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Production Support Jobs (NOW HIRING)

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Manufacturing

Production Support - CNC

Flint, MI · On-site

$19 - $20/hr

* Communicates and works with Production Supervisor to develop and maintain a level production ... supported by an effective plan * Ability to lead - bring out cooperation, initiative and ...

Forte Opening Solutions

Part-Time Production Support

Thorp, WI · On-site

$17.25 - $22.25/hr

Together, we build not just products, but a culture of excellence and collaboration. The Administrative Assistant provides exceptional customer service and comprehensive administrative support as a ...

Blodgett

Production Support Technician

Essex Junction, VT · On-site

$26 - $28/hr

About the Role The Production Support Technician is a technical support role designed to bridge the gap between Industrial Engineering (IE) and the production floor. This position functions as a ...

AMRI

Production Support Technician

Springfield, MO

$14.50 - $18/hr

Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with ...

Coherent

Production Support Technician

Saxonburg, PA

$15.75 - $19.50/hr

Operator support during disassembly and assembly of CVD growth furnaces for efficient preparation of CVD production runs. * General labor cleaning and organizing of production areas following ...

Coherent Corp.

Production Support Technician

Saxonburg, PA · On-site

$15.75 - $19.50/hr

Operator support during disassembly and assembly of CVD growth furnaces for efficient preparation of CVD production runs. * General labor cleaning and organizing of production areas following ...

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Production Support information

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$10

$34

$66

How much do production support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.
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Production Support jobs near you
Infographic showing various Production Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,728 per year, or $35 per hour.

Production Support Technician

Blodgett Ovens

Essex Junction, VT • On-site

$26 - $28/hr

Full-time

Re-posted 20 days ago

Key responsibilities

  • Verify that 3D CAD files are correctly prepared and transferred to fabrication equipment, and ensure they execute as intended on the production floor.

  • Support the shop packet release process by viewing, printing, and distributing work orders, technical drawings, and BOMs, and respond to urgent order requests.

  • Assist the IE team with routine data entry, routing updates in the ERP system, and initial test runs to confirm files meet design tolerances.

Job description

About the Role
The Production Support Technician is a technical support role designed to bridge the gap between Industrial Engineering (IE) and the production floor. This position functions as a technical collaborator, responsible for taking 3D CAD files, verifying they run as intended on the fabrication equipment, and performing routine routing updates to relieve the IE team of repetitive work. Additionally, this role takes ownership of the shop packet release process to ensure that production lines receive accurate job orders and drawings to maintain peak operational flow.
Key Responsibilities
Technical Support & Machine Verification
  • File Transfers: Take engineering specifications and CAD models and utilize manufacturing software to prepare and load instructions for fabrication equipment (automated punches, lasers, and press brakes).
  • Machine Communication: Ensure files are correctly transferred to machine controllers and verify that they execute as intended on the floor.
  • Routing Updates: Support the IE team by performing routine data entry and clerical routing updates in the ERP system to keep manufacturing processes accurate.
  • Production Readiness: Support the IE team by performing initial "test runs" on the floor to confirm files meet design tolerances.
  • Technical Troubleshooting: Assist operators in basic troubleshooting of file-related issues at the machine, providing feedback to IEs if design adjustments are needed.
  • Production Standards Support: Assist the IE team with basic data collection, such as time studies using stopwatches, to help audit labor standards and process bottlenecks.
Shop Packet & Order Administration
  • Packet Ownership: Act as the central owner for the "oven order" job packet process. Use the ERP system (Infor CSI) to view and release orders based on customer demand, typically looking ahead for two to three weeks.
  • Order Release & Distribution: Print and physically distribute comprehensive shop packets-including work orders, technical drawings, and Bills of Materials (BOM)-to production leads.
  • Priority Management: Respond to "one-off" requests and last-minute priority shifts from the Director of Operations, researching and releasing urgent orders to adjust the floor workflow as needed.
  • System Integrity: Ensure that engineering change notices (ECNs) are reflected in active shop packets before they hit the floor.
  • Operational Liaison: Serve as a link between the office and the shop floor, ensuring that technical drawings match the physical work being performed.
Qualifications and Essential Functions
  • SolidWorks Proficiency: A fundamental background in SolidWorks is required to view models and interpret dimensions.
  • Technical Aptitude: Ability to learn basic manufacturing software and machine-control interfaces.
  • Operational Literacy: Ability to read blueprints, wiring schematics, and technical documentation.
  • System Proficiency: Competence in ERP business systems (Infor CSI) and Microsoft Excel.
  • Detail Oriented: Close attention to detail in managing job packets as small errors can lead to production delays and inventory discrepancies.
  • Physical Requirements: Ability to lift up to 50 lbs. occasionally to move/inspect parts or verify materials.

Requirements
Requirements & Eligibility
  • Experience: 2-4 years in a manufacturing environment (Fabrication or Assembly).
  • Skills: Experience with CAD software (SolidWorks) is a must. Prior experience with machine operation or work order flow is a plus.

Position Details
  • Department: Industrial Engineering
  • Pay Range: $26.00 - $28.00 per hour

Note: This job description is general, and management may assign other duties. Blodgett is a subsidiary of the Middleby Corporation.
Salary Description
$26.00 - $28.00

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