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Production Support Jobs in Atlanta, GA (NOW HIRING)

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Technical Lead (Application & Production Support)

Alpharetta, GA · On-site

$100K - $115K/yr

Lead daily production support operations for enterprise applications. * Monitor production environments and manage scheduled process automation activities. * Coordinate and lead response efforts ...

JLL

Senior Analyst, Production Support

Atlanta, GA · On-site

$84K - $112K/yr

Senior Analyst, Production Support * What this job involves: Join JLL's premier Investment Sales Advisory team as a Senior Analyst, whereyou'llbe at the forefront of commercial real estate investment ...

JLL

Senior Analyst, Production Support

Atlanta, GA · On-site

$84K - $112K/yr

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits ...

JLL

Senior Analyst, Production Support

Atlanta, GA · On-site

$84K - $112K/yr

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits ...

Sonoma Consulting Inc.

Production Specialist

Alpharetta, GA · On-site

$16 - $22/hr

Production Specialist Location: Alpharetta, GA Duration: Fulltime Permanent (Direct Hire) Average ... Shift work - on call prepared to receive (SAlesForce - CRM) tickets from NOC or Support ...

US Bank

Software Support Engineer

Atlanta, GA · On-site

This role is responsible for investigating and resolving complex production incidents escalated from the Tier 2 Application Support, performing deep technical analysis across application ...

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All JobsProduction Support JobsProduction Support Jobs in Atlanta, GA

Production Support information

See Atlanta, GA salary details

$10

$33

$64

How much do production support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for production support in Atlanta, GA is $33.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $51.78 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves resolving urgent issues, minimizing downtime, and maintaining system stability. It requires strong problem-solving skills, quick decision-making, and the ability to work under tight deadlines, which can contribute to stress levels. However, stress can vary depending on the organization, workload, and support tools used.

What does a production support associate do?

A production support associate is responsible for monitoring and maintaining the stability of production systems, troubleshooting issues, and resolving technical problems to ensure continuous operation. They often use tools like monitoring software and may work in shifts to provide 24/7 support, requiring strong problem-solving skills and technical knowledge of the systems they support.

What are the most commonly searched types of Production Support jobs in Atlanta, GA?

The most popular types of Production Support jobs in Atlanta, GA are:

What are popular job titles related to Production Support jobs in Atlanta, GA?

For Production Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Production Support jobs in Atlanta, GA look for?

The top searched job categories for Production Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Production Support jobs?

Cities near Atlanta, GA with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $69,939 per year, or $33.6 per hour.

Production Support Lead - Innovation_Delivery_Transformation

Deloitte

Atlanta, GA • On-site

$18 - $24.75/hr

Full-time

Posted 23 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

47th of 154 rated financial services

Job description

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