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Itil Remote Jobs in Wisconsin (NOW HIRING)

Cliftonlarsonallen

Senior ServiceNow Developer

Madison, WI · Remote

$54.50 - $74.75/hr

Technical Competencies Knowledge of ServiceNow application platform, Information Technology Infrastructure Library (ITIL) and ITIL V4 processes. Excellent written and verbal communication skills are ...

Cliftonlarsonallen

Senior ServiceNow Developer

Milwaukee, WI · Remote

$53.25 - $73.25/hr

Technical Competencies Knowledge of ServiceNow application platform, Information Technology Infrastructure Library (ITIL) and ITIL V4 processes. Excellent written and verbal communication skills are ...

Fox World Travel

Corporate Travel Project Manager

Oshkosh, WI · On-site

$96K - $114K/yr

This position is open to remote work in the following approved states: WI, AL, AZ, FL, GA, ID, IL, IN, KS, LA, MI, MN, MO, MT, NE, NC, ND, OR, PA, TN, TX, VA, WV As one of Wisconsin's largest travel ...

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Itil Remote information

What is an ITIL Remote?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are the key skills and qualifications needed to thrive in the ITIL Remote position?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

What are the most commonly searched types of Itil jobs in Wisconsin?

The most popular types of Itil jobs in Wisconsin are:

What are popular job titles related to Itil Remote jobs in Wisconsin?

For Itil Remote jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Itil Remote jobs in Wisconsin look for?

The top searched job categories for Itil Remote jobs in Wisconsin are:

What cities in Wisconsin are hiring for Itil Remote jobs?

Cities in Wisconsin with the most Itil Remote job openings:

Itil Remote jobs near you
Infographic showing various Itil Remote job openings in Wisconsin as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution.

Senior ServiceNow Developer

Cliftonlarsonallen

Madison, WI • Remote

$54.50 - $74.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 6 days ago

CliftonLarsonAllen rating

7.0

Company rating: 7.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

22nd of 23 rated bookkeepers and accountants

Job description

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

CLA is growing and seeking to hire an experienced Senior ServiceNow Developer to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

How you'll create opportunities in this Senior ServiceNow Developer role:

The Senior ServiceNow Developer is responsible for administration of our cloud-based workflow automation platform ServiceNow. This role is responsible for optimizing our workflow automation platform, identify opportunities for efficiencies, usability and manage future implementation plans. Primary liaison between the business, IT team and vendors.

How you'll create opportunities in this role:

  • Resolve issues, questions, and requests related to the implementation and support of ServiceNow modules, including ITSM, CSM, and ITOM.

  • Monitor, maintain, and optimize the ServiceNow platform to ensure high availability, performance, scalability, and alignment with business objectives.

  • Collect, evaluate, prioritize, and coordinate enhancement requests across supported ServiceNow applications and modules.

  • Coordinate platform upgrades, patching, releases, and development activities with ServiceNow, vendors, and internal IT teams.

  • Perform testing and validation of critical business processes, workflows, integrations, and platform enhancements prior to production deployment.

  • Design, develop, and maintain integrations between ServiceNow and enterprise platforms using APIs, data imports, middleware solutions, and other integration technologies.

  • Configure and customize ServiceNow applications, workflows, forms, business rules, catalog items, and automation solutions to support business requirements.

  • Create and enhance custom ServiceNow applications that improve operational efficiency, service delivery, and user experience.

  • Support and expand ServiceNow capabilities across IT Service Management (ITSM), Customer Service Management (CSM), and IT Operations Management (ITOM).

  • Partner with business stakeholders, product owners, and analysts to translate business requirements into scalable and sustainable ServiceNow solutions.

  • Participate in discovery, design, estimation, development, testing, and implementation activities for new platform capabilities and enhancements.

  • Develop and maintain technical documentation, release notes, knowledge articles, and support materials for business and technical users.

  • Collaborate with training and change management resources to support user adoption of new ServiceNow functionality.

  • Review business requirements and solution designs to ensure alignment with platform architecture, governance standards, security requirements, and development best practices.

  • Support workflow automation, service catalog modernization, knowledge management, case management, and enterprise service management initiatives.

  • Evaluate and leverage emerging ServiceNow capabilities, including AI-powered workflows, predictive intelligence, virtual agents, and intelligent automation features.

  • Assist in platform governance, performance optimization, root cause analysis, and continuous improvement efforts to maximize business value from the ServiceNow investment.

Additional Preferred Qualifications

  • Experience with ServiceNow ITSM, CSM, and ITOM implementations and enhancements.

  • Experience developing integrations with Workday, Microsoft 365, Azure, Salesforce, or other enterprise platforms.

  • Familiarity with ServiceNow AI, Predictive Intelligence, Virtual Agent, Agent Workspace, and Generative AI capabilities.

  • Experience working within Agile product delivery teams and participating in sprint planning, backlog refinement, and release management.

Experience

  • 4 years of ServiceNow work experience

Education

Bachelor's degree required. Combination of training, experience and education may be accepted in lieu of degree.

Degrees in Information Technology, Computer Science, or other related degree is preferred.

Technical Competencies

Knowledge of ServiceNow application platform, Information Technology Infrastructure Library (ITIL) and ITIL V4 processes. Excellent written and verbal communication skills are needed. Able to work independently on multiple projects. Ability to manage multiple, concurrent projects, activities and tasks under time constraints. Ability to effectively interface with staff at all levels. Excellent communication, facilitation, and organizational skills. Strong critical / analytical thinking and problem-solving skills. Perform other duties as required or assigned.

10% Travel

#LI-JH1


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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.


To view a complete list of benefits, click here.


What CliftonLarsonAllen employees say

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Benefits

Hours and flexibility

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About CliftonLarsonAllen

Sourced by ZipRecruiter

CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.

Industry

Accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2012

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