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Remote Production Support Jobs in Virginia (NOW HIRING)

Product Experience Specialist

Manassas, VA · On-site +1

$55K - $65K/yr

... remote Product Experience Specialist for the second shift, 10:30 AM to 7:00 PM ET Monday - Friday. This role actively supports customers through key communication channels: phone, email, and live ...

Principal Support Analyst

Herndon, VA · On-site +1

$105.77K - $130K/yr

Remote-First Culture - Flexibility to work from home in your country of hire "Leave Your Way" PTO ... Accountable for incident and problem management , SLA adherence, and production support excellence

... Us?​ ✅ Remote-First Culture - Flexibility to work from home in your country of hire​ ✅ ... Accountable for incident and problem management , SLA adherence, and production support excellence

Principal Support Analyst

Herndon, VA · Remote

$105.77K - $130K/yr

Remote-First Culture - Flexibility to work from home in your country of hire "Leave Your Way" PTO ... Accountable for incident and problem management , SLA adherence, and production support excellence

Salesforce Developer - Remote

Reston, VA · Remote

$57.75 - $76.50/hr

... production support processes. Job Location: This position is remote within the United States ... Please note that ICF monitors employee work locations, restricts access from foreign locations and ...

Salesforce Developer - Remote

Reston, VA · On-site +1

$57.75 - $76.50/hr

... production support processes. Job Location: This position is remote within the United States ... Please note that ICF monitors employee work locations, restricts access from foreign locations and ...

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ... productivity tools. * Collaborate with cross-functional IT teams-including network, systems ...

$99.93K - $137.40K/yr

Summary * Management of incoming customer support requests regarding Varian's Oncology products ... This is a remote role across the US with less than 25% travel requirements. #LI-Remote Who we are

$99.93K - $137.40K/yr

Summary * Management of incoming customer support requests regarding Varian's Oncology products ... This is a remote role across the US with less than 25% travel requirements. #LI-Remote Who we are

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Remote Production Support information

See Virginia salary details

$10

$34

$66

How much do remote production support jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote production support in Virginia is $34.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $53.37 per hour, depending on experience, location, and employer.

What is a Remote Production Support job?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are the key skills and qualifications needed to thrive in the Remote Production Support position, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by Remote Production Support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.
What are the most commonly searched types of Production Support jobs in Virginia? The most popular types of Production Support jobs in Virginia are:
What cities in Virginia are hiring for Remote Production Support jobs? Cities in Virginia with the most Remote Production Support job openings:
Infographic showing various Remote Production Support job openings in Virginia as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $72,104 per year, or $34.7 per hour.
Remote Product Experience Specialist Science Tech Support

Remote Product Experience Specialist Science Tech Support

BioSpace, Inc.

Manassas, VA • Remote

Full-time

Posted yesterday


Job description

A leading nonprofit biological resources organization seeks a remote Product Experience Specialist to provide technical support and assist customers with product inquiries. The ideal candidate should have a bachelor's degree in Biology and experience in scientific environments. This role requires excellent customer service and interpersonal skills, along with the ability to troubleshoot and resolve technical issues effectively.

Competitive compensation with benefits offered. #J-18808-Ljbffr


BioSpace logo

About BioSpace

Sourced by ZipRecruiter

BioSpace is a renowned leader in the life sciences industry, based in Urbandale, IA, US. Its primary business revolves around delivering crucial career-focussed news, job hunting tools, and career-oriented resources to professionals in the pharmaceutical, biotechnology, and healthcare sectors. Since its inception, BioSpace has been dedicated to offering the most comprehensive scope of life science job opportunities throughout the United States with its Hotbed Maps. These uniquely branded regional maps highlight various dynamic biotech clusters across the nation. The company's mission is to empower the progression of the life sciences sector by connecting organisations and professionals to necessary resources and information.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Urbandale, IA, US

Year founded

1985