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Production Support Jobs (NOW HIRING)

SME Steel

Production Support

West Jordan, UT · On-site

Production Support is responsible for managing, organizing, and distributing all production documents & electronic files required for fabrication. This role ensures that drawings, shop releases ...

Skillcloud HCM

Production Support

Oxford, ME · On-site

$18 - $22/hr

Grover Precision | Production Support | Oxford, Maine Grover Precision, a family-owned business, is seeking Production Support to join its team in Oxford, Maine. Since 1983, Grover has provided ...

Bridgetown Natural Foods

Production Support

Mount Juliet, TN · On-site

$16.75 - $22.75/hr

As a member of the production team, Production Support partners are responsible for the daily support or operation of processing and packaging equipment used to manufacture high quality food products ...

Stem Xpert

Production Support

Jackson Center, OH · On-site

$10.90/hr

Production Support Shift Hours : 7:30 AM- 3:30 PM ( Pay $10.50/hr ) 3:30 AM-11:30 PM (Pay $10.90/hr ) Work Location : JACKSON CENTER, OH : * Inspect plastic bottles for defects, * Pack these bottles ...

INT Technologies

PRODUCTION SUPPORT

Jacksonville, FL · On-site

$16.50 - $22.25/hr

Company Description One of the largest financial company. • NIGHT SHIFT: 7PM TO 7 AM (4/3 SHIFT) • Utilizing PRTG Monitoring for events • Alertsite Web monitoring • SQL query runs • Shift ...

Outdoor Cap Company, Inc

Production Support

Bella Vista, AR · On-site

$13.50 - $17/hr

Grade 1 Production Support OC - QC/Trim, Blocker As a Grade 1 Production Support at Outdoor Cap, you will play a vital role in supporting the embroidery decoration team. Your responsibilities will ...

Jesuit Refugee Service USA

Production Support

Urbana, OH · On-site

$21/hr

Verify and adjust finished product weights to specifications. * Efficiently manually seal the end of the bags. * Unitize bags on pallet following stack patterns. * Band, shrink wrap and label units ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Sarian, Inc.

L3 Production support

Plano, TX · On-site

L3 Production support with application monitoring tool knowledge * L3 Production Services Lead able to work independently and drive resolution of complex issues. * Strong analytical skills required ...

MSX International

Production Support Specialist

Allen Park, MI · On-site

$16.25 - $22/hr

Program Overview The Customer Experience (CX) Production Support team delivers owner and user experiences that save time, improve lives, and create personal connections. We strive to build lifelong ...

MSX International

Production Support Specialist

Allen Park, MI · On-site

$16.25 - $22/hr

Program Overview The Customer Experience (CX) Production Support team delivers owner and user experiences that save time, improve lives, and create personal connections. We strive to build lifelong ...

Infojini Inc

Production Support Manager

Durham, NC · On-site

We are looking for Production Support Manager in Durham NC for 12 months Contract Job details mentioned below Title:Production Support Manager Location:Durham NC - 27701 Duration:12 months Contract ...

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Production Support information

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$10

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$66

How much do production support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.
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Production Support jobs near you
Infographic showing various Production Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,728 per year, or $35 per hour.

Production Support

SME Steel

West Jordan, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Description
POSITION SUMMARY:
Production Support is responsible for managing, organizing, and distributing all production documents & electronic files required for fabrication. This role ensures that drawings, shop releases, revisions, and supporting documents are accurate, traceable, and delivered to the correct departments in a timely manner. Working closely with production control, with a focus on parts and revisions for fabrication shops. This position maintains document integrity within Tekla PowerFab and ensures that the most current and approved information is available to support ongoing production activities.
ABOUT US:
SME Steel Contractors has provided comprehensive structural steel fabrication and erection since 1992 and is one of the largest fabricators/erectors of structural steel in the United States. Driven to be different from all others, SME is a division 5 company with a commitment to safety, value, and innovation. Visit https://smesteel.com/ to learn more. SME Steel Contractors is a division of SME Industries, Inc.
Why Join Us?
  • Health and Wellness Benefits including Medical, Dental, Vision, Short Term Disability and Life Insurance.
  • Financial Benefits including competitive compensation and 401(k) plan.
  • Additional Benefits including Paid Holidays and Paid Time Off, Employee Assistance Program, and more.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Manage all production documentation including shop drawings, Models, NC1 data, revisions, and supporting records.
  • Works with project management, production control, and purchasing to confirm that all documents are stored and available in the appropriate archives prior to use.
  • Maintain document control within Tekla PowerFab, ensuring consistent versioning, traceability, and proper filing structure for all projects.
  • Receive, review, and log drawing revisions from detailing firm, ensuring timely updates to fabrication teams and removal of outdated versions.
  • Ensure all printed documentation is organized, complete, and labeled correctly for each project or fabrication area.
  • Work closely with the production control team to confirm release timing and ensure all printed materials align with current project priorities.
  • Support record retention efforts by maintaining electronic systems up to date.
  • Clear understanding of structural steel production drawings

QUALIFICATIONS: Must be able to perform each essential duty daily.
  • Strong organizational skills with excellent attention to detail and accuracy.
  • Strong understanding of nesting structural steel for fabrication.
  • Proficiency in Tekla PowerFab or similar document/production management systems preferred.
  • Experience operating large-format printers and managing print room workflows.
  • Ability to interpret and manage fabrication drawings and revision documentation.
  • Effective communication skills to coordinate between departments and ensure document accuracy.
  • Proficient in Microsoft Office (Excel, Outlook, Word) and PDF software such as Bluebeam or Adobe Acrobat.
  • Ability to manage multiple priorities and deadlines in a fast-paced production environment.
  • Must adhere and comply with SME attendance and punctuality policy.
  • Flexible to adjust into a swing shift as needed due to work demands or company growth (Current schedule 8:00am -5:00PM)

PHYSICAL DEMANDS: Must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit or stand for extended periods while using a computer or reviewing documents.
  • Occasional lifting of material samples, records, or equipment (typically up to 20 lbs).
  • Periodic visits to fabrication shops and warehouse areas, requiring PPE (hard hat, safety glasses, hearing protection, and safety-toe shoes).

WORK ENVIRONMENT:
  • Primarily office-based within a fabrication facility or corporate office setting.
  • Frequent communication with suppliers, vendors, and internal departments.
  • Regular visits to fabrication and inventory control areas to monitor operations.
  • Fast-paced, deadline-driven environment requiring adaptability and coordination across multiple teams.

Position Responsibilities:This job posting reflects the current assignment of essential functions and is not meant to be all-inclusive. Duties and responsibilities may be assigned or reassigned to this position at any time.
Equal Employment Opportunity: SME Industries, Inc. and its divisions (SME Steel Contractors, Southwest Steel, CoreBrace, DuraFuse, and SME Logistics) is an Equal Opportunity (EEO) Employer. All qualified applicants will receive consideration without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, status as a protected veteran, status as an individual with disability, or any other protected group status or non-job-related characteristic as directed by law.
Employment Authorization: Applicants must be legally authorized to work in the United States without the need for employer-sponsored work authorization now or in the future. Proof of eligibility will be required upon hire.

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