About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995
$97.40K - $131.90K/yr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 20 days ago
Job description
Senior ServiceNow Systems Administrator, Washington, DC
We have an opening for a Senior ServiceNow Systems Administrator. ServiceNow is the enterprise platform utilized globally as the system of truth for Change Requests, Configuration Management (CMDB), Incidents, IT Asset Management, Knowledge Management System, Problems, Service Requests, etc. Effective support of this platform is essential to the business operations of the company. The Senior Systems Administrator position plays an important role in support, enhancement, & integration of this platform. This is a senior technical role within the Service Management Systems (SMS) team. Although there is no supervisory function in this role the resource plays an important technical lead within the team. This position is 100% Onsite and not open for Remote.
Senior ServiceNow Systems Administrator Responsibilities:
- Design and build integrations with various systems (especially using Integration Hub).
- Develop code per best practices of ServiceNow for enhancements.
- Ensure the platform adheres to corporate Security Policy as well as ISO 27001/2 requirements.
- Install and maintain ServiceNow patches up to date.
- Learn the corporate ITSM processes to address Change Requests, Incidents, Problems, etc.
- Manage the users, groups, and their specific access to the platform.
- Mentor the technical resources within the SMS team.
- Monitor the MID Servers to ensure adequate uptime and accurate configuration.
- Plan and upgrade ServiceNow twice annually.
- Support the ServiceNow platform as the most senior technical lead.
- Utilize the Agile Development application for code development.
- Work as a team with the Service Management Systems team and stakeholders.
- Must be able to take a project and work independently.
Senior ServiceNow Systems Administrator Qualifications:
- Bachelor's degree or equivalent experience.
- Full understanding of ServiceNow best practices in coding, workflows, etc.
- Knowledge of ITIL and ITSM is preferred.
- Knowledge of ServiceNow CMDB best practices is highly desired including Common Services Data Model (CSDM), Discovery (Automated Horizontal Discovery), & Service Mapping (Automated Vertical Discovery).
- Minimum of 10 years of experience in ITSM, ITOM modules.
- Minimum of 10 years of experience in IT Operations working with a variety of IT teams.
- Minimum of 10 years of experience in ServiceNow platform.
- Previous experience supporting CMDB and CSDM.
- Must have a current and active ServiceNow System Admin Basic Certification.
- ServiceNow System Administration Advanced Certification is a plus.
- ServiceNow HAM Pro & SAM Pro preferred.
Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.
Keywords: Washington DC Jobs, Senior ServiceNow Systems Administrator, ServiceNow, ITIL, ITSM, ITOM, ServiceNow CMBD, CSDM, Automated Horizontal Discovery, Automated Vertical Discovery, ServiceNow HAM Pro, ServiceNow SAM Pro, Washington, DC Recruiters, Information Technology Jobs, IT Jobs, Washington, DC Recruiting
Looking to hire for similar positions in Washington, DC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Senior ServiceNow Systems Administrators for jobs in Washington, DC and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta Georgia IT Recruiters, Austin TX IT Recruiters, Baltimore Executive Staffing, Boston IT Recruiters, Charlotte IT Recruiters, Chicago Recruiting Agency, Cincinnati Executive Search Firms, Cleveland Executive Tech Recruiting, Columbus Technical Recruiters, Dallas Recruiters for IT, Denver Technology Headhunters, Detroit IT Headhunters, Fort Lauderdale Information Technology Recruiters, Houston IT Recruiters, Indianapolis IT Recruiters, Jacksonville IT Recruiters, Kansas City IT Recruiters, Los Angeles IT Recruiters, Miami IT Recruiters, Minneapolis IT Recruiters, Nashville IT Recruiters, New Jersey Tech Recruiters, New York IT Recruiters, Phoenix IT Recruiters, Raleigh IT Recruiters, Salt Lake City IT Recruitment, San Antonio Information Technology Recruiters, San Diego Executive Staffing, San Francisco Executive Search Firms, San Jose Executive Tech Recruiting, Seattle Technical Recruiters, Silicon Valley Tech Recruiters, St. Louis Technology Headhunters, Tampa Technology Headhunters, Washington DC IT Recruiters
Home"Senior ServiceNow Systems Administrator
We have an opening for a Senior ServiceNow Systems Administrator. ServiceNow is the enterprise platform utilized globally as the system of truth for Change Requests, Configuration Management (CMDB), Incidents, IT Asset Management, Knowledge Management System, Problems, Service Requests, etc. Effective support of this platform is essential to the business operations of the company. The Senior Systems Administrator position plays an important role in support, enhancement, & integration of this platform. This is a senior technical role within the Service Management Systems (SMS) team. Although there is no supervisory function in this role the resource plays an important technical lead within the team. This position is 100% Onsite and not open for Remote.
Senior ServiceNow Systems Administrator Responsibilities:
- Design and build integrations with various systems (especially using Integration Hub).
