$57K - $61K/yr
... be resolved by entry-level (Tier 1) support. Provide advanced troubleshooting for hardware ... Experience using help desk tools such as BMC's Remedy, BMC Helix ITSM, or ServiceNow. * Information ...
Quick apply
$57K - $61K/yr
... be resolved by entry-level (Tier 1) support. Provide advanced troubleshooting for hardware ... Experience using help desk tools such as BMC's Remedy, BMC Helix ITSM, or ServiceNow. * Information ...
Dahlgren, VA · On-site
$57K - $61K/yr
... be resolved by entry-level (Tier 1) support. P rovide advanced troubleshooting for hardware ... Experience using help desk tool s such as BMC's Remedy , BMC Helix ITSM , or ServiceNow.
Dahlgren, VA · On-site
$57K - $61K/yr
... be resolved by entry-level (Tier 1) support. P rovide advanced troubleshooting for hardware ... Experience using help desk tool s such as BMC's Remedy , BMC Helix ITSM , or ServiceNow.
Dahlgren, VA · On-site
$57K - $61K/yr
... be resolved by entry-level (Tier 1) support. Provide advanced troubleshooting for hardware ... Experience using help desk tools such as BMC's Remedy, BMC Helix ITSM, or ServiceNow. * Information ...
Dahlgren, VA · On-site
$57K - $61K/yr
... be resolved by entry-level (Tier 1) support. Provide advanced troubleshooting for hardware ... Experience using help desk tools such as BMC's Remedy, BMC Helix ITSM, or ServiceNow. * Information ...
New Orleans, LA · On-site
$50K - $55K/yr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
New Orleans, LA · On-site
$50K - $55K/yr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
Petersburg, VA · On-site
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
New
Quick apply
Petersburg, VA · On-site
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
New
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
New
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
New
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
New
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
New
Kansas City, MO · On-site
$50K - $55K/yr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
Kansas City, MO · On-site
$50K - $55K/yr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
Kansas City, MO · On-site
$28.84/hr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
Kansas City, MO · On-site
$28.84/hr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
Kansas City, MO · On-site
$50K - $55K/yr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
Kansas City, MO · On-site
$50K - $55K/yr
... entry-level , federal, government, clearance, secret, top secret, top-secret, it, information ... bmc remedy, server, servers, problem, requests, service management, tier I, tier ii, tier 2, tier ...
Petersburg, VA · On-site
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
Quick apply
Petersburg, VA · On-site
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
Petersburg, VA · On-site
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
Quick apply
Petersburg, VA · On-site
... is an entry-level opportunity to join a dynamic team and develop fundamental IT skills. In this ... Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications:
Tallahassee, FL · On-site
$40K - $50K/yr
Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE ... Skilled in the BMC Remedy suite. It is the agency's goal to fill multiple positions with this ...
Tallahassee, FL · On-site
$40K - $50K/yr
Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE ... Skilled in the BMC Remedy suite. It is the agency's goal to fill multiple positions with this ...
Tallahassee, FL · On-site
$40K - $50K/yr
Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE ... Skilled in the BMC Remedy suite. It is the agency's goal to fill multiple positions with this ...
Tallahassee, FL · On-site
$40K - $50K/yr
Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE ... Skilled in the BMC Remedy suite. It is the agency's goal to fill multiple positions with this ...
$38.94 - $45.89
9% of jobs
$45.89 - $52.84
3% of jobs
$55.42 is the 25th percentile. Wages below this are outliers.
$52.84 - $59.79
34% of jobs
The median wage is $61.01 / hr.
$59.79 - $66.74
21% of jobs
$68.73 is the 75th percentile. Wages above this are outliers.
$66.74 - $73.69
28% of jobs
$73.69 - $80.64
0% of jobs
$80.64 - $87.59
0% of jobs
$87.59 - $94.54
0% of jobs
$94.54 - $101.49
0% of jobs
$101.49 - $108.44
0% of jobs
$108.44 - $115.38
5% of jobs
$38
$66
$115
| Aspect | Entry Level Bmc Remedy | Entry Level ServiceNow Developer |
|---|---|---|
| Certifications | ITSM certifications, BMC Certified Associate | ServiceNow Certified System Administrator, ITSM certifications |
| Work Environment | IT service management teams, enterprise support | IT service management teams, cloud-based platforms |
| Industry Usage | Large enterprises, telecom, finance | Large enterprises, tech, healthcare |
| Common Search Intent | Understanding BMC Remedy roles, entry-level support | Learning ServiceNow, entry-level development |
Entry Level Bmc Remedy and Entry Level ServiceNow Developer roles share similarities in ITSM certifications and work environments within large enterprises. However, Bmc Remedy focuses more on traditional ITSM support, while ServiceNow emphasizes cloud-based platform development. Both roles are in high demand for IT support and service management teams, but they cater to different platforms and skill sets.
$57K - $61K/yr
Full-time
Posted 8 days ago
Overview
Customer Technical Support Specialist - Support II
JOB LOCATION: Dahlgren, Virginia
JOB STATUS: Full Time
CLEARANCE: Secret
TRAVEL: Less than 10%
SALARY: $57,000 to $61,200
Astrion has a contingent opening for a Customer Technical Support Specialist – Support II supporting the U.S. Navy’s Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, VA. Serve as a Help Desk Support II / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry-level (Tier 1) support. Provide advanced troubleshooting for hardware, software, and network systems, and assist with equipment provisioning.
REQUIRED QUALIFICATIONS / SKILLS
PREFERRED QUALIFICATIONS / SKILLS
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