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Production Support Jobs in Allen, TX (NOW HIRING)

Hexaware Technologies, Inc

Production Support

Plano, TX · On-site

$17 - $23/hr

Production Support Location: Plano, TX 75024 (Onsite) Hiring: Fulltime with Hexaware Technologies Mandatory skills: Production support: MDM, Informatica * Troubleshoot complex application and ...

Sonsoft Inc

Production Support

Plano, TX · On-site

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years ...

eTeam

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Job Summary : eTeam is seeking a Production Support Engineer to provide technical support and ensure the stability, availability, and performance of production applications. The role involves ...

Saransh Inc

Java Production Support

Plano, TX · On-site

Job Title: Java Production Support Work Location: Plano, TX Duration: Longterm Seeking a Java Production Support with advanced proficiency in Springboot, API integration, and microservices. The ...

Spark Tek Inc

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Spark Tek Inc is seeking a Production Support Engineer to monitor production servers and manage incidents from end-users. The role involves writing scripts and queries for databases, debugging ...

Sarian, Inc.

L3 Production support

Plano, TX · On-site

L3 Production support with application monitoring tool knowledge * L3 Production Services Lead able to work independently and drive resolution of complex issues. * Strong analytical skills required ...

Nastech Global

Production Support Engineer

Plano, TX · On-site

$40.25 - $52.50/hr

Production Support Engineer Location: Plano, TX(Onsite) Duration: Fulltime Must Have Technical/Functional Skills * You'll support Salesforce-based platforms and customer-facing integrations Key ...

Sonsoft Inc

Production Support Lead

Plano, TX · On-site

$18 - $24.75/hr

Need very very good experience in Production Support Lead. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of ...

Sonsoft Inc

Production Support Lead

Plano, TX · On-site

$18 - $24.75/hr

At-least 4 years of experience in Production Support Lead. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of ...

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All JobsProduction Support JobsProduction Support Jobs in Allen, TX

Production Support information

See Allen, TX salary details

$10

$32

$62

How much do production support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for production support in Allen, TX is $32.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $50.10 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.

What are the most commonly searched types of Production Support jobs in Allen, TX?

The most popular types of Production Support jobs in Allen, TX are:

What job categories do people searching Production Support jobs in Allen, TX look for?

The top searched job categories for Production Support jobs in Allen, TX are:

What cities near Allen, TX are hiring for Production Support jobs?

Cities near Allen, TX with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Allen, TX as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 86% In-person, 5% Hybrid, and 9% Remote job distribution, with an average salary of $67,649 per year, or $32.5 per hour.

Production Support

Hexaware Technologies, Inc

Plano, TX • On-site

$17 - $23/hr

Other

Re-posted 7 days ago

Job description

Position: Production Support

Location: Plano, TX 75024 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Mandatory skills: Production support: MDM, Informatica

Job Description:

  • Troubleshoot complex application and environmental issues
  • Good to have skills: Data Platforms - MDM, Informatica background
  • Monitor Alerts, batch jobs, data loads, and integrations
  • Maintain automation, standard operating procedures, and changing logs
  • Coordinate with infrastructure, network, and development teams to resolve incidents
  • Assist with the configuration and operational deployment
  • Development of solutions to connect customer systems and extract and transform data
  • Validate and test configurations against business requirements
  • Effectively investigate issues/incidents and communicate findings in a root cause analysis
  • Support and document scheduled production processes

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