ZipRecruiter

Log In

1

Production Support Jobs in Virginia (NOW HIRING)

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

Tiger Analytics Inc.

Production Support Engineer

Arlington, VA · On-site

$48.25 - $63/hr

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple ...

next page

Showing results 1-20

All JobsProduction Support JobsProduction Support Jobs in Virginia

Production Support information

See Virginia salary details

$10

$34

$66

How much do production support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for production support in Virginia is $34.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $53.37 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.

What are the most commonly searched types of Production Support jobs in Virginia?

The most popular types of Production Support jobs in Virginia are:

What are popular job titles related to Production Support jobs in Virginia?

For Production Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Production Support jobs in Virginia look for?

The top searched job categories for Production Support jobs in Virginia are:

What cities in Virginia are hiring for Production Support jobs?

Cities in Virginia with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Virginia as of August 2026, with employment types broken down into 56% Full Time, and 44% Temporary. Highlights an 100% In-person job distribution, with an average salary of $72,104 per year, or $34.7 per hour.

Production Support Engineer

Tiger Analytics Inc.

Arlington, VA • On-site

$48.25 - $63/hr

Full-time

Re-posted yesterday

Job description

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

Requirements


  • Basic troubleshooting using one or more of the technologies like SQL, PL/SQL, DWH, ETL and Cloud Technologies and tools.
  • Good Analytical, Problem-solving, Interpersonal and communication skills.
  • Good Awareness of ITIL process.
  • Good understanding of Operational best practices.
  • Good understanding of any of the Job schedulers and Monitoring tools.
  • Flexible to work in shifts based on client needs.
  • Ability to work independently and work in a team in a collaborative fashion.
  • Detail oriented and ability to multi-task.
  • Understanding of any one of the scripting tools for basic automations – Perl/Python/UNIX Shell.
  • Knowledge of DWH processes, data flow documents, Monitoring of batch processes, and troubleshooting skills.
  • Understanding of the Azure ecosystem or any cloud would be an added advantage.

    • Benefits

    This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.