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Servicenow Csa Jobs (NOW HIRING)

Fusion HCR

ServiceNow Systems Administrator

Las Vegas, NV · On-site

$25 - $26/hr

Experience with Active Directory or general IT systems * ServiceNow CSA certification (or working toward it) * Experience in gaming or hospitality environments Additional Requirements * Must be able ...

System One

ServiceNow Administrator

Lenexa, KS · On-site

ServiceNow CSA or CIS certifications * Direct experience supporting new implementations or major module rollouts * Strong configuration skills: workflows, business rules, UI policies, forms, tables ...

System One

ServiceNow Administrator

Lenexa, KS · On-site

ServiceNow CSA or CIS certifications * Direct experience supporting new implementations or major module rollouts * Strong configuration skills: workflows, business rules, UI policies, forms, tables ...

System One

ServiceNow Administrator

Lenexa, KS · On-site

ServiceNow CSA or CIS certifications * Direct experience supporting new implementations or major module rollouts * Strong configuration skills: workflows, business rules, UI policies, forms, tables ...

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Servicenow Csa information

What is a ServiceNow CSA?

A ServiceNow CSA (Certified System Administrator) job involves managing and configuring the ServiceNow platform to support business processes. CSAs handle system administration tasks such as user management, security configurations, workflows, and system maintenance. They ensure the platform runs efficiently, troubleshoot issues, and implement improvements. This role is essential for organizations using ServiceNow to automate IT and business operations.

What are the typical daily responsibilities of a ServiceNow CSA?

As a ServiceNow CSA, your daily responsibilities often include configuring and maintaining core ServiceNow modules, managing user access and permissions, addressing service requests, and troubleshooting issues reported by end users. You will frequently collaborate with IT teams and business stakeholders to ensure the platform aligns with organizational needs and best practices. Additionally, you may participate in system upgrades, implement process improvements, and assist with basic scripting or automation tasks. This dynamic role requires a proactive approach to resolving technical challenges and supporting continuous platform enhancement.

What are the key skills and qualifications needed to thrive as a ServiceNow CSA?

To excel as a ServiceNow CSA (Certified System Administrator), you need a strong understanding of IT service management concepts, system configuration, and troubleshooting skills, typically demonstrated by passing the ServiceNow CSA certification exam. Familiarity with the ServiceNow platform, including modules for incident, problem, and change management, as well as basic scripting and workflow automation, is essential. Analytical thinking, strong communication, and a collaborative mindset help CSAs interact effectively with stakeholders and resolve user issues. These competencies are crucial for efficiently maintaining system stability, supporting business processes, and ensuring optimal use of the ServiceNow platform within an organization.

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Servicenow Csa jobs near you
Infographic showing various Servicenow Csa job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 1% Part Time, and 11% Contract. Highlights an 73% Physical, 10% Hybrid, and 17% Remote job distribution.

ServiceNow Engineer

Tata Consultancy Service Limited

Milford, OH • On-site

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Experience: Any IT / SaaS experience
Certification: ServiceNow Certified System Administrator (CSA) Mandatory
About the Role
Tata Consultancy Services (TCS) is looking for an enthusiastic and detail-oriented ServiceNow Administrator with a technical background in IT or SaaS platforms, along with ServiceNow CSA certification. This role is ideal for early-career professionals transitioning into ServiceNow platform administration and seeking to build strong foundational expertise.
The selected candidate will support platform operations, assist with configuration tasks, and collaborate with cross-functional IT and business teams to ensure smooth platform performance.
Key Responsibilities
Platform Support & Administration
  • Assist in day-to-day administration of the ServiceNow platform, following TCS and ITIL best practices.
  • Support user and group management, role assignments, and access controls.
  • Help maintain platform hygiene including basic configuration updates, scheduled job checks, and module validations
Operational Support
  • Provide Level 1.5/Level 2 support for ServiceNow-related incidents, service requests, and enhancements.
  • Troubleshoot issues related to forms, UI policies, client scripts, workflows, and catalog items under senior team guidance.
  • Work with development and functional teams to test new releases, patches, and configurations.
Configuration Assistance
  • Support configuration of ServiceNow modules such as Incident, Change, Problem, Knowledge, Service Catalog, and CMDB.
  • Assist in preparing update sets and documentation for changes.
Reporting & Data Support
  • Create and maintain basic reports, dashboards, and lists used by IT and business teams.
  • Assist in CMDB data updates and attribute maintenance.
Collaboration & Process Adherence
  • Participate in Agile/Scrum ceremonies as required.
  • Follow defined processes for incident, request, and change management.
  • Ensure compliance with quality standards, documentation guidelines, and audit requirements.

Required Qualifications
Background in IT, SaaS platforms, IT support, or enterprise applications.
Mandatory ServiceNow Certified System Administrator (CSA) certification.
Basic understanding of ITIL or IT service management concepts.
Familiarity with JavaScript, workflows, UI policies, or platform configuration concepts (academic or hands-on).
Ability to troubleshoot logically and collaborate with global teams.
Strong communication skills and eagerness to learn the ServiceNow ecosystem.
Salary Range-$65,000-$85,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter B enefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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