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Itil Contract Jobs (NOW HIRING)

ASM Research

ITIL Specialist, Mid

The ITIL Specialist, Mid leads the design, implementation, and continual refinement of ITIL-aligned ... contract-specific affordability, government clearance and investigation level, and years of ...

TekSynap

Transition Manager

Washington, DC · On-site

Proven ability to manage complex IT projects, especially transitions, with a strong understanding of methodologies like PMBOK, Agile, and ITIL. * Contract Knowledge: In-depth understanding of ...

TekSynap

Transition Manager

Washington, DC · On-site

Proven ability to manage complex IT projects, especially transitions, with a strong understanding of methodologies like PMBOK, Agile, and ITIL. * Contract Knowledge: In-depth understanding of ...

TekSynap

Transition Manager

Washington, DC · On-site

Proven ability to manage complex IT projects, especially transitions, with a strong understanding of methodologies like PMBOK, Agile, and ITIL. * Contract Knowledge: In-depth understanding of ...

TekSynap

Transition Manager

Washington, DC

Proven ability to manage complex IT projects, especially transitions, with a strong understanding of methodologies like PMBOK, Agile, and ITIL. * Contract Knowledge: In-depth understanding of ...

LATG

Contract Manager

Metairie, LA · On-site

$82K - $110K/yr

... ITIL 4 Managing Professional or ITIL 4 Strategic Leader certification • Experience leading delivery on public-sector services contracts. • Experience with environments that include Microsoft 365 ...

OBXtek Inc.

Contract Specialist

Washington, DC · On-site

OBXtek is seeking several mid-level Termination Contract Specialists. The specialist will provide ... Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the ...

NTT Data, Inc.

Global Contract Management Specialist

$98K - $119K/yr

ITIL or similar service management certification is a plus if managing IT-related contracts. REQUIRED EXPERIENCE * 5+years of global experience working in the Services Supplier and Vendor Management ...

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All JobsItil Contract Jobs

Itil Contract information

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$28

$51

$75

How much do itil contract jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for itil contract in the United States is $51.23, according to ZipRecruiter salary data. Most workers in this role earn between $39.42 and $59.13 per hour, depending on experience, location, and employer.

What is the difference between Itil Contract vs Service Desk Analyst?

AspectItil ContractService Desk Analyst
CertificationsITIL Foundation, Contract ManagementITIL Foundation, Customer Service
Work EnvironmentContract-based, project-focusedHelp desk, support center
Employer & IndustryIT service providers, consulting firmsIT departments, support centers
Search & Comparison IntentUnderstanding contract roles in IT service managementCustomer support, incident resolution

While an Itil Contract focuses on managing IT service contracts and ensuring service delivery aligns with contractual obligations, a Service Desk Analyst primarily handles user support, incident management, and troubleshooting. Both roles require ITIL knowledge, but their focus areas differ: one emphasizes contract management, the other customer support.

What are the key skills and qualifications needed to thrive as an ITIL Contract Manager, and why are they important?

To thrive as an ITIL Contract Manager, you need a solid understanding of IT service management principles, contract negotiation, and vendor management, typically supported by ITIL certification and experience in IT contracts. Familiarity with IT service management tools (like ServiceNow), contract management systems, and compliance standards is essential. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for managing complex agreements and building strong supplier relationships. These skills ensure efficient service delivery, risk mitigation, and successful fulfillment of contractual obligations.

What is an ITIL contract?

An ITIL contract is an agreement between a service provider and a client that outlines the delivery of IT services based on ITIL (Information Technology Infrastructure Library) best practices. These contracts typically define the scope of services, performance standards, roles and responsibilities, and service level agreements (SLAs). The goal is to ensure that IT services are delivered efficiently and effectively, aligning with the business needs of the client. ITIL contracts help organizations improve service quality, manage risks, and achieve greater customer satisfaction.

How does an ITIL Contract Manager typically collaborate with other IT service management teams?

An ITIL Contract Manager frequently works alongside service delivery, procurement, and vendor management teams to ensure that IT service agreements align with organizational goals and compliance standards. This role often involves regular meetings to review contract performance, resolve service issues, and negotiate terms with external vendors. Effective communication and cross-functional teamwork are essential, as the Contract Manager serves as a liaison between technical teams, legal departments, and third-party providers. Close collaboration helps ensure that service levels are maintained and that contracts provide maximum value to the business.
More about Itil Contract jobs
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What are the most commonly searched types of Itil jobs? The most popular types of Itil jobs are:
What states have the most Itil Contract jobs? States with the most job openings for Itil Contract jobs include:
What job categories do people searching Itil Contract jobs look for? The top searched job categories for Itil Contract jobs are:
Itil Contract jobs near you
ITIL Certified Process Expert

ITIL Certified Process Expert

Procom Consultants Group

Richardson, TX • On-site

Contractor

Posted 24 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

ITIL Certified Process Expert

On behalf of our client, Procom Services is searching for a ITIL Certified Process Expert for a contract opportunity in Dallas, TX.

ITIL Certified Process Expert Job Details

We are looking to hire a Service Architect with expert ITIL knowledge and qualifications, Service Design, ITSM tools design and Service Modeling skills.
As Service Architect, you will contribute to the delivery of the Service strategy, revenue and profit through the instigation and preservation of robust service model components and associated processes. You will provide expertise on all aspects of the Service Model, including development of applicable processes and associated documentation, plus assure the End-to-End operability of multi-supplier, multi-contract service models where appropriate. Other responsibilities will include developing standard Models for Service scope and Service level definition, which support business needs in addition to developing and/or assuring the production of Service Design / Service Architecture collateral, which allows for robust and repeatable Service Design methodology to be deployed and maintained.

ITIL Certified Process Expert Mandatory Skills

To be considered you must have previous Service Architecture experience, have excellent ITIL knowledge and hold ITIL qualifications. You must have Service Design experience, have created Service Models and have managed multi-vendors / multi-suppliers in past roles. Previous experience of having created Artefacts would be an advantage. Previous Financial Services / Insurance experience is preferred but not essential.
Skills mandatory: 
ITIL Certification 
High level and Low level design 
Service Design/Architecture 
SDBM 
CA Service Desk 
CA Nimsoft 
Service Now 
Proposal Writing 

ITIL Certified Process Expert Start Date

ASAP

ITIL Certified Process Expert Assignment Length

6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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