1

Production Support Jobs (NOW HIRING)

As the Production Support Manager within IL Technology Operations at New York Life Insurance Company, you will lead a small, high-impact team responsible for keeping production systems healthy ...

Production Support Engineer

Phoenix, AZ · On-site

$51.75 - $67.50/hr

Production Support Engineer Location: Phoenix, Arizona Organization: TSMC AZ About TSMC TSMC is the world's leading semiconductor foundry, pioneering advanced chip manufacturing technologies that ...

Production support Engineer

Hopkins, MN · On-site

$42.75 - $55.75/hr

We are looking for an L2 Production Support Engineer to join our team in Hopkins, MN , and candidates must be able to work 3 or more days per week onsite .The ideal candidate will be responsible for ...

Java App Production Support Location: San Jose, CA Contract : 6 Months Skills Required: PL/SQL Dev with Java in Production support. Diagnose, troubleshoot, and identify solutions. SQL Query tuning ...

Own end-to-end production support for ATM platforms , networks, middleware, and integrations * Ensure 24x7 availability of ATM services including: * Transaction processing * Switching systems * Cash ...

Production Support Engineer

Birmingham, AL · On-site

$39.25 - $51.25/hr

The Production Support Engineer is the first line of defense -- monitoring the platform, triaging incoming issues, and working quickly to restore service. This is an engineering role, not a help desk ...

New

Production Support Specialist

Rensselaer, NY · On-site

$17.50 - $23.75/hr

We are now hiring a fulltime Production Support Specialist in Rensselaer, NY. This is an on-site opportunity with competitive wages, excellent benefit package, paid time off benefits and more.

Mthreerecruitingportal is a major investment bank seeking a Production Support Analyst to join their Front Office team. The role involves providing 1st and 2nd line support for Equity Fund ...

next page

Showing results 1-20

Production Support information

See salary details

$10

$34

$66

How much do production support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for production support in the United States is $34.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $53.85 per hour, depending on experience, location, and employer.

What are production support roles?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are some common challenges faced in a Production Support role, and how can they be effectively managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What are the key skills and qualifications needed to thrive as a Production Support specialist, and why are they important?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, resolving issues quickly, and minimizing downtime. It requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is a production coordinator an entry level role?

A production coordinator is typically an entry-level to mid-level role in production support, often requiring some prior experience or related skills such as organization, communication, and familiarity with production processes. While some companies may hire entry-level candidates, many prefer candidates with relevant internships or related work experience to handle coordination tasks effectively.

What is the role of production support?

Production support involves monitoring, maintaining, and troubleshooting live systems and applications to ensure their stability and performance. Support staff respond to incidents, resolve issues quickly, and implement updates or fixes, often using tools like monitoring software and ticketing systems. The role requires strong problem-solving skills and knowledge of the specific technology environment.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.
More about Production Support jobs
What cities are hiring for Production Support jobs? Cities with the most Production Support job openings:
What are the most commonly searched types of Production Support jobs? The most popular types of Production Support jobs are:
Who are the top companies hiring for Production Support jobs? The top employers for Production Support jobs are:
What states have the most Production Support jobs? States with the most job openings for Production Support jobs include:
Production Support Engineer

Production Support Engineer

Productive Resources

Waukesha, WI

$39.50 - $58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Production Support Design Engineer

Waukesha, WI – Full Time

 

Productive Resources (www.productiveresources.com) is seeking a candidate to be part of our engineering team at our customer's facility in Waukesha, WI. As a member of our team, the selected candidate will support new engine programs with a focus on design, CAD model & drawing creation to get the first prototype engine built for testing.

This is a full-time position that is indefinite in duration with the opportunity of professional growth, and additional opportunities within our organization.

Duties:

  • Support new engine development programs from concept through prototype build, ensuring designs meet performance, cost, and manufacturability targets.
  • Create, modify, and maintain 3D CAD models and detailed engineering drawings using Creo.
  • Develop and release components and assemblies within Windchill PLM, ensuring proper documentation and revision control.
  • Collaborate cross-functionally with manufacturing, test, and supply chain teams to support prototype engine builds and resolve design-related issues.
  • Apply GD&T principles to ensure proper fit, function, and interchangeability of engine components.
  • Participate in design reviews and incorporate feedback to improve product quality and reliability.
  • Troubleshoot and resolve design issues discovered during prototype assembly and testing phases.
  • Support engineering change processes, including creating and implementing Engineering Change Notices (ECNs).
  • Ensure designs comply with applicable standards, specifications, and customer requirements.
  • Assist in root cause analysis and continuous improvement efforts related to design and production challenges.
  • Maintain clear and effective communication with internal teams and stakeholders to ensure project alignment and timely delivery.

Requirements:

  • Bachelors degree in engineering OR 5+ years on engines for industrial applications.
  • PTC’s Creo CAD.
  • Windchill PLM.
  • Good GD&T (Geometric Dimensioning and Tolerancing).
  • Good communication.
  • Good Team player.

Preferred:

  • Engine experience that operates on natural gas, biogas, landfill gas, or special gases like syngas, for industrial applications.

As a condition of employment consideration, Productive Resources conducts pre-employment screening, including a background check and drug test. In addition, an employment candidate is required to provide proof of identity and legal authority to work in the United States.


Why work for Productive Resources? 


Productive Resources is a full-service engineering firm with over two decades of experience serving leading global clients. Our expertise is project-based product development and manufacturing engineering support. Our primary focus industries are off highway equipment including agricultural, construction, defense, mining, recreational, industrial, and specialty machines.


We lead with our reputation for quality, teamwork, and innovative solutions. We invest in our people, providing resources and opportunities for ongoing development. Our workplace fosters innovation, prioritizes the well-being of our team, and encourages creativity. Our diverse experience and client base will challenge your technical skills and provide greater opportunities for growth.


We Offer Competitive Benefits:

  • Group Health, Dental and Vision Insurance
  • Company Paid Life Insurance
  • Voluntary Life, AD&D, and Disability Insurance available
  • Voluntary Critical Illness and Accident Insurance available
  • Long-Term Disability
  • Short-term Disability
  • Retirement Savings Account (Traditional 401k & Roth 401k)
  • Flexible Spending Plans for Medical Expenses and Dependent Care
  • Health Savings Account (HSA) Programs available
  • Health Care Flexible Spending Account (FSA) Plan
  • Paid Time Off (PTO)
  • Health Care Support Program complimentary health advocacy program provides 24/7 assistance.
  • Adoption Assistance Program
  • Employee Assistance Program (EAP)
  • Caregiver Support Programs
  • Financial Wellbeing Support
  • Commuter Benefits Program
  • Training and Development


Equal Opportunity and Veteran Friendly