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Production Support Jobs in Raleigh, NC (NOW HIRING)

SuCitta Stealth

Production Support Analyst

Cary, NC · On-site

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

SuCitta Stealth

Production Support Analyst

Cary, NC · On-site

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Capital Bank

Production Support Analyst

Cary, NC

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Capital Bank

Production Support Analyst

Cary, NC · On-site

Production Support Analyst: Atticus About Us Atticus is a demand-driven manufacturer of Battle-Tested Chemistries; 100% American-Owned with a purpose to Enhance Daily Life and committed to long-term ...

Infojini Inc

Production Support Manager

Durham, NC · On-site

We are looking for Production Support Manager in Durham NC for 12 months Contract Job details mentioned below Title:Production Support Manager Location:Durham NC - 27701 Duration:12 months Contract ...

JS Consulting

Prod Support

Raleigh, NC · On-site

Job Title- Production Support Project Location - Remote Duration- 9-12+ months contract Visa- USC/ H1B Start march 2 due to contracting process. need two references with their email and LinkedIn. (I ...

iBoost Talent

Production Coordinator

Durham, NC

$18 - $22/hr

Durham, NC Schedule: 1st, 2nd, and 3rd Shift Available Pay: $18-$22/hour Position Summary We are seeking a reliable and organized Production Coordinator to support daily operations within a fast ...

iBoost Talent

Production Coordinator

Raleigh, NC · On-site

$18 - $22/hr

Durham, NC Schedule: 1st, 2nd, and 3rd Shift Available Pay: $18-$22/hour Position Summary We are seeking a reliable and organized Production Coordinator to support daily operations within a fast ...

Lucid Software

Product Support Specialist

Raleigh, NC · On-site

As a Technical Product Support Specialist on the Customer Operations team, you will be on the front lines interacting with Lucid's customers. You will be expected to drive solutions with professional ...

NIOX

Product Support Technician

Morrisville, NC

The Product Support Technician role is part of the Global Technical Operations team and have two main areas of responsibility: Technical Support and Technical Center duties. This role is based in our ...

NIOX

Product Support Technician

Morrisville, NC · On-site

The Product Support Technician role is part of the Global Technical Operations team and have two main areas of responsibility: Technical Support and Technical Center duties. This role is based in our ...

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All JobsProduction Support JobsProduction Support Jobs in Raleigh, NC

Production Support information

See Raleigh, NC salary details

$10

$33

$64

How much do production support jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for production support in Raleigh, NC is $33.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $52.36 per hour, depending on experience, location, and employer.

What are production support roles?

Production support roles are responsible for maintaining and troubleshooting software applications and systems that are already in use by end-users or clients. These professionals monitor applications for issues, respond to incidents or outages, and work to resolve technical problems quickly to minimize downtime. They often collaborate with development and operations teams to ensure smooth and reliable system performance, and may also be involved in deploying updates or patches. Their main goal is to keep business-critical systems running efficiently and to address user concerns in a timely manner.

What are some common challenges faced in a Production Support role, and how can they be effectively managed?

Production Support professionals often encounter challenges such as resolving urgent system outages, managing high-pressure incidents, and troubleshooting complex technical issues under tight deadlines. To effectively manage these challenges, strong communication skills are essential for coordinating with development and infrastructure teams, as well as for providing timely updates to stakeholders. Developing a robust understanding of the supported applications and maintaining clear documentation can also help in quickly diagnosing and resolving recurring issues. Continuous learning and adopting proactive monitoring tools further enhance problem resolution and minimize downtime.

What are the key skills and qualifications needed to thrive as a Production Support specialist, and why are they important?

To thrive as a Production Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a background in computer science or IT. Familiarity with monitoring tools, ticketing systems (such as Jira or ServiceNow), and knowledge of databases or scripting languages are typically required. Effective communication, attention to detail, and the ability to work under pressure are crucial soft skills for this role. These skills ensure rapid issue resolution, system stability, and efficient collaboration with technical teams to maintain seamless business operations.

Is production support a stressful job?

Production support is often considered a high-pressure role because it involves maintaining critical systems, resolving issues quickly, and minimizing downtime. It requires strong problem-solving skills, the ability to work under tight deadlines, and sometimes irregular or on-call hours, which can contribute to stress levels.

What is the difference between Production Support vs Application Support?

