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Bmc Remedy Remote Jobs (NOW HIRING)

Nuvolo Developer (Remote)

Mclean, VA · On-site +1

$54.50 - $75/hr

Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and ...

$54.50 - $75/hr

Remote Employment Type: Full-Time About Us: A1FED Incorporated (A1FED) is a woman-owned Small ... Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and ...

IT Support Specialist

Washington, DC · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... remote Tier 1 application support for end users of the Asset Forfeiture Program. The role will intake calls, create and manage tickets in BMC Remedy, troubleshoot issues, recommend solutions, and ...

MuleSoft API Integration

$51.50 - $68.25/hr

... Remote (East Coast Preferred) * Strong proficiency in MuleSoft building API's using MuleSoft ... Exposure on ITSM Platforms like ServiceNow or BMC Remedy tool * Excellent problem-solving and ...

This role is largely responsible for providing remote telephone and email-based IT operational ... Enterprise ticketing application experience - BMC Remedy Service Management experience preferred ...

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ITSM Process Analyst (hybrid remote)

Stafford, VA · Remote

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience using BMC Remedy tool * United States Marine Corps experience is a plus * Position is remote with ad hoc on-site requirements, must have ability to attend meetings in Stafford or Quantico ...

New

Tier II Support Technician - Junior

Arlington, VA · On-site +1

$24.75 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote connectivity. * At least five years of experience using incident, change, or knowledge management systems, such as BMC Helix or Remedy. * Experience supporting Microsoft Office 365 ProPlus ...

Tier III Support Technician

Arlington, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Five (5) years of experience using incident, change, or knowledge management systems, such as BMC Helix (Remedy). * Three (3) years of experience supporting users through remote access software.

Tier II Support Technician - Senior

Arlington, VA · On-site +1

$24.75 - $34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Five (5) years of experience using incident, change, or knowledge management systems, such as BMC Helix (Remedy). * Three (3) years of experience supporting users through remote access software.

PKI Network Engineer

Quantico, VA · On-site +1

$69K - $158K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Knowledge of BMC Remedy * Top Secret clearance * CASP or CISSP Certification * MCSA Certification ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Tier I Support Technician - Senior

Arlington, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... as BMC Helix or Remedy. * Experience with mobile device management tools such as JAMF, Apple ... Travel Requirements This is a remote position; however, occasional travel may be required based on ...

Bmc Remedy Remote information

See salary details

$38

$66

$115

How much do bmc remedy remote jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for bmc remedy remote in the United States is $66.92, according to ZipRecruiter salary data. Most workers in this role earn between $58.17 and $69.71 per hour, depending on experience, location, and employer.

What are some typical challenges faced when working remotely as a BMC Remedy professional, and how can they be addressed?

Working remotely as a BMC Remedy professional often involves challenges such as coordinating effectively with on-site teams, ensuring secure access to sensitive ITSM data, and troubleshooting complex incidents without direct physical access to systems. To address these challenges, it’s important to establish clear communication channels (such as regular video calls or chat), use secure VPN connections, and leverage remote desktop tools for troubleshooting. Collaborating closely with other IT and support staff ensures that issues are resolved efficiently and knowledge is shared among team members.

What is a BMC Remedy Remote?

A BMC Remedy Remote job involves working with the BMC Remedy IT Service Management (ITSM) software from a remote location. Professionals in this role typically handle tasks such as configuring, maintaining, and troubleshooting the BMC Remedy platform for organizations. They may also support end users, develop custom workflows, and ensure the system meets IT service management requirements, all while working offsite. Remote BMC Remedy specialists often collaborate with teams via online tools to deliver technical solutions and maintain system performance.

What are the key skills and qualifications needed to thrive as a BMC Remedy Remote specialist?

To thrive as a BMC Remedy Remote Specialist, you need in-depth knowledge of IT service management (ITSM) processes, experience with BMC Remedy administration, and often a relevant degree or certification. Familiarity with BMC Remedy ITSM Suite, incident/change management modules, and ITIL certification are typically required. Strong problem-solving, communication, and remote collaboration skills help specialists diagnose issues efficiently and support distributed teams. These capabilities are crucial for ensuring reliable IT service delivery and effective support in remote or hybrid work environments.

What is the difference between Bmc Remedy Remote vs Bmc Remedy Developer?

