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Production Support Jobs in Atlanta, GA (NOW HIRING)

Frazier & Deeter

Production Support Engineer

Atlanta, GA · On-site

$40.50 - $52.75/hr

Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a dedicated and detail-oriented Production Support Analyst ...

Frazier & Deeter

Production Support Engineer

Atlanta, GA · Hybrid

$40.50 - $52.75/hr

Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm ...

IDR, Inc.

Production Support Technical Lead

Milton, GA · On-site

IDR is seeking a Production Support Technical Lead to join one of our top clients in Alpharetta, GA . This role is pivotal in managing enterprise-level application and production support, ensuring ...

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AT&T

Lead Application & Production Support

Alpharetta, GA · On-site

$116K - $175K/yr

Create requirements for automation across all steps in the production support process. Education/Experience: Bachelor's degree (BS/BA) desired in Computer Science. 5+ years of related experience.

JLL

Senior Analyst, Production Support

Atlanta, GA · On-site

$84K - $112K/yr

Senior Analyst, Production Support * What this job involves: Join JLL's premier Investment Sales Advisory team as a Senior Analyst, whereyou'llbe at the forefront of commercial real estate investment ...

JLL

Senior Analyst, Production Support

Atlanta, GA

$84K - $112K/yr

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits ...

Sonoma Consulting Inc.

Production Specialist

Alpharetta, GA · On-site

$16 - $22/hr

Production Specialist Location: Alpharetta, GA Duration: Fulltime Permanent (Direct Hire) Average ... Shift work - on call prepared to receive (SAlesForce - CRM) tickets from NOC or Support ...

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All JobsProduction Support JobsProduction Support Jobs in Atlanta, GA

Production Support information

See Atlanta, GA salary details

$10

$33

$64

How much do production support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for production support in Atlanta, GA is $33.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $51.78 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, troubleshooting issues quickly, and ensuring minimal downtime. The job requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.

What are the most commonly searched types of Production Support jobs in Atlanta, GA?

The most popular types of Production Support jobs in Atlanta, GA are:

What are popular job titles related to Production Support jobs in Atlanta, GA?

For Production Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Production Support jobs in Atlanta, GA look for?

The top searched job categories for Production Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Production Support jobs?

Cities near Atlanta, GA with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,938 per year, or $33.6 per hour.

Production Support Engineer

Frazier & Deeter

Atlanta, GA • On-site

$40.50 - $52.75/hr

Full-time

Posted 11 days ago

Job description

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several offices across the U.S., UK, and India, there is a spot for you!
We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people.
At Frazier & Deeter, we're committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.
Job Summary:
Frazier & Deeter is looking for a Production Support Engineer who is passionate about technology, user support, and continuous improvement. In this role, you will help maintain and support the firm's growing portfolio of applications, automations, integrations, and AI-enabled solutions while delivering exceptional service to internal stakeholders. This is an excellent opportunity for a technology professional seeking hands-on experience in a fast-paced environment where innovation and collaboration are valued.
Duties & Responsibilities:
  • Provide day-to-day support for internally built tools, automations, integrations, and AI-enabled capabilities under the guidance of the Senior Production Support Engineer.
  • Monitor production processes, review basic logs, document incidents, and assist with initial triage and escalation.
  • Support newly acquired teams during post-cutover stabilization by helping resolve common issues quickly and documenting recurring pain points.
  • Maintain support documentation, runbooks, known-issue lists, and user-facing troubleshooting materials.
  • Coordinate with business analysts to capture feedback and route enhancement requests appropriately.
  • Assist with proactive monitoring and validation of integrations, automations, and data workflows.
  • Help reduce development-team interruptions by absorbing operational support tasks that fall outside the service desk skill set.

Education & Experience:
  • Junior to mid-level engineer with a solid technical foundation and interest in application support, integrations, and automation.
  • 3+ years of relevant experience in application support, production support, integrations, or a related technical role
  • Bachelor's degree in a related field preferred; relevant experience may be considered in lieu of a degree.
  • Ability to troubleshoot issues methodically and escalate with clear documentation.
  • Basic understanding of APIs, logs, data flows, business applications, or automation platforms preferred.
  • Strong customer-service mindset and ability to support users during periods of change.
  • Comfort working closely with development, business analysis, support, and project teams.
  • Interest in growing into more advanced production support, development, or integration responsibilities over time.

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