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Itil Remote Jobs in Kentucky (NOW HIRING)

Project Manager / Task Lead

Florence, KY · On-site +1

$100K - $130K/yr

This is a remote opportunity. I've never heard of Terrestris. What do you do? At Terrestris, we ... PMP, CAPM, ITIL Foundation, PMI-ACP, orequivalent industry-recognized project-management ...

Remote - Continental United States Travel: Up to 25% (client and internal meetings) About Pomeroy ... ITIL Best Practices * AI Operations (AIOps) * Digital Employee Experience (DEX) * Governance and ...

This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets ...

IT Project Manager

Louisville, KY · On-site +1

$70K - $110K/yr

Louisville KY (Preference) or Remote- United States Shift: Full-Time (40-45 hours/week). Occasional after-hours or weekend support may be required based on project needs. Limited travel may be ...

Itil Remote information

See Kentucky salary details

$17

$21

$29

How much do itil remote jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for itil remote in Kentucky is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $21.92 per hour, depending on experience, location, and employer.

What is an ITIL Remote?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are the key skills and qualifications needed to thrive in the ITIL Remote position?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

What are popular job titles related to Itil Remote jobs in Kentucky?

For Itil Remote jobs in Kentucky, the most frequently searched job titles are:

What cities in Kentucky are hiring for Itil Remote jobs?

Cities in Kentucky with the most Itil Remote job openings:

Infographic showing various Itil Remote job openings in Kentucky as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,476 per year, or $21.9 per hour.

Project Manager / Task Lead

Terrestris LLC

Florence, KY • On-site, Remote

$100K - $130K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Job description

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking a Project Manager / Task Lead to support the Internal Revenue Service's (IRS) Criminal Investigations (CI) Client Management Support Services (CMSS) & U.S. Windows Client OS Support and Onsite Services contract at the IRS Headquarters in Washington, DC.
This is a remote opportunity.
I've never heard of Terrestris. What do you do?
At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective.
So, what will the Project Manager / Task Lead at Terrestris do?
The Project Manager / Task Lead is responsible for leading and managing technology projects that support the IRS's desktop, endpoint, and user-support environments. You will oversee the planning, coordination, deployment, and delivery of IT initiatives while ensuring projects remain on schedule, within budget, and aligned with organizational goals.You will also serve as the primary point of contact between the government and the contractor, managing contract performance, staffing, deliverables, and stakeholder communication. In addition, you will leads project meetings, track project risks and issues, prepare management reports and briefings, and ensure a smooth transition during the implementation, operation, and completion of technology projects.
What does a typical day look like for a Project Manager / Task Lead?
You will:
  • Overall planning, coordination, execution, anddelivery of endpoint engineering and deployment initiatives.
  • Contract management; primary interface withgovernment POCs; manage deliverables, staffing, and performance.
  • Provide continuous project management supportfor User Support programs and projects.
  • Manage scope, schedule, and budget; gatherrequirements and use cases.
  • Maintain work breakdown structures (WBS) andproject schedules.
  • Lead/coordinate Integrated Project Team (IPT)meetings; track risks, issues, and action items.
  • Prepare project-management documents andstakeholder briefings; publish agendas/meeting notes.
  • Maintain alignment with the Tech Ops PPPMinitiative.
  • Support transition-in, steady-state operations,and required transition planning/transition-out activities.

Whatqualifications do you look for?
You might be the professional we're looking for if you have:
  • Authorization to permanently work in the UnitedStates without sponsorship.
  • A minimum of 7 years of experience managingenterprise IT infrastructure or endpoint-management projects, including atleast 3 years supporting Microsoft enterprise technologies such as Intune,Windows 11, or Microsoft 365 in large-scale environments.
  • Experience coordinating cross-functional teamsand managing project schedules, risks, deployments, and operational transitions.
  • PMP, CAPM, ITIL Foundation, PMI-ACP, orequivalent industry-recognized project-management certification(s).
  • Must undergo a High-Risk BackgroundInvestigation and complete a 7-panel drug screening.

What kind of benefits does Terrestris Offer?
We offer outstanding benefits including health, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.
Terrestris is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Applicants must be authorized to work in the U.S.
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