AspectProduction SupportApplication Support
Primary FocusMaintaining and resolving issues in live production environmentsSupporting and troubleshooting software applications, often in testing or pre-production stages
Work EnvironmentReal-time, live systems with high availability requirementsDevelopment, testing, and staging environments
Common CertificationsITIL, ServiceNow certificationsApplication-specific certifications (e.g., Oracle, SAP)
Employer UsageFinancial institutions, telecoms, large enterprisesSoftware vendors, IT consulting firms, enterprise IT teams

Production Support and Application Support roles often overlap but differ mainly in focus. Production Support handles live systems ensuring uptime and quick issue resolution, while Application Support deals with supporting software applications during development or testing phases. Both roles require technical skills and problem-solving abilities, but Production Support emphasizes real-time incident management in critical environments.

Is a production coordinator an entry level role?

A production coordinator is typically an entry-level to mid-level role in production support, often requiring some prior experience or related skills such as organization, communication, and familiarity with production processes. While some companies may hire entry-level candidates, many prefer candidates with relevant internships or related work experience to handle coordination tasks effectively.

What is the role of production support?

Production support involves monitoring, maintaining, and troubleshooting live systems and applications to ensure their stability and performance. Support staff respond to incidents, resolve issues quickly, and implement updates or fixes, often using tools like monitoring software and ticketing systems. The role requires strong problem-solving skills and knowledge of the specific technology environment.

What is a production support worker?

A production support worker is responsible for maintaining and troubleshooting manufacturing or IT production systems to ensure smooth operations. They often monitor equipment, resolve technical issues, and may use tools like diagnostic software, working in shifts to support continuous production. Strong problem-solving skills and technical knowledge are essential for this role.
What are the most commonly searched types of Production Support jobs in Raleigh, NC? The most popular types of Production Support jobs in Raleigh, NC are:
What are popular job titles related to Production Support jobs in Raleigh, NC? For Production Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Production Support jobs in Raleigh, NC look for? The top searched job categories for Production Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Production Support jobs? Cities near Raleigh, NC with the most Production Support job openings:
Production Support jobs near you
Infographic showing various Production Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $70,693 per year, or $34 per hour.
Production Support Specialist

Production Support Specialist

Palziv North America Inc

Louisburg, NC • On-site

$16 - $21.50/hr

Full-time

Posted 2 days ago

Job description

Position Summary

The Manufacturing Production Support Specialist provides technical and administrative support to Production Planning and manufacturing operations. This position supports part number builds, new product preparation, Bills of Materials (BOMs), production data, and inventory maintenance. The role works closely with Production, Planning, Warehouse, Quality, and other departments to ensure accurate information and efficient production processes.

Essential Duties and Responsibilities

  • Create, build, and maintain part numbers and related product information.
  • Prepare and set up new products for manufacturing.
  • Create, review, and maintain Bills of Materials (BOMs).
  • Maintain accurate production and product data within company systems.
  • Assist with inventory maintenance and research inventory discrepancies.
  • Support production scheduling, work orders, and production documentation.
  • Coordinate with Production, Warehouse, Quality, and other departments to support manufacturing priorities.
  • Identify data, inventory, and production issues and assist with process improvements.
  • Prepare reports, spreadsheets, and production tracking information.
  • Perform other related duties as assigned.

Qualifications

  • High school diploma or equivalent required; associate degree or related technical education preferred.
  • Two or more years of manufacturing, production support, planning, or inventory experience preferred.
  • Experience with part number creation, BOMs, and manufacturing product data preferred.
  • Scheduling software experience preferred (i.e. Planit, ProjectManager, SAP).
  • ERP software (i.e. Priority, Global Shop, SAP) or general ERP/MRP manufacturing systems experience preferred.
  • Six Sigma training or certification preferred.
  • Proficiency in Microsoft Excel and other Microsoft Office applications.
  • Proficiency in understanding and executing conversions for units of measure (metric, imperial, standard).
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent attention to detail and ability to manage multiple priorities.


Knowledge, Skills, and Abilities

  • Basic understanding of manufacturing processes and production workflows.
  • Ability to accurately maintain product, BOM, inventory, and production data.
  • Strong communication and cross-functional collaboration skills.
  • Ability to work independently in a fast-paced manufacturing environment.
  • Detail-oriented, dependable, and team-focused.