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Remote It Support Jobs (NOW HIRING)

WheelHouse IT

IT Support Technician - Remote

$18 - $20/hr

... IT support and customer service to businesses nationwide. We are seeking a motivated and customer ... Location Requirements This position is open to remote candidates residing in the United States ...

WheelHouse IT

$18 - $20/hr

... IT support and customer service to businesses nationwide. We are seeking a motivated and customer ... Location Requirements This position is open to remote candidates residing in the United States ...

WheelHouse IT

$18 - $20/hr

... IT support and customer service to businesses nationwide. We are seeking a motivated and customer ... Location Requirements This position is open to remote candidates residing in the United States ...

Thermal Works

IT Support Engineer

The IT Support Engineer needs to be agile, professional, trustworthy with confidential information ... Perform remote troubleshooting through diagnostic techniques and pertinent questions * Provide ...

Red River Technology

Corporate IT Support Technician

$22 - $30.25/hr

Position Summary The IT Support Technician provides frontline and escalated technical support to ... Respond to user-reported issues via phone, email, and remote support tools while following ...

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Webberville, TX · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Waxhaw, NC · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · On-site +1

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

Xantrion

IT Support Engineer (Remote - Fresno)

Fresno, CA · Remote

$60K - $65K/yr

Xantrion is hiring a fully remote IT Support Engineer. If you're looking to learn from a winning team that takes a people-first approach and receive outstanding benefits that support your family, we ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Crestview, FL · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Richwood, WV · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Nadia Care

IT Support Specialist

Boston, MA · Remote

We are seeking an IT Support Specialist to join our growing team. This role owns day-to-day ... You'll be the go-to person for end-user technical issues across a distributed, remote-first team ...

Robert Half

Help Desk Level I (Fully Remote)

Hartford, CT · Remote

$25 - $28/hr

Hartford, CT (Fully Remote) Duration: 3-Month Contract Hours: 40 Hours per Week Overview We are seeking a Help Desk Analyst I to join a remote IT support team. This role is ideal for someone with 1-3 ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Lawrenceville, GA · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Norman, OK · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

Tech Solutions LA Inc.

IT Support Technician L1

Lakewood, CA · Remote

$22.75 - $31.25/hr

This is a part-time, primarily remote position with occasional onsite field work at client ... Proven experience in IT support within a helpdesk or MSP environment * Working knowledge of Windows ...

theITSC

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Remote IT Support (WFH Tech Advisor)

Murdo, SD · Remote

$45K - $65K/yr

Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...

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Remote It Support information

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$14

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$37

How much do remote it support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.
More about Remote It Support jobs

What cities are hiring for Remote It Support jobs?

Cities with the most Remote It Support job openings:

What are the most commonly searched types of It Support jobs?

The most popular types of It Support jobs are:

What states have the most Remote It Support jobs?

States with the most job openings for Remote It Support jobs include:

What job categories do people searching Remote It Support jobs look for?

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Remote It Support jobs near you
Infographic showing various Remote It Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Technician - Remote

WheelHouse IT

Remote

$18 - $20/hr

Full-time

Posted 9 days ago

Job description

WheelHouse IT is a growing Managed Service Provider (MSP) dedicated to delivering exceptional IT support and customer service to businesses nationwide. We are seeking a motivated and customer-focused Tier 1 Support Technician to join our Service Desk team in a contract-to-hire capacity. Must be based in the US.
This is an excellent opportunity for someone with MSP experience who enjoys troubleshooting technical issues, supporting end users, and growing their IT career in a fast-paced environment.
Location Requirements
This position is open to remote candidates residing in the United States, excluding WA, CA, AK, NV, CO, and OR. Preference will be given to candidates located in Midwest states and Central Time Zone areas.
Compensation
  • $18-$20 per hour
  • Contract-to-hire opportunity
  • Potential for permanent employment based on performance and business needs
What You'll Do
As a Tier 1 Support Technician, you will serve as the first point of contact for our clients, providing technical support and delivering an exceptional customer experience. You will troubleshoot and resolve a variety of technical issues while working closely with senior technicians and engineers when escalation is required.
Responsibilities
  • Provide remote support for desktops, laptops, mobile devices, printers, and peripheral equipment
  • Troubleshoot Microsoft 365, Windows operating systems, Active Directory, and networking issues
  • Support LAN/WAN connectivity and network infrastructure
  • Document all work performed within the PSA system, ConnectWise experience desired.
  • Escalate complex issues appropriately while maintaining ownership of the client experience
  • Assist with client onboarding, deployments, and technical projects as needed
  • Support cloud-hosted and customer-managed environments
  • Deliver professional, responsive, and customer-focused service
Required Qualifications
  • Minimum 1 year of Managed Service Provider (MSP) experience required
  • Minimum 1 year of technical support experience
  • Experience supporting:
    • Microsoft 365
    • Windows desktop operating systems
    • Active Directory
    • Network connectivity and troubleshooting
  • Strong customer service and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong troubleshooting and problem-solving abilities
  • Reliable internet connection and dedicated workspace for remote work
Preferred Qualifications
  • CompTIA A+, Network+, or equivalent technical training
  • Experience with ConnectWise Manage or similar PSA platforms
  • Experience with ConnectWise Automate, LabTech, or similar RMM tools
  • Familiarity with:
    • Server hardware
    • RAID configurations
    • iLO/DRAC management
    • Backup and disaster recovery solutions
    • Bare metal restores
    • SSL certificates, domain registrars, and web hosting providers
Why WheelHouse IT?
At WheelHouse IT, you'll join a collaborative team that values growth, accountability, continuous learning, and exceptional client service. You'll gain exposure to a wide variety of technologies and environments while building a strong foundation for your IT career.
If you're looking for an opportunity to grow within a supportive MSP environment and turn a contract role into a long-term career, we'd love to hear from you.
Apply today and become part of the WheelHouse IT team.

Apply