ZipRecruiter

Log In

1

Production Support Jobs in Allen, TX (NOW HIRING)

3B Staffing LLC

Hadoop production support

Murphy, TX · On-site

Be passionate about production support and have a sense of urgency * Customize alerts and scripting for support needs Requirements: * 7+ years of experience * Knowledge of Hadoop support - this group ...

3B Staffing LLC

Hadoop Production Support

Murphy, TX · On-site

Be passionate about production support and have a sense of urgency * Customize alerts and scripting for support needs Requirements: * 7+ years of experience * Knowledge of Hadoop support - this group ...

3B Staffing LLC

Hadoop production support

Murphy, TX · On-site

Be passionate about production support and have a sense of urgency * Customize alerts and scripting for support needs Requirements: * 7+ years of experience * Knowledge of Hadoop support - this group ...

3B Staffing LLC

Hadoop Production Support

Murphy, TX · On-site

Be passionate about production support and have a sense of urgency * Customize alerts and scripting for support needs Requirements: * 7+ years of experience * Knowledge of Hadoop support - this group ...

HQ Snelling Lewisville

Be Seen First

Production Support Heavy Lifting

Dallas, TX · On-site

$18/hr

Production Support needed in Dallas! (Duncanville Rd/Loop 12) Part-time (40 hours not guaranteed) Heavy Lifter Must be able to pass Background Check, Drug Test and E-Verify Must be fluent in English ...

CGI Inc.

L2 Production Support Specialist with AWS

Dallas, TX · On-site

$17.50 - $23.75/hr

L2 Production Support Specialist with AWS Category: Service Desk / End User Services Main location: United States, Texas, Dallas Position ID:J0826-0502 Employment Type: Full Time Position Description:

previous pagenext page

Showing results 21-40

All JobsProduction Support JobsProduction Support Jobs in Allen, TX

Production Support information

See Allen, TX salary details

$10

$32

$62

How much do production support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for production support in Allen, TX is $32.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $50.10 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.

What are the most commonly searched types of Production Support jobs in Allen, TX?

The most popular types of Production Support jobs in Allen, TX are:

What job categories do people searching Production Support jobs in Allen, TX look for?

The top searched job categories for Production Support jobs in Allen, TX are:

What cities near Allen, TX are hiring for Production Support jobs?

Cities near Allen, TX with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Allen, TX as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 86% In-person, 5% Hybrid, and 9% Remote job distribution, with an average salary of $67,649 per year, or $32.5 per hour.

Hadoop production support

3B Staffing LLC

Murphy, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Responsibilities:

  • Be passionate about production support and have a sense of urgency
  • Customize alerts and scripting for support needs

Requirements:

  • 7+ years of experience
  • Knowledge of Hadoop support - this group owns the entire suite of Hadoop
  • Security experience
  • SQL, Linux, and Cloudera Experience
  • Know how to automate and create Python scripts

Apply