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Remote Amazon Live Chat Support Jobs in Wisconsin

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Dealer eProcess

Amazon Sales Strategist

Milwaukee, WI · On-site +1

$119K - $154K/yr

Open to remote* The Amazon Sales Strategist position requires a highly motivated candidate with in ... Use a team approach to support your efforts while you drive to go above and beyond monthly goals.

WPS

Medicare Sales Associate (seasonal-temporary)

Madison, WI · On-site +1

$14 - $19.25/hr

Remote Training, Mon-Fri 8am-4:30pm Central Time * Scheduled Shift: 8am-4:30pm CT or 8:30am-5pm CT ... chat support. * Identify prospective member needs and assist in enrollment or re-enrollment to ...

Imagine Learning

Virtual Teacher

Milwaukee, WI · On-site +1

$44K/yr

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... live chat, phone, email, and virtual conferencing technology. You will be grading student ...

Imagine Learning

Virtual Teacher

Milwaukee, WI · On-site +1

As a remote-friendly company, Imagine Learning offers flexible work arrangements across the U.S ... live chat, phone, email, and virtual conferencing technology. You will be grading student ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

Cayenta

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Deliver refresher training and post-go-live learning support as customers transition into ...

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All JobsAmazon Live Chat Support JobsRemote Amazon Live Chat Support JobsRemote Amazon Live Chat Support Jobs in Wisconsin

Remote Amazon Live Chat Support information

What is the difference between Remote Amazon Live Chat Support vs Remote Customer Service Representative?

AspectRemote Amazon Live Chat SupportRemote Customer Service Representative
CredentialsBasic customer service skills, familiarity with Amazon platformCustomer service skills, sometimes specific product or industry knowledge
Work EnvironmentOnline chat platform, Amazon-specific toolsVarious industries, multiple communication channels
Employer & IndustryAmazon, e-commerceMultiple sectors including retail, telecom, finance
Search & Comparison IntentFocus on Amazon-specific support rolesBroader customer service roles across industries

Remote Amazon Live Chat Support primarily involves assisting customers via live chat on Amazon's platform, focusing on product inquiries, order issues, and account support. Remote Customer Service Representatives handle a wider range of customer inquiries across various industries and communication channels. While both roles require strong communication skills, Amazon Live Chat Support is specialized for e-commerce and Amazon-specific tools, whereas Customer Service Representatives may work in different sectors with broader responsibilities.

What are popular job titles related to Remote Amazon Live Chat Support jobs in Wisconsin? For Remote Amazon Live Chat Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Live Chat Support jobs in Wisconsin look for? The top searched job categories for Remote Amazon Live Chat Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Amazon Live Chat Support jobs? Cities in Wisconsin with the most Remote Amazon Live Chat Support job openings:
Remote Amazon Live Chat Support jobs near you
Infographic showing various Remote Amazon Live Chat Support job openings in Wisconsin as of June 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% Remote job distribution.

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Aureon

La Crosse, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Aureon rating

3.4

Company rating: 3.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

221st of 221 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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