- Develop code per best practices of ServiceNow for enhancements.
- Ensure the platform adheres to corporate Security Policy as well as ISO 27001/2 requirements.
- Install and maintain ServiceNow patches up to date.
- Learn the corporate ITSM processes to address Change Requests, Incidents, Problems, etc.
- Manage the users, groups, and their specific access to the platform.
- Mentor the technical resources within the SMS team.
- Monitor the MID Servers to ensure adequate uptime and accurate configuration.
- Plan and upgrade ServiceNow twice annually.
- Support the ServiceNow platform as the most senior technical lead.
- Utilize the Agile Development application for code development.
- Work as a team with the Service Management Systems team and stakeholders.
- Must be able to take a project and work independently.
Senior ServiceNow Systems Administrator Qualifications:
- Bachelor's degree or equivalent experience.
- Full understanding of ServiceNow best practices in coding, workflows, etc.
- Knowledge of ITIL and ITSM is preferred.
- Knowledge of ServiceNow CMDB best practices is highly desired including Common Services Data Model (CSDM), Discovery (Automated Horizontal Discovery), & Service Mapping (Automated Vertical Discovery).
- Minimum of 10 years of experience in ITSM, ITOM modules.
- Minimum of 10 years of experience in IT Operations working with a variety of IT teams.
- Minimum of 10 years of experience in ServiceNow platform.
- Previous experience supporting CMDB and CSDM.
- Must have a current and active ServiceNow System Admin Basic Certification.
- ServiceNow System Administration Advanced Certification is a plus.
- ServiceNow HAM Pro & SAM Pro preferred.
Benefits include Medical, Dental, Vision, Life/AD&D, Long Term Care, and Short- and Long-Term Disability, Flexible Spending Account, Health Savings Account, Lifestyle Spending Account, Voluntary 401(k) Plan, Profit Sharing, etc.
Keywords: Washington DC Jobs, Senior ServiceNow Systems Administrator, ServiceNow, ITIL, ITSM, ITOM, ServiceNow CMBD, CSDM, Automated Horizontal Discovery, Automated Vertical Discovery, ServiceNow HAM Pro, ServiceNow SAM Pro, Washington, DC Recruiters, Information Technology Jobs, IT Jobs, Washington, DC Recruiting
Looking to hire for similar positions in Washington, DC or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Senior ServiceNow Systems Administrators for jobs in Washington, DC and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta Georgia IT Recruiters, Austin TX IT Recruiters, Baltimore Executive Staffing, Boston IT Recruiters, Charlotte IT Recruiters, Chicago Recruiting Agency, Cincinnati Executive Search Firms, Cleveland Executive Tech Recruiting, Columbus Technical Recruiters, Dallas Recruiters for IT, Denver Technology Headhunters, Detroit IT Headhunters, Fort Lauderdale Information Technology Recruiters, Houston IT Recruiters, Indianapolis IT Recruiters, Jacksonville IT Recruiters, Kansas City IT Recruiters, Los Angeles IT Recruiters, Miami IT Recruiters, Minneapolis IT Recruiters, Nashville IT Recruiters, New Jersey Tech Recruiters, New York IT Recruiters, Phoenix IT Recruiters, Raleigh IT Recruiters, Salt Lake City IT Recruitment, San Antonio Information Technology Recruiters, San Diego Executive Staffing, San Francisco Executive Search Firms, San Jose Executive Tech Recruiting, Seattle Technical Recruiters, Silicon Valley Tech Recruiters, St. Louis Technology Headhunters, Tampa Technology Headhunters, Washington DC IT Recruiters
Home"Senior ServiceNow Systems Administrator
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Senior Systems Administrator?
A: To succeed as a Senior Systems Administrator, key technical skills include in-depth knowledge of operating systems, network protocols, and cloud computing platforms, as well as proficiency in scripting languages such as Python or PowerShell. Additionally, strong soft skills like effective communication, problem-solving, and leadership abilities are crucial for managing teams, prioritizing tasks, and making strategic decisions. By combining these technical and soft skills, a Senior Systems Administrator can effectively manage complex IT infrastructure, drive innovation, and support the growth and success of their organization.
Q: What is the career path for a Senior Systems Administrator?
A: A Senior Systems Administrator typically follows a career progression from entry-level roles such as Help Desk Technician or Junior Systems Administrator, to mid-level positions like Systems Administrator or Senior Systems Administrator, and eventually to senior leadership roles like Technical Lead or IT Manager. Key opportunities for skill development and professional growth in this role include advancing knowledge in cloud computing, cybersecurity, and IT service management, as well as developing leadership and project management skills. Long-term career prospects for Senior Systems Administrators may include transitioning into IT leadership roles, pursuing specialized certifications like DevOps or cloud architecture, or exploring adjacent fields like data science or cybersecurity consulting.
