify, troubleshoot, and resolve IT-related issues.
  • Document and track all support requests and resolutions in the ticketing system.
  • Perform remote or on-site installations, upgrades, and repairs of hardware and software.
  • Assist with user account management, password resets, and access permissions.
  • Collaborate with other IT team members to resolve complex issues.
  • Provide training and guidance to end-users on using technology and software.
  • Stay up to date with the latest technology trends, software updates, and security protocols.
  • Follow IT service management (ITSM) best practices, including incident management, problem management, and change management.

Requirements:

  • Proven experience as an IT Helpdesk Support or similar role
  • Excellent communication and customer service skills
  • Strong technical knowledge of computer hardware, software, operating systems, and networking
  • Experience with ticketing systems, remote desktop tools, and diagnostic utilities
  • Familiarity with ITSM best practices, such as ITIL
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required.

Compensation:

As required by multiple state pay transparency laws, American Freight provides a reasonable range of compensation for each job posting. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and cultural fit. The range of starting pay for this role is $17-25 per hour.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.

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