ZipRecruiter

Log In

2

Itil Remote Jobs (NOW HIRING)

GDIT

ITIL Automation / Orchestration Engineer

WV · Remote

$144K - $195K/yr

Yes GDIT is seeking an ITIL Automation / Orchestration Engineer to streamline and modernize service ... Location & Travel Remote Travel Expected=25% The likely salary range for this position is $144,500 ...

SmartIPlace

Scrum Master[Remote]

Dallas, TX · Remote

$52.75 - $70.25/hr

Scrum Master _____ Job Title: Delivery Manager IV Workplace: Remote Start Date: 4/13/2026 Duration ... Understanding of ITIL framework * Experience with providing workshops and presentations

Inficare Technologies

ITSM Lead (ServiceNow)

$55.25 - $76/hr

Remote Client: Healthcare / Pharmaceutical (Life Sciences) domain. Job Summary: We are looking for ... Ensure compliance with ITIL best practices * Manage client escalations and reporting Required ...

DivIHN

Senior Data Manager (Remote)

$108K - $147K/yr

Senior Data Manager (Remote) Duration: 10 Months (with possible extension) Location: Remote ... Apply ITIL best practices and ensure alignment with ServiceNow platform standards. * Communicate ...

RIT Solutions, Inc.

Technical BA

Technical BA Contract Remote Client will be discussed with the Candidate Need a strong Candidate with perfect communication ITIL and STRONG SQL A MUST Responsibilities * Data Analysis to understand ...

System One

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... Strong understanding of ITIL and enterprise service management practices. * Excellent problem ...

System One

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... Strong understanding of ITIL and enterprise service management practices. * Excellent problem ...

System One

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... Strong understanding of ITIL and enterprise service management practices. * Excellent problem ...

next page

Showing results 1-20

All JobsItil Remote Jobs

Itil Remote information

See salary details

$20

$25

$33

How much do itil remote jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for itil remote in the United States is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Itil Remote position, and why are they important?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What is an ITIL Remote job?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

More about Itil Remote jobs
What cities are hiring for Itil Remote jobs? Cities with the most Itil Remote job openings:
What are the most commonly searched types of Itil jobs? The most popular types of Itil jobs are:
What states have the most Itil Remote jobs? States with the most job openings for Itil Remote jobs include:
What job categories do people searching Itil Remote jobs look for? The top searched job categories for Itil Remote jobs are:
Itil Remote jobs near you
Infographic showing various Itil Remote job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 18% Full Time, 76% Part Time, 3% Temporary, and 1% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $52,360 per year, or $25.2 per hour.
ITIL Automation / Orchestration Engineer

ITIL Automation / Orchestration Engineer

GDIT

WV • Remote

$144K - $195K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

General Dynamics Information Technology rating

7.8

Company rating: 7.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

70th of 206 rated it services

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Data Science and Data Engineering

Job Qualifications:

Skills:

Automation Technology, Business Process Automation, DevSecOps, IT Service Management (ITSM), Scripting

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT is seeking an ITIL Automation / Orchestration Engineer to streamline and modernize service delivery across ITSM platforms. You will design automations, integrate systems, and build orchestration workflows that accelerate mission outcomes and reduce operational friction across Defense programs.

How You'll Make an Impact

Build automated workflows that streamline ITIL/ITSM processes (Change, Incident, Request, CMDB, etc.).
Integrate platforms such as ServiceNow, cloud services, monitoring tools, and DevSecOps pipelines.
Develop reusable automations that reduce toil and improve service quality across the enterprise.
Collaborate with service owners to translate ITIL processes into actionable automated workflows.
Implement orchestration that connects infrastructure, applications, and support systems.
Contribute to broader modernization initiatives by standardizing automation best practices.

What You'll Need to Succeed

Required
Strong experience with ITSM platforms (ServiceNow preferred).
Handson experience building automations, REST integrations, and workflow orchestration.
Solid understanding of ITIL processes and service management fundamentals.
Strong scripting skills (Python, JavaScript, PowerShell).
Experience integrating cloud platforms, monitoring tools, and CI/CD systems.
Ability to work across teams to define automation needs and deliver practical solutions.

US Citizenship Required

Candidate must possess active SECRET clearance, and the ability to obtain TOP SECRET/SCI.

Bachelors and 8 years of progressive work experience.

Preferred
ITIL Foundation or higher certifications.
Experience with ServiceNow Flow Designer, IntegrationHub, or similar tools.
Experience with enterprise architecture, CMDB design, or process optimization.

Location & Travel

Remote

Travel Expected=25%

The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What General Dynamics Information Technology employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

General Dynamics Information Technology logo

About General Dynamics Information Technology

Sourced by ZipRecruiter

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense, and intelligence community. Its 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. The company operates across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber, and application development.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

View All General Dynamics Information Technology Jobs

Apply