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Servicenow Administration Jobs (NOW HIRING)

Jobtailor

ServiceNow System Administrator

Dallas, TX · On-site

$120 - $150/hr

Strong hands-on experience with ServiceNow system administration and configuration * Solid understanding of ITSM and ITIL best practices * Experience supporting production, regulated, or mission ...

Posted today

Xoriant Corporation

ServiceNow Administrator

Dallas, TX · On-site

$60 - $70/hr

ServiceNow Administrator (5+ Years Experience) Duration: 6+ Months Location: Dallas, TX (Onsite ... The ideal candidate will have strong knowledge of ITSM modules, platform administration, user ...

G2IT

ServiceNow Administrator

O Fallon, IL · On-site

ServiceNow Administrator Position Overview G2IT is seeking a ServiceNow Administrator to support the administration, configuration, and maintenance of the ServiceNow platform. The ideal candidate ...

Agile Enterprise Solutions

ServiceNow Admin

Tacoma, WA · On-site

... ServiceNow Administration ITIL foundation Certification Must have skills : Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc) Additional ...

G2IT

ServiceNow Administrator

O Fallon, IL · On-site

ServiceNow AdministratorPosition Overview G2IT is seeking a ServiceNow Administrator to support the administration, configuration, and maintenance of the ServiceNow platform. The ideal candidate will ...

kgs

ServiceNow Platform/Product Admin

Washington, DC · Remote

The ServiceNow Platform / Product Admin will provide day-to-day administration, configuration support, platform monitoring, and product enablement across the ServiceNow environment. Principal ...

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How much do servicenow administration jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for servicenow administration in the United States is $43.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $61.54 per hour, depending on experience, location, and employer.

What is ServiceNow administration?

ServiceNow Administration refers to the management and configuration of the ServiceNow platform, which is a cloud-based solution used for IT service management and business process automation. Administrators are responsible for user management, customizing workflows, managing data, ensuring security, and maintaining the overall health of the platform. They also implement updates, troubleshoot issues, and optimize the platform to fit organizational needs. ServiceNow Administrators play a key role in ensuring that the system runs smoothly and supports business objectives effectively.

What are the key skills and qualifications needed to thrive as a ServiceNow administrator, and why are they important?

To thrive as a ServiceNow Administrator, you need a solid understanding of IT service management (ITSM) processes, proficiency in ServiceNow platform configuration, and a relevant bachelor's degree or equivalent experience. Familiarity with scripting (JavaScript), ServiceNow certifications (such as Certified System Administrator), and experience with workflow automation tools are highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for collaborating with stakeholders and troubleshooting issues. These competencies ensure efficient platform management, seamless service delivery, and successful alignment of IT solutions with business needs.

What are some common challenges faced by ServiceNow administrators, and how can they be addressed?

ServiceNow Administrators often encounter challenges such as managing complex workflows, handling frequent platform updates, and ensuring data integrity across various modules. Staying current with ServiceNow's regular releases and understanding the impact of changes on existing configurations is crucial. Collaborating closely with development teams and end users helps in identifying potential issues early and streamlining processes. Proactive communication, ongoing training, and participation in the ServiceNow community are effective strategies for overcoming these challenges and continuously improving platform performance.

What is the difference between Servicenow Administration vs ServiceNow Developer?

AspectServicenow AdministrationServiceNow Developer
CertificationsCertified System Administrator (CSA)CSA plus development certifications
Primary ResponsibilitiesManaging configurations, user access, workflowsBuilding custom applications, scripting, integrations
Work EnvironmentIT support teams, service managementDevelopment teams, technical projects
Industry UsageITSM, IT operationsCustom app development, automation

Servicenow Administrators focus on configuring and maintaining the ServiceNow platform, ensuring smooth IT service management. ServiceNow Developers, on the other hand, build custom applications and automate processes within ServiceNow. While Administrators handle day-to-day platform management, Developers create tailored solutions to meet specific business needs. Both roles often collaborate but require different skill sets and certifications.

Are ServiceNow administrators in demand?

ServiceNow administrators are in high demand due to the platform's widespread adoption in IT service management and enterprise workflows. Organizations seek skilled professionals with certifications and experience to manage and optimize ServiceNow environments, leading to strong job growth in this field.

Can a non-IT person become a ServiceNow administrator?

ServiceNow administration typically requires a strong understanding of IT processes, workflows, and platform configuration, which are often gained through technical training or certifications. While non-IT professionals can learn these skills, becoming a ServiceNow administrator usually involves acquiring knowledge of scripting, system management, and platform tools, making prior IT experience beneficial but not always mandatory with proper training. Continuous learning and hands-on experience are key to success in this role.

What is the role of admin in ServiceNow?

A ServiceNow administrator is responsible for configuring, maintaining, and optimizing the ServiceNow platform to meet organizational needs. They manage user access, develop workflows, troubleshoot issues, and ensure system performance, often requiring knowledge of scripting and ITSM best practices.
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Servicenow Administration jobs near you
Infographic showing various Servicenow Administration job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $90,897 per year, or $43.7 per hour.

ServiceNow Admin/Developer Subject Matter Expert (SME)

Damco Solutions

Remote

Full-time

Re-posted 6 days ago

Job description

Job Summary:
Damco Solutions is seeking a skilled ServiceNow Admin/Developer Subject Matter Expert (SME) to support their client in the energy sector. This role requires expertise in ServiceNow administration and development, focusing on an on-premises ticketing tool, and involves providing guidance, managing the ticketing tool, and collaborating with stakeholders.
Responsibilities:
• Provide expert guidance and support in ServiceNow administration and development for the client's on-premises system.
• Manage and maintain the ServiceNow ticketing tool to optimize workflows and ensure smooth operations.
• Collaborate with stakeholders to gather requirements, implement changes, and improve system functionality.
• Offer technical expertise and troubleshooting support as needed.
• Ensure best practices are followed in development, deployment, and maintenance of the ServiceNow environment.
Qualifications:
Required:
• 10-12 years in ServiceNow administration and development roles.
• Strong hands-on experience in ServiceNow administration and development, with deep understanding of on-premises deployments.
• Experience managing ServiceNow ticketing tool configurations and workflows.
• Strong analytical and troubleshooting abilities for resolving technical issues.
• Excellent communication skills to work effectively with remote teams and client stakeholders.
Preferred:
• ServiceNow Certified Administrator or Developer preferred.
Company:
Damco Solutions is a provider of IT solutions, services, and products. Founded in 1996, the company is headquartered in Plainsboro, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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