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Production Support Jobs in Virginia (NOW HIRING)

DANE LLC

Production Support Analyst

Arlington, VA · On-site

$85K - $95K/yr

We are seeking a Production Support Analyst to join the Operations team. This is a high-visibility role with significant upward mobility potential, supporting over 70 applications and 4 DOS missions

SAIC

Production Support Analyst

Arlington, VA · On-site

$80K - $120K/yr

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

SAIC

Production Support Analyst

Arlington, VA · On-site

$80K - $120K/yr

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

SAIC

Production Support Analyst

Arlington, VA

$80K - $120K/yr

We support over 70 applications and 4 DOS missions. This is a high-visibility role with a lot of ... Monitor the production applications, scheduled jobs, and incident management ticketing system ...

L3HHCM20

Production Support D (PSSD)

Norfolk, VA · On-site

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F) L3Harris Technologies, Inc is seeking Production Support in Norfolk, VA. Production support is ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

L3 Harris

Production Support D (PSSD)

Virginia Beach, VA · On-site

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F) L3Harris Technologies, Inc is seeking Production Support in Norfolk, VA. Production support is ...

L3 Harris

Production Support D (PSSD)

Carrollton, VA · On-site

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F) L3Harris Technologies, Inc is seeking Production Support in Norfolk, VA. Production support is ...

L3 Harris

Production Support D (PSSD)

Virginia Beach, VA · On-site

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F) L3Harris Technologies, Inc is seeking Production Support in Norfolk, VA. Production support is ...

L3 Harris

Production Support D (PSSD)

Virginia Beach, VA · On-site

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F) L3Harris Technologies, Inc is seeking Production Support in Norfolk, VA. Production support is ...

L3 Harris

Production Support D (PSSD)

Virginia Beach, VA · On-site

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F) L3Harris Technologies, Inc is seeking Production Support in Norfolk, VA. Production support is ...

L3 Harris

Production Support D (PSSD)

Norfolk, VA · On-site

$49K - $91K/yr

Production Support D Job Location: 3835 E Princess Anne, Norfolk VA 23502 Job Schedule: 5X8 (M-F) L3Harris Technologies, Inc is seeking Production Support in Norfolk, VA. Production support is ...

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All JobsProduction Support JobsProduction Support Jobs in Virginia

Production Support information

See Virginia salary details

$10

$34

$66

How much do production support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for production support in Virginia is $34.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $53.37 per hour, depending on experience, location, and employer.

What are production support roles?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are some common challenges faced in a Production Support role, and how can they be effectively managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What are the key skills and qualifications needed to thrive as a Production Support specialist, and why are they important?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, resolving issues quickly, and minimizing downtime. It requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is a production coordinator an entry level role?

A production coordinator is typically an entry-level to mid-level role in production support, often requiring some prior experience or related skills such as organization, communication, and familiarity with production processes. While some companies may hire entry-level candidates, many prefer candidates with relevant internships or related work experience to handle coordination tasks effectively.

What is the role of production support?

Production support involves monitoring, maintaining, and troubleshooting live systems and applications to ensure their stability and performance. Support staff respond to incidents, resolve issues quickly, and implement updates or fixes, often using tools like monitoring software and ticketing systems. The role requires strong problem-solving skills and knowledge of the specific technology environment.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.
What are the most commonly searched types of Production Support jobs in Virginia? The most popular types of Production Support jobs in Virginia are:
What are popular job titles related to Production Support jobs in Virginia? For Production Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Production Support jobs in Virginia look for? The top searched job categories for Production Support jobs in Virginia are:
What cities in Virginia are hiring for Production Support jobs? Cities in Virginia with the most Production Support job openings:
Production Support jobs near you
Production Support Analyst

Production Support Analyst

DANE LLC

Arlington, VA • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Benefits:
  • HSA & FSA Plans
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance
  • Wellness resources


Description

At DANE, we put talented people on programs that matter. From day one, you’ll have competitive benefits, aggressive PTO, and the opportunity to do meaningful work on some of the most mission-critical systems in the federal government.
We are seeking a Production Support Analyst to join the Operations team. This is a high-visibility role with significant upward mobility potential, supporting over 70 applications and 4 DOS missions. This position focuses on diagnosing and resolving advanced application and data issues escalated from Tier I and Tier II teams, collaborating closely with development and other IT groups across a complex, multi-stack production environment built on .NET, Java, and Oracle platforms. The environment is evolving toward greater use of automation and data-driven tools, and the ideal candidate brings curiosity and a willingness to grow alongside it.
Details:
Location: Hybrid - Onsite, Arlington, VA,1 - 2 days/week and as needed
Job Type: Full Time
Education: Bachelor’s degree in computer science or Equivalent
Experience: Minimum 4 years of relevant experience
Clearance: Must hold an Active DoD Secret Clearance or higher

Responsibilities

  • Monitor production applications, scheduled jobs, and the incident management ticketing system (ServiceNow)
  • Receive, analyze, and troubleshoot complex incidents and service requests escalated from Tier I and Tier II support teams
  • Investigate application and data-related issues, determine root causes, and either resolve issues or collaborate with development and other IT teams for resolution
  • Collaborate with development teams by providing detailed analysis, logs, and findings that assist with root cause identification and prioritization of fixes
  • Write and execute SQL queries to analyze tables, grants, functions, procedures, packages, and triggers using SQL and TOAD
  • Perform backend data modifications using SQL in accordance with change management and security procedures
  • Assist in the creation and maintenance of Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs) to improve issue resolution and reduce escalation volume
  • Support applications built on .NET, Java, and Oracle database platforms
  • Work within enterprise tools, including ServiceNow, CLM, jQuery, and SharePoint
  • Support operational reporting and analysis efforts, including basic Power BI dashboards
  • Utilize beginner-level scripting or automation (Python or C#) to assist with diagnostics, data handling, or operational efficiencies as appropriate

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Active DoD Secret Clearance or higher required
  • Minimum 4+ years of experience in a Tier III Application Support or Production Support Analyst role
  • Strong problem-solving skills with the ability to break down complex technical and process-related issues to identify root causes
  • Experience supporting applications developed on .NET, Java, and Oracle database platforms
  • Strong SQL scripting experience, including writing queries and performing backend data modifications using SQL and TOAD
  • Experience with enterprise support tools, including ServiceNow, CLM, jQuery, and SharePoint
  • Excellent verbal and written communication skills with the ability to explain technical issues clearly to non-technical users and collaborate effectively with development and IT teams

Preferred Qualifications

  • Beginner-level experience with Python scripting for basic automation, diagnostics, or data processing
  • Familiarity with C# applications for troubleshooting or support purposes
  • Experience building or supporting Power BI dashboards or reports
  • Demonstrated interest in learning and supporting automation and AI-assisted operational workflows as the environment evolves


DANE LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Flexible work from home options available.