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Hourly Bmc Remedy Jobs (NOW HIRING)

CEDENT

BMC Remedy Helix Migration Project

$40 - $60/hr

Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments ... Compensation Hourly Rate Range - $40-$60/ hr Benefits Offered: [Health, Dental, Vision Insurance ...

Gbcs

Remedy Administrator

Baltimore, MD · On-site

Administrating and developing BMC Remedy products and solutions * Use the Remedy Administrator tool ... Hourly Rate: Availability date: Current location: Work Authorization Status:

Able Forces

Enterprise Service Desk I

Fort Worth, TX

$24.67/hr

MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System ... Enterprise Service Desk (ESD) Level 1 support Start date: 12 March 2015 Hourly: $24.67 Health ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

MCP, MTA, MCTS, MCSA, CCNA, Server + CE, BMC Remedy IT Service Management, BMC Remedy AR System ... Enterprise Service Desk (ESD) Level 1 support Start date: 12 March 2015 Hourly: $24.67 Health ...

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$66

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How much do hourly bmc remedy jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for hourly bmc remedy in the United States is $66.92, according to ZipRecruiter salary data. Most workers in this role earn between $58.17 and $69.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMC Remedy Administrator, and why are they important?

To thrive as a BMC Remedy Administrator, you need a solid understanding of IT service management (ITSM) principles, experience with BMC Remedy platform configuration, and typically a degree in computer science or a related field. Familiarity with BMC Remedy AR System, ITIL certifications, and knowledge of related tools like SQL databases are commonly required. Strong problem-solving skills, attention to detail, and effective communication set exceptional professionals apart in this role. These skills are crucial for ensuring seamless IT service operations, efficient incident management, and alignment with business objectives.

What is an Hourly BMC Remedy professional?

An Hourly BMC Remedy professional is an IT specialist who works with BMC Remedy software on an hourly contract basis. BMC Remedy is a popular IT service management (ITSM) platform used for managing incidents, service requests, and IT workflows. These professionals are typically responsible for configuring, customizing, maintaining, and supporting the Remedy platform according to an organization's needs. Hiring on an hourly basis allows organizations to access specialized expertise for short-term projects or ongoing support without committing to a full-time employee.

What is the difference between Hourly Bmc Remedy vs Hourly Bmc Service Desk Analyst?

AspectHourly Bmc RemedyHourly Bmc Service Desk Analyst
CertificationsITIL, BMC Remedy certificationsITIL, BMC Remedy certifications
Work EnvironmentIT support, incident management, service request handlingHelp desk, user support, incident resolution
Industry UsageIT service management across various industriesIT support within organizations, service providers

Both roles require similar certifications and work in IT service management environments. The main difference is that Hourly Bmc Remedy focuses on managing and customizing the Remedy platform, while Hourly Bmc Service Desk Analyst primarily handles user support and incident resolution using the Remedy system. Understanding these distinctions helps in choosing the right role based on technical involvement and support focus.

What are some common challenges faced by hourly BMC Remedy professionals, and how can they be addressed?

Hourly BMC Remedy professionals often face challenges such as managing multiple incident tickets simultaneously and adapting quickly to changing client priorities. Additionally, they may need to stay updated on frequent software updates and maintain strong communication with both technical teams and end users. Success in this role requires strong organizational skills, proactive learning, and effective collaboration to ensure prompt resolution of issues and smooth workflow within IT service management environments.
What cities are hiring for Hourly Bmc Remedy jobs? Cities with the most Hourly Bmc Remedy job openings:
What are the most commonly searched types of Bmc Remedy jobs? The most popular types of Bmc Remedy jobs are:
What states have the most Hourly Bmc Remedy jobs? States with the most job openings for Hourly Bmc Remedy jobs include:
What job categories do people searching Hourly Bmc Remedy jobs look for? The top searched job categories for Hourly Bmc Remedy jobs are:
Hourly Bmc Remedy jobs near you
Infographic showing various Hourly Bmc Remedy job openings in the United States as of July 2026, with employment types broken down into 45% Locum Tenens, 9% Internship, 36% Full Time, 6% Part Time, 2% Contract, and 2% Summer. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $139,187 per year, or $66.9 per hour.
BMC Remedy Helix Migration Project

BMC Remedy Helix Migration Project

CEDENT

Remote

$40 - $60/hr

Full-time

Medical, Dental, Vision

Posted 4 days ago

Job description

Overview:

We are seeking a skilled and experienced Helix ITSM Migration Specialist to join our team for a critical BMC Remedy Helix Migration Project. The ideal candidate will bring deep technical expertise in Helix ITSM application development and migration, automation, orchestration, and data management. Experience in upgrading and migrating BMC Remedy applications from on-premise to cloud environments is essential.

Key Responsibilities:

  • Lead and support Helix ITSM migrations from on-premise environments to the cloud (version 21.03 or later).

  • Develop and configure Kubernetes-based orchestration platforms and manage Helm charts.

  • Automate deployment and operational tasks using Jenkins (Groovy scripting) and Ansible.

  • Write and maintain shell scripts on Linux systems.

  • Perform database development and administration using Oracle SQL and PL/SQL, including creating jobs and stored procedures.

  • Design, develop, and maintain AR System and ITSM application components including CMDB and Foundation data structures.

  • Provide Helix ITSM application support and administration.

  • Migrate data using Helix Data Manager (HDM) and manage data loading processes.

  • Analyze application and system logs using AR Log Analyzer and troubleshoot performance or functional issues.

  • Create dashboards and queries using Helix Dashboards (Grafana-based).

  • Utilize tools like Splunk and Kafka to monitor, query, and troubleshoot data flows.

Required Skills:

Orchestration & Platform:

  • Kubernetes (Hands-on development and troubleshooting)

  • Helm Charts (Creation and customization)

Automation & Scripting:

  • Jenkins with Groovy scripting

  • Ansible automation scripts

  • Linux Shell scripting

Database:

  • Oracle SQL (Basic and complex queries)

  • PL/SQL Scripting and Administration

BMC Helix ITSM:

  • AR System Development

  • Helix ITSM Administration and CMDB Configuration (Version 21.03+)

  • Foundation Data Management

  • Helix Data Manager for Cloud Migration

Tools:

  • Splunk (Query creation)

  • Kafka (Understanding of topics and data flows)

  • AR System Log Analyzer

  • Helix Dashboards (Grafana)

Preferred / Optional Skills:

  • Java or Python development

  • Kubernetes Certification (CKA – Certified Kubernetes Administrator)

  • Experience with performance testing tools: LoadRunner, JMeter, Locust, or SOAP

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.

  • Proven experience in Helix ITSM migration projects and Remedy upgrades.

  • Strong analytical and problem-solving skills.

  • Excellent communication and documentation abilities.
     

    Compensation 
    Hourly Rate Range - $40-$60/ hr 
    Benefits Offered:
    [Health, Dental, Vision Insurance]
    Deadline: Applications accepted on a rolling basis until filled
    We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.
     

     
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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