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Remote Production Support Jobs (NOW HIRING)

NBCUniversal

Sr. Production Manager

Stamford, CT · On-site +1

Support studio and remote productions and marquee events, including Premier League match coverage, Premier League Mornings Live Fan Fests, the Premier League Summer Series, league activations, and ...

NBCUniversal

Sr. Production Manager

Stamford, CT · On-site +1

Support studio and remote productions and marquee events, including Premier League match coverage, Premier League Mornings Live Fan Fests, the Premier League Summer Series, league activations, and ...

NBCUniversal

Sr. Production Manager

Stamford, CT · On-site +1

Support studio and remote productions and marquee events, including Premier League match coverage, Premier League Mornings Live Fan Fests, the Premier League Summer Series, league activations, and ...

JLL

Product Support Specialist (REMOTE)

Knoxville, TN · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

Austin, TX · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

Nashville, TN · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

Atlanta, GA · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

Houston, TX · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

El Paso, TX · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

JLL

Product Support Specialist (REMOTE)

Memphis, TN · Remote

Product Support Specialist - LeasingOS Portfolio Management About the role LeasingOS is a fast ... Remote -Atlanta, GA, Austin, TX, El Paso, TX, Houston, TX, Knoxville, TN, Memphis, TN, Nashville ...

The Walt Disney Company

Crewing Coordinator I

Bristol, CT · Remote

$54K - $72K/yr

The ideal candidate possesses a basic knowledge of all phases of remote production operations and ... Willingness to be a team player and help support other coordinators. May be required to be ...

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Remote Production Support information

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How much do remote production support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote production support, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by remote production support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What is a remote production support?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

More about Remote Production Support jobs
What cities are hiring for Remote Production Support jobs? Cities with the most Remote Production Support job openings:
What are the most commonly searched types of Production Support jobs? The most popular types of Production Support jobs are:
What states have the most Remote Production Support jobs? States with the most job openings for Remote Production Support jobs include:
What job categories do people searching Remote Production Support jobs look for? The top searched job categories for Remote Production Support jobs are:
Remote Production Support jobs near you
Infographic showing various Remote Production Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,728 per year, or $35 per hour.

Software Development Team Lead - Production Support

The Reserves Network Inc

Pittston, PA • On-site, Remote

$114K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Software Development Team Lead (Production Support) | $114,000 - $160,000 per year | Direct Hire

What Matters Most:
  • Competitive Pay: $114,000 - $160,000 per year
  • Schedule: Full-time, Direct Hire
  • Work remotely with onsite collaboration in either the Omaha, NE or Pittston, PA area approximately once every month
  • Lead a highly skilled cross-functional team supporting mission-critical cloud applications
  • Blend hands-on software development with technical leadership and mentoring
  • Join a financially strong, technology-driven organization investing heavily in cloud-native software development
Job Description:
Join a growing technology organization as a Software Development Team Lead (Production Support), where you'll lead an experienced cross-functional team responsible for maintaining and improving mission-critical enterprise applications. This role is ideal for an experienced software development leader who enjoys solving complex production challenges, mentoring technical teams, and driving continuous improvement across software quality and operational processes. You'll serve as both a technical leader and hands-on contributor while partnering with development, QA, and business teams to ensure reliable, secure, and high-performing software solutions.

Responsibilities:
  • Lead the daily activities of a cross-functional Production Support team consisting of Software Developers, Business Analysts, and QA Engineers.
  • Prioritize production issues while ensuring timely resolution of the highest business-impact incidents.
  • Perform root cause analysis on production issues and implement long-term solutions that prevent recurrence.
  • Mentor developers through code reviews, pair programming, technical coaching, and architectural guidance.
  • Collaborate with Engineering and QA leadership to improve software quality, testing practices, and deployment readiness.
  • Design, develop, and support enterprise applications using C#, .NET, REST APIs, and modern cloud technologies.
  • Guide the team in secure software development practices and promote a security-first engineering mindset.
  • Support CI/CD pipelines, Infrastructure as Code (IaC), and modern cloud architecture initiatives.
  • Partner across multiple Agile teams to improve processes, tooling, monitoring, and production support capabilities.
  • Participate in hiring, onboarding, and ongoing development of technical team members.
Qualifications and Requirements:
  • Bachelor's degree in Computer Science or related field, or equivalent professional experience.
  • 10+ years of software development experience with strong expertise in C# and .NET.
  • Experience with TypeScript and modern SPA frameworks such as Angular or React.
  • 3+ years leading software development teams, including developers, QA engineers, and business analysts.
  • Strong experience designing enterprise APIs, integrations, and distributed business applications.
  • Experience with Azure cloud services, cloud-native architecture, and Infrastructure as Code.
  • Experience building both monolithic and microservices-based applications.
  • Strong understanding of SQL and cloud-based data storage technologies.
  • Experience working within Agile development environments across multiple engineering teams.
  • Excellent communication, mentoring, and technical leadership skills.
  • Strong troubleshooting abilities and a proactive approach to solving complex production issues.
  • Experience leading production support or operational software engineering teams is preferred.
Benefits and Perks:
  • Comprehensive Medical, Dental, and Vision coverage
  • 401(k) with company match
  • Generous Paid Time Off and company holidays
  • Tuition reimbursement after six months
  • Remote work schedule with limited onsite travel
Your New Organization:
Join a financially stable, technology-forward organization that is investing heavily in cloud-native software development and digital transformation. You'll become part of a collaborative engineering culture where technical leadership is valued, innovation is encouraged, and experienced professionals have the opportunity to influence architecture, mentor talented teams, and solve meaningful business challenges while continuing to write code.

Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base salary range for this position is $114,000 - $160,000, excluding benefits or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity.