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Production Support Jobs in Allen, TX (NOW HIRING)

Hexaware Technologies, Inc

Production Support

Plano, TX · On-site

$17 - $23/hr

Production Support Location: Plano, TX 75024 (Onsite) Hiring: Fulltime with Hexaware Technologies Mandatory skills: Production support: MDM, Informatica * Troubleshoot complex application and ...

CitiusTech

Production Support

Dallas, TX · On-site

Production Support Linux/Unix administration & Shell scripting Java& EDI SQL querying and database troubleshooting Azure Cloud exposure with Docker & Kubernetes ServiceNow (Incident, Problem & Change ...

Sonsoft Inc

Production Support

Plano, TX

Production Support : Web Methods, SQL/Oracle, Udeploy, Web services. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years ...

eTeam

Production Support Engineer

Dallas, TX · On-site

$41.50 - $54.25/hr

Job Summary : eTeam is seeking a Production Support Engineer to provide technical support and ensure the stability, availability, and performance of production applications. The role involves ...

Saransh Inc

Java Production Support

Plano, TX · On-site

Job Title: Java Production Support Work Location: Plano, TX Duration: Longterm Seeking a Java Production Support with advanced proficiency in Springboot, API integration, and microservices. The ...

Sarian, Inc.

L3 Production support

Plano, TX · On-site

L3 Production support with application monitoring tool knowledge * L3 Production Services Lead able to work independently and drive resolution of complex issues. * Strong analytical skills required ...

Randstad Digital

Production Support Analyst

Plano, TX · On-site

$54.62 - $64.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

We are seeking a highly motivated and technically skilled Production Support Analyst to join our Contact Center Technology team. This role is focused on supporting and maintaining our Genesys CTI ...

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CitiusTech

Production Support Analyst

Dallas, TX · On-site

* 5 years of strong production support (L1/L2) experience. * Working Knowledge in Java, Unix, Azure (Kubernetes and Dockers) & SQL. * Take ownership of user problems and be proactive when dealing ...

Nastech Global

Production Support Engineer

Plano, TX · On-site

$40.25 - $52.50/hr

Production Support Engineer Location: Plano, TX(Onsite) Duration: Fulltime Must Have Technical/Functional Skills * You'll support Salesforce-based platforms and customer-facing integrations Key ...

JLL

Analyst, Production Support

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This individual will be a key contributor on our sales support team and have the opportunity to be involved in every stage of a transaction, including underwriting, market research, property tours ...

Wipro Limited

Java Production Support

Plano, TX · On-site

$60K - $135K/yr

  • Medical

  • Dental

  • PTO

Java Production Support City: Plano State/Province: Texas Posting Start Date: 7/8/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused ...

Sonsoft Inc

Production Support Lead

Plano, TX

$18 - $24.75/hr

Need very very good experience in Production Support Lead. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of ...

Sonsoft Inc

Production Support Lead

Plano, TX · On-site

$18 - $24.75/hr

At-least 4 years of experience in Production Support Lead. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of ...

Randstad Digital

Sr Production Support Specialist

Plano, TX · On-site

$54.62 - $64.62/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Required Skills: 1. 10+ years of Production Support experience. 2. Strong SQL Knowledge. 3. Strong UNIX / LINUX knowledge. 4.Knowledge of Software Development Life Cycle. 5.Working knowledge of ITIL ...

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All JobsProduction Support JobsProduction Support Jobs in Allen, TX

Production Support information

See Allen, TX salary details

$10

$32

$62

How much do production support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for production support in Allen, TX is $32.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $50.10 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, troubleshooting issues quickly, and ensuring minimal downtime. The job requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.

What are the most commonly searched types of Production Support jobs in Allen, TX?

The most popular types of Production Support jobs in Allen, TX are:

What are popular job titles related to Production Support jobs in Allen, TX?

For Production Support jobs in Allen, TX, the most frequently searched job titles are:

What cities near Allen, TX are hiring for Production Support jobs?

Cities near Allen, TX with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,649 per year, or $32.5 per hour.

Production Support

Hexaware Technologies, Inc

Plano, TX • On-site

$17 - $23/hr

Other

Posted 17 days ago

Job description

Position: Production Support

Location: Plano, TX 75024 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Mandatory skills: Production support: MDM, Informatica

Job Description:

  • Troubleshoot complex application and environmental issues
  • Good to have skills: Data Platforms - MDM, Informatica background
  • Monitor Alerts, batch jobs, data loads, and integrations
  • Maintain automation, standard operating procedures, and changing logs
  • Coordinate with infrastructure, network, and development teams to resolve incidents
  • Assist with the configuration and operational deployment
  • Development of solutions to connect customer systems and extract and transform data
  • Validate and test configurations against business requirements
  • Effectively investigate issues/incidents and communicate findings in a root cause analysis
  • Support and document scheduled production processes

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