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Remote Production Support Jobs (NOW HIRING)

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Trilon Group

Production Support Analyst

$67K - $89K/yr

Remote- USA Compensation: $67,000 - $89,000 / year Description Trilon is building a supercharged, technology-enabled future for our people and partners. The Product Support Analyst plays a critical ...

ResolveSoft Inc

Be Seen First

Production Support Specialist

Washington, DC · Remote

$65K - $70K/yr

ResolveSoft , Inc. is seeking a Production Support Specialist to serve as the central coordinator for all production activities in a large-scale federal claims-processing environment supporting over ...

Fox

Principal Network Engineer

Los Angeles, CA · Remote

Architect WAN/long-haul contribution networks for remote production. * Support and integrate cloud networking solutions (e.g., AWS VPC, Direct Connect, Transit Gateway) into enterprise architecture.

Tradeweb Markets

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey ... Partner with Production Support engineers to embed AI into day-to-day workflows, not as standalone ...

Tradeweb Markets

AI Production Support Engineer

Jersey City, NJ · On-site +1

$43.75 - $57.25/hr

Tradeweb Technology jobs are fully remote. The Tradeweb Technology hub is located in our Jersey ... Partner with Production Support engineers to embed AI into day-to-day workflows, not as standalone ...

Merican

Associate III - Production Support

$15.25 - $19.50/hr

Associate III - Production Support Location ... Remote Duration: 9 Months Job Type: Temporary Assignment Work Type: Remote Project Overview:

ACI Infotech

Java Production Support

$52.25 - $67.50/hr

Role: Java Production Support Location: Remote Immediate Start Full Time / Contract ( H1B Transfer accepted) • 5+ years of experience in Java Development / JEE • Strong hands-on experience in ...

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How much do remote production support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Production Support position, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by Remote Production Support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What is a Remote Production Support job?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

More about Remote Production Support jobs
What cities are hiring for Remote Production Support jobs? Cities with the most Remote Production Support job openings:
What are the most commonly searched types of Production Support jobs? The most popular types of Production Support jobs are:
What states have the most Remote Production Support jobs? States with the most job openings for Remote Production Support jobs include:
What job categories do people searching Remote Production Support jobs look for? The top searched job categories for Remote Production Support jobs are:
Remote Production Support jobs near you
Infographic showing various Remote Production Support job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 7% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $72,728 per year, or $35 per hour.
Production Support (Remote)

Production Support (Remote)

Elyon International

Seattle, WA • Remote

Other

Medical, Dental, Life, Retirement

Posted 20 days ago

Job description

Salary: $60 - $65 per hour

Production Support (Remote)


Job Summary

We are seeking experienced Production Support Engineers to provide operational support for a critical enterprise application migrating from an on-premises environment to Microsoft Azure. This role will focus on maintaining system availability, monitoring performance, troubleshooting issues, and ensuring the stability and security of the application in a cloud environment. The ideal candidate will have strong hands-on experience in Azure operations, incident management, and cloud infrastructure support.


Key Responsibilities

  • Provide day-to-day production support for applications running in Azure
  • Monitor system health, performance, and availability using Azure monitoring tools
  • Troubleshoot and resolve incidents, outages, and performance issues
  • Conduct root cause analysis (RCA) and implement corrective actions
  • Support change and release management processes
  • Optimize performance and capacity planning for cloud-based systems
  • Maintain and support Azure infrastructure, networking, and security configurations


Required Qualifications

Core Azure Skills

  • Hands-on experience with Azure services:
    • Virtual Machines (VMs), App Services, AKS (Azure Kubernetes Service), Azure Functions, Storage, Networking
  • Experience with infrastructure-as-code tools:
    • ARM templates, Bicep, or Terraform
  • Identity and access management:
  • Azure AD (Entra ID), RBAC, managed identities


Operations & Support

  • Experience with monitoring and alerting tools:
    • Azure Monitor, Log Analytics, Application Insights
  • Strong incident management and troubleshooting skills
  • Experience performing root cause analysis (RCA)
  • Knowledge of performance tuning and capacity management
  • Familiarity with ITIL-based change and release management


Networking

  • Understanding of:
    • VNets, subnets, and NSGs
    • Load balancers and Application Gateway
    • VPN / ExpressRoute fundamentals
    • DNS and traffic routing


Security & Compliance

  • Experience with:
    • Azure Security Center / Defender for Cloud
    • Key Vault and secrets management
    • Patch management and vulnerability remediation


Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.


ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.