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$41K

$88.9K

$137.5K

How much do servicenow systems administrator jobs pay per year?

As of Sep 7, 2026, the average yearly pay for servicenow systems administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a ServiceNow Systems Administrator?

A ServiceNow Systems Administrator is an IT professional responsible for configuring, managing, and maintaining the ServiceNow platform within an organization. Their duties include user management, troubleshooting, workflow configuration, and ensuring the platform runs efficiently to support business processes. They also implement updates, monitor system performance, and provide technical support to end users. ServiceNow Administrators play a key role in optimizing IT service management (ITSM) and automating enterprise workflows.

What are the key skills and qualifications needed to thrive as a ServiceNow Systems Administrator, and why are they important?

To thrive as a ServiceNow Systems Administrator, you need expertise in IT service management (ITSM), ServiceNow platform configuration, and a solid understanding of ITIL frameworks, often supported by a bachelor's degree in IT or related fields. Proficiency in ServiceNow modules, scripting (JavaScript), and relevant certifications like ServiceNow Certified System Administrator are typically required. Strong problem-solving, communication, and organizational skills help you manage incidents and collaborate effectively with stakeholders. These skills ensure efficient platform operation, streamlined IT processes, and optimal service delivery within organizations.

What are some common challenges faced by ServiceNow Systems Administrators, and how can they be addressed?

ServiceNow Systems Administrators often encounter challenges such as managing platform upgrades, ensuring seamless integration with other IT systems, and balancing multiple user requests while maintaining system stability. Staying updated on new ServiceNow features and best practices is crucial to handle frequent changes and updates. Collaborating closely with developers, IT support teams, and end users helps resolve issues efficiently and ensures the platform meets organizational needs. Proactively monitoring system performance and automating routine tasks can also help reduce workload and prevent potential problems.

What is the difference between Servicenow Systems Administrator vs Servicenow Developer?

AspectServicenow Systems AdministratorServicenow Developer
CertificationsCertified System Administrator (CSA)Certified Application Developer (CAD)
Work EnvironmentMaintains and supports ServiceNow platform, manages configurationsDesigns and develops custom applications and features on ServiceNow
Employer UsageIT departments, service management teamsDevelopment teams, IT solutions providers

The Servicenow Systems Administrator focuses on maintaining and configuring the ServiceNow platform, ensuring smooth operation. In contrast, the Servicenow Developer primarily designs and builds custom applications and enhancements. Both roles require specific certifications and are integral to organizations leveraging ServiceNow for IT service management.

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Servicenow Systems Administrator jobs near you
Infographic showing various Servicenow Systems Administrator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 9% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

ServiceNow Systems Administrator

Global Channel Management

Tallahassee, FL • On-site

Other

Re-posted 2 days ago

Job description

ServiceNow Systems Administrator

Tallahassee, Florida, United States

$ 60.00 - 55.00 (US Dollar)

ServiceNow Systems Administrator needs 5+ years ServiceNow platform experience.

ServiceNow Systems Administrator requires:

  • Four (4) or more years of experience as a Certified ServiceNow System Administrator.
  • Three (3) or more years of experience as a Certified Professional Application Developer or a Certified Professional Implementer.
  • Experience in ServiceNow Platform Implementation.
  • Experience in ServiceNow Management, Instrumentation, and Discovery (MID) Server.
  • Experience with configuring, managing, and supporting ServiceNow Configuration Management Database modules, which include Discovery, various integration tools, Hardware Asset Management (HAM), Software Asset Management (SAM), and Service Mapping.
  • Experience in configuring, managing, and supporting custom widgets, Flow Design, Integration Hub, and ServiceNows Employee Center.
  • Knowledge and ability to work with Glide Ajax scripting.
  • Possess a valid ServiceNow Systems Administrator certification.
  • Possess a valid ServiceNow Certified Application Developer certification.
  • Knowledge of Information Technology Infrastructure Library (ITIL) principles and best practices.
  • Knowledge of ServiceNows Information Technology Operations Management (ITOM) configuration, management, support, and best practices.
  • Knowledge of ServiceNows Strategic Portfolio Management (SPM) configurations, management, support, and best practices.
  • Experience with administering Windows servers.
  • Knowledge of IT standards in a criminal justice environment.
  • Excellent problem-solving skills to address technical challenges and optimize system performance.
  • Knowledge of best practices and implementation using multiple companies/agencies within the same instances of ServiceNow.
  • Knowledge of ServiceNows Governance Risk and Compliance configuration, management, support, and best practices.
  • Knowledge of ServiceNows Performance Analytics configuration, management, support, and best practices.

ServiceNow Systems Administrator duties:

  • Act as a ServiceNow System Administrator.
  • Ensure that ServiceNow usage follows industry best practices.
  • Ensure that ServiceNow development follows industry best practices.
  • Maintain the health and performance within the ServiceNow platform.
  • Complete the configuration and customization of applications within the ServiceNow platform.
  • Build, manage, and support workflows within the ServiceNow platform.
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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

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