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Production Support Jobs in Raleigh, NC (NOW HIRING)

Code Repo

Production Support

Raleigh, NC · On-site

$17.25 - $23.25/hr

Production Support Location: Raleigh, NC Onsite/Hybrid Mode of Hire: Contract * Provide production support for Unix/Linux-based applications and database environments. * Monitor applications ...

Infojini Inc

Production Support Manager

Durham, NC

We are looking for Production Support Manager in Durham NC for 12 months Contract Job details mentioned below Title:Production Support Manager Location:Durham NC - 27701 Duration:12 months Contract ...

Capital Bank

Production Support Analyst

Cary, NC

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

SuCitta Stealth

Production Support Analyst

Cary, NC · On-site

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Capital Bank

Production Support Analyst

Cary, NC · On-site

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

JS Consulting

Prod Support

Raleigh, NC · On-site

Job Title- Production Support Project Location - Remote Duration- 9-12+ months contract Visa- USC/ H1B Start march 2 due to contracting process. need two references with their email and LinkedIn. (I ...

iBoost Talent

Production Coordinator

Durham, NC · On-site

$18 - $22/hr

Durham, NC Schedule: 1st, 2nd, and 3rd Shift Available Pay: $18-$22/hour Position Summary We are seeking a reliable and organized Production Coordinator to support daily operations within a fast ...

iBoost Talent

Production Coordinator

Raleigh, NC · On-site

$18 - $22/hr

Durham, NC Schedule: 1st, 2nd, and 3rd Shift Available Pay: $18-$22/hour Position Summary We are seeking a reliable and organized Production Coordinator to support daily operations within a fast ...

Almac Group

Product Support Specialist

Durham, NC · On-site

The Product Support Specialist will be responsible for providing critical front-end support to internal and external users of Almac software products. This role provides global support to guarantee ...

New

Almac Group

Product Support Specialist

Durham, NC · Hybrid

The Product Support Specialist will be responsible for providing critical front-end support to internal and external users of Almac software products. This role provides global support to guarantee ...

New

Lucid Software

Product Support Specialist

Raleigh, NC · On-site

As a Technical Product Support Specialist on the Customer Operations team, you will be on the front lines interacting with Lucid's customers. You will be expected to drive solutions with professional ...

Lucid Software

Product Support Specialist

Raleigh, NC · On-site

As a Technical Product Support Specialist on the Customer Operations team, you will be on the front lines interacting with Lucid's customers. You will be expected to drive solutions with professional ...

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All JobsProduction Support JobsProduction Support Jobs in Raleigh, NC

Production Support information

See Raleigh, NC salary details

$10

$33

$64

How much do production support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for production support in Raleigh, NC is $33.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $52.36 per hour, depending on experience, location, and employer.

What is a production support?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are common challenges in production support, and how can they be managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What skills and qualifications are needed for production support?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, troubleshooting issues quickly, and ensuring minimal downtime. The job requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.

What are the most commonly searched types of Production Support jobs in Raleigh, NC?

The most popular types of Production Support jobs in Raleigh, NC are:

What are popular job titles related to Production Support jobs in Raleigh, NC?

For Production Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Production Support jobs in Raleigh, NC look for?

The top searched job categories for Production Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Production Support jobs?

Cities near Raleigh, NC with the most Production Support job openings:

Production Support jobs near you
Infographic showing various Production Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,693 per year, or $34 per hour.

Production Support

Code Repo

Raleigh, NC • On-site

$17.25 - $23.25/hr

Other

Posted 4 days ago

Job description

Job Title: Production Support

Location: Raleigh, NC Onsite/Hybrid

Mode of Hire: Contract

Job Description:

  • Provide production support for Unix/Linux-based applications and database environments.
  • Monitor applications, troubleshoot incidents, and resolve production issues within SLAs.
  • Perform Unix shell scripting, log analysis, and system-level troubleshooting.
  • Support databases with SQL queries, data validation, performance monitoring, and issue resolution.
  • Coordinate with development and infrastructure teams for root-cause analysis and production deployments.

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