AspectBmc Remedy RemoteBmc Remedy Developer
CertificationsITIL, BMC certificationsITIL, BMC certifications
Work EnvironmentRemote, client sites, support centersOn-site, remote, or hybrid
Job FocusSupport, troubleshooting, remote assistanceApplication development, customization, scripting
Industry UsageIT service management teamsIT departments, software development teams

While both roles involve BMC Remedy, Bmc Remedy Remote primarily focuses on providing remote support and troubleshooting, whereas Bmc Remedy Developer emphasizes customizing and developing Remedy applications. The certifications and work environments overlap, but the job responsibilities differ based on development versus support functions.

More about Bmc Remedy Remote jobs

What cities are hiring for Bmc Remedy Remote jobs?

Cities with the most Bmc Remedy Remote job openings:

What are the most commonly searched types of Bmc Remedy jobs?

The most popular types of Bmc Remedy jobs are:

What states have the most Bmc Remedy Remote jobs?

States with the most job openings for Bmc Remedy Remote jobs include:

What job categories do people searching Bmc Remedy Remote jobs look for?

The top searched job categories for Bmc Remedy Remote jobs are:

Infographic showing various Bmc Remedy Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $139,187 per year, or $66.9 per hour.

Nuvolo Developer (Remote)

A1FED Inc

Mclean, VA • On-site, Remote

$54.50 - $75/hr

Full-time

Re-posted 5 days ago


Job description

Job Title: Nuvolo Developer
Location: Remote
Employment Type: Full-Time
About Us:
A1FED Incorporated (A1FED) is a woman-owned Small Business Administration (SBA) 8(a) certified information technology (IT) solutions provider specializing in software development, training, and artificial intelligence (AI). We are seeking a talented Nuvolo Developer with solid ServiceNow and Nuvolo experience to support and enhance our enterprise Reservation, Space, and Real Estate management systems. This role offers the opportunity to work in a collaborative, fast-paced environment where innovation and problem-solving are highly valued.
Responsibilities
  • Design, develop, and maintain application programming interface (API) and data integration processes between ServiceNow/Nuvolo and external systems.
  • Load assets into ServiceNow from third-party systems using web services and Import Sets.
  • Integrate with external web services via Simple Object Access Protocol (SOAP) and Representational State Transfer (REST) methods.
  • Collaborate with Reservation System stakeholders to identify compliance risks and communicate impacts to executive management.
  • Analyze and document business requirements, developing Systems Requirement Specifications (SRS) and system definition models.
  • Configure and manage ServiceNow email notifications, inbound actions, reports, gauges, and home pages.
  • Develop and maintain Reservation System (Nuvolo) operational and financial metrics, ensuring adherence to established support models.
  • Define functional needs and architect solutions for Reservation, Space, and Real Estate management in Nuvolo and ServiceNow.
  • Implement and enhance Service Catalog, Incident Management, Change Management, Configuration Management, and Knowledge Management workflows.
  • Create and enhance Facilities Catalog Items for Reservation System improvements.
  • Work with Business Rules, Client Scripts, User Interface (UI) Policies, UI Scripts, UI Actions, UI Pages, Script Includes, and Access Control Lists (ACL).
  • Support change and release management processes.
  • Design intuitive form layouts using UI Actions and UI Policies.
  • Develop new Service Catalog items and troubleshoot issues in Incident, Problem, and Change Management modules.

Required Skills & Experience
  • US Citizen or Permanent Resident
  • 3+ years of ServiceNow development experience, with at least one to two years in Nuvolo modules (Real Estate, Federal Real Property Profile (FRPP), Reservation, Space).
  • Strong understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) principles.
  • Hands-on experience with ServiceNow scripting (JavaScript, Glide Application Programming Interface), HyperText Markup Language (HTML), and UI customization.
  • Proficiency in SOAP, REST, Lightweight Directory Access Protocol (LDAP) integrations, and data migration techniques.
  • Familiarity with enterprise IT tools and environments such as BMC Remedy, Windows PowerShell, and Simple Network Management Protocol (SNMP).
  • Strong problem-solving and analytical skills with the ability to translate business needs into technical solutions.

Preferred Qualifications
  • Experience with workflow automation and advanced ServiceNow customization.
  • Knowledge of operational and financial metrics reporting for Nuvolo systems.
  • Previous experience in federal or regulated environments.

Environment & Tools:
ServiceNow, Nuvolo, ITIL, ITSM, HTML, JavaScript, BMC Remedy, LDAP, Web Services, PowerShell, SNMP
Why Join Us?
  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • Collaborative culture with a mission-driven focus.

If you are passionate about ServiceNow and Nuvolo development and want to make an impact in a dynamic IT environment, we'd love to hear from you.