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Production Support Jobs in Virginia (NOW HIRING)

NASSCO

Program/Production Support Specialist

Suffolk, VA · On-site

$26.92/hr

We are looking for a Program/Production Support Specialist. The hours are 6:30 am - 3:30 pm w/1hour lunch Pay Scale: $20. 19 - $26.92 Shift : ALL Security Clearance : No Clearance SUMMARY Performs ...

New

M.C. Dean, Inc

VA · On-site

$21 - $23/hr

The Lean Production Support is a hands-on role critical to the success of the LEAN Marketplace. This position ensures that materials and supplies are delivered to the right place at the right time to ...

Modular Mission Critical

VA

$14.75 - $18.75/hr

Responsibilities The Lean Production Support is a hands-on role critical to the success of the LEAN Marketplace. This position ensures that materials and supplies are delivered to the right place at ...

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Production Support information

See Virginia salary details

$10

$34

$66

How much do production support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for production support in Virginia is $34.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $53.37 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, troubleshooting issues quickly, and ensuring minimal downtime. The job requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.
What are the most commonly searched types of Production Support jobs in Virginia? The most popular types of Production Support jobs in Virginia are:
What are popular job titles related to Production Support jobs in Virginia? For Production Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Production Support jobs in Virginia look for? The top searched job categories for Production Support jobs in Virginia are:
What cities in Virginia are hiring for Production Support jobs? Cities in Virginia with the most Production Support job openings:
Production Support jobs near you
Infographic showing various Production Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $72,104 per year, or $34.7 per hour.

Program/Production Support Specialist

NASSCO

Suffolk, VA • On-site

$26.92/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

General Dynamics NASSCO is a proud member of the General Dynamics Marine Systems business unit. In addition to ship construction, our capabilities include advanced ship repair, conversion, and maintenance for both commercial and national defense assets. We encourage you to learn more about our open positions and how you can become part of the important and exciting work we do here at NASSCO. Come join our team!
We currently have an exciting opportunity in our Programs department. This position specifically is located in Norfolk, Virginia. We are looking for a Program/Production Support Specialist. The hours are 6:30 am - 3:30 pm w/1hour lunch
Pay Scale:
$20. 19 - $26.92
Shift : ALL
Security Clearance: No Clearance
SUMMARY
Performs specific Programs/Production support duties in accordance with established procedures, instructions, and work routines. Performs data input, extraction, analysis, and development in support of Waterfront Operations departmental functions. Ability to take on and track multiple contracts.
ESSENTIAL FUNCTIONS AND DUTIES
  • Regular, reliable onsite attendance is an essential function of this job
  • Responsible for office organization for teams assigned
  • Provides support in the development, implementation, and marketing of program/project function.
  • Serves as a principal liaison between Programs, other departments, and/or external constituencies on day-to-day operational and administrative issues; facilitates training, meetings, special projects, and problem resolution.
  • Reviews, verifies for accuracy , and submits condition reports to the government
  • Aware of requirements per standardizations provided per the Government and submit reports in correlation
  • Maintains, verifies accuracy, and updates all required report logs
  • Provides support in development of schedules and charts
  • Assists with condition report writing as appropriate to the objectives and per contract
  • Perform specialized activities per contract requirements
  • Able to supervise tasks and train others
  • Requires professionalism daily with face-to-face interaction with Government, contractors, and employees
  • Requires maintenance of specialized or sensitive information records keeping, database management, spreadsheets, etc.
  • Requires coordination and records keeping for issuing vehicle passes, badges, property control forms, camera and laptop passes
  • Requires knowledge of resources and processes for specific industrial policies and directives
  • Requires a high level of quality control of information and prodigious follow through
  • Able to obtain a CAC and/or DBIDS badge
  • Performs miscellaneous job-related duties as assigned.
  • Able to arrange logistics for, participate in, set-up and tear down department meetings and conferences including travel requisitions
  • Observe and support NASSCO-Norfolk Quality, Environmental, Health and Safety policies
  • Operate business machines such as calculators, copiers and fax machines

SKILLS AND QUALIFICATIONS
  • A/BS in Business Administration or related academic field of study or
  • AA/AS plus 1 year of related experience or 3 years directly related experience
  • Strong analytical and organizational skills
  • High level of proficiency with Microsoft Office, with emphasis on Excel
  • Experience in making professional presentations
  • Must be self-motivated, proactive, able to self-manage, and have strong interpersonal skills
  • Good oral and written communication skills
  • Successfully demonstrated knowledge of NASSCO's policies and procedures
  • Ability to obtain Certified Associate in Project Management (CAPM) within 6 months

PHYSICAL REQUIREMENTS
  • Must be able to climb vertical ladders and scaffolding, and work at heights. Must be physically able to commute to various areas of shipyard.
  • While performing the duties of this job, the employee is occasionally exposed to dust, welding/burning fumes, and smoke. The noise level is usually moderate to extremely noisy, which may include sirens, horns, chipping, and hammering.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

ACCOUNTABILITY
  • Accountable to Program Analyst supervisor and deck plate designated Ship Manager; Results are related to the quality and timeliness of achieving project goals and ability to develop, implement, and/or adhere to processes that maximize productivity and throughput of information and resources.

General Dynamics NASSCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other basis protected by local, state, or federal law.
To learn more about applicant rights under federal law, click here:
"Know Your Rights: Workplace Discrimination is Illegal" Poster | U.S. Equal Employment Opportunity Commission
Know Your Rights: Workplace Discrimination is Illegal
If you have a disability that impacts your ability to complete the job application process and would like to request an accommodation, please contact our Human Resources Department.
Call (757) 543-6801. This contact information is for accommodation requests only, not to inquire about the status of applications. NASSCO is an Equal Opportunity / Individuals with Disabilities / Protected Veterans Employer

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