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Production Support Jobs (NOW HIRING)

Pyramid Consulting, Inc

Production support

Phoenix, AZ · On-site

The role involves providing production support with a focus on Unix and Java, as well as configuring Splunk dashboards and understanding cloud technologies. Responsibilities : • 2 to 5 years of ...

Proman Staffing

Production Support

Eastanollee, GA

$17/hr

Production Support Job Summary * $17 per hour to start * 1st shift 6 am to 2:30 pm with some overtime to 4:30 pm Monday thru Friday (at times could work Saturday also) Production Support ...

New

Olin Corporation

Production Support

Independence, MO · On-site

$22.04/hr

Production Support Location: Independence, MO Salary: Wages starting at $22.04/hour with increase up to $24.75 after successful completion of 120-day probationary period. Schedule: 4-10's Monday ...

Buffalo Rock Company

Production Support

Birmingham, AL · On-site

Production Support Organization Name: Buffalo Rock Company Website: Job Department: COR Production Reports to: Production Supervisor Work Schedule: 12-hour shift; Varies Job Type: Regular FLSA Status:

Woodgrain

Production Support

Montevallo, AL

$16.50/hr

Must be safety minded while working in a production environment. * Complies with company standard operating procedures, safety policies, and OSHA standards. Additional Skills: * Ability to add and ...

INT Technologies

PRODUCTION SUPPORT -

Jacksonville, FL · On-site

Company Description Top financial company. NIGHT SHIFT: 7PM TO 7 AM (4/3 SHIFT) Utilizing PRTG Monitoring for events Alertsite Web monitoring SQL query runs Shift work 4/3 - Night Position Defined ...

eTeam

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Job Summary : eTeam is seeking a Production Support Engineer to provide technical support and ensure the stability, availability, and performance of production applications. The role involves ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm ...

Spark Tek Inc

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Spark Tek Inc is seeking a Production Support Engineer to monitor production servers and manage incidents from end-users. The role involves writing scripts and queries for databases, debugging ...

Comtech, LLC

App Production Support

San Jose, CA

Java App Production Support Location: San Jose, CA Contract : 6 Months Skills Required: PL/SQL Dev with Java in Production support. Diagnose, troubleshoot, and identify solutions. SQL Query tuning ...

L3HHCM20

Production Support C

Rochester, NY · On-site

$19.95 - $36.78/hr

Production Support C Job Code: 40136 Job Location: Rochester, NY Job Schedule: 4/10: Employees work 10 hour days, 4 days a week L3Harris' Communication Systems segment is currently seeking a ...

Synechron

Murex Production Support

Manhattan, NY · On-site

$135K - $155K/yr

Provide front-line production support for Murex MX.3 across pricing, risk, trade capture, workflows, market data, and interfaces * Own incident triage, impact assessment, root cause analysis, and ...

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Production Support information

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$10

$34

$66

How much do production support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.
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Production Support jobs near you
Infographic showing various Production Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,728 per year, or $35 per hour.

Production support

Pyramid Consulting, Inc

Phoenix, AZ • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary:
Pyramid Consulting, Inc is a leading company in the IT industry, and they are seeking a Production Support professional for a contract position. The role involves providing production support with a focus on Unix and Java, as well as configuring Splunk dashboards and understanding cloud technologies.
Responsibilities:
• 2 to 5 years of experience in production support – Unix and Java
• 2+ years of hands on experience on configuring Splunk dashboards, Alerts setup
• Good understanding of cloud technologies (Kubernetes, Openshift, AWS etc.) is preferred
• Knowledge of prior WebSphere, JBose, NodeJS would be plus
• Experience with building Rest APIs, API Integration, Web Services development or production support
• Excellent issue debugging skills.
Qualifications:
Required:
• 2 to 5 years of experience in production support – Unix and Java
• 2+ years of hands on experience on configuring Splunk dashboards, Alerts setup
• Experience with building Rest APIs, API Integration, Web Services development or production support
• Excellent issue debugging skills.
Preferred:
• Good understanding of cloud technologies (Kubernetes, Openshift, AWS etc.)
• Knowledge of prior WebSphere, JBose, NodeJS
Company:
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Founded in 1996, the company is headquartered in Alpharetta, USA, with a team of 5001-10000 employees. The company is currently Late Stage.

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