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Remote It Support Jobs in Wisconsin (NOW HIRING)

IT Manager

Middleton, WI ยท Remote

$97K - $119K/yr

Provide day-to-day IT administration and support for onsite and remote users across multiple ... Align IT strategy with business goals in collaboration with leadership * Manage ITSM processes ...

IT Project Manager - Remote

Milwaukee, WI ยท On-site +1

$120K - $160K/yr

The IT Project Manager is responsible for delivering key technical business initiatives and will ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

IT Project Manager

Madison, WI ยท On-site +1

$99K - $117K/yr

Hybrid with the potential for a mainly or fully remote arrangement. Candidates located near a ... Support a subsequent phase focused on reducing configurations, customizations, and technical debt.

Remote elidgble, must reside in WI, MI, MN, or IA FTE Status: Full-Time 1.0 FTE (40 hours/week ... support when seeking opportunities for growth. * Self-Care Culture: Encourages self-care and ...

Senior IT Security Analyst

Madison, WI ยท On-site +1

$90K - $115K/yr

... supports security awareness and responsible AI initiatives. Salary Range $90,000 ~ $115,000 The ... S econdary consideration will be given to remote candidates in Wisconsin, Illinois, Michigan ...

IT Business Analyst II

Green Bay, WI ยท On-site +1

$65K - $70K/yr

Supports the design & development, enhancement, implementation, maintenance, and documentation of Information Technology systems and software, including those enhanced by AI.Provides IT business ...

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Remote It Support information

See Wisconsin salary details

$14

$25

$37

How much do remote it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote it support in Wisconsin is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $28.65 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Wisconsin? The most popular types of It Support jobs in Wisconsin are:
What are popular job titles related to Remote It Support jobs in Wisconsin? For Remote It Support jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Remote It Support jobs? Cities in Wisconsin with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Wisconsin as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,630 per year, or $25.3 per hour.

IT Support Engineer - Helpdesk ServiceDesk (Work from home)

EasyITGuys

Saint Croix Falls, WI โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

Are You Our Next Team Member?
Do you love technology, solving problems, and delivering exceptional customer experiences? Do you thrive in a fast-paced, client-focused, and challenging role? If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you!
About EasyITGuys
Established in 2009, EasyITGuys is a family-owned IT and cybersecurity company. We provide managed IT services to businesses and premium home users across the U.S. Our mission is to deliver top-tier technology solutions with a customer-first approach. At EasyITGuys, we don't just solve IT problems-we create experiences that leave clients saying, "Wow, that was amazing!"
Learn more about us:
About Us | Client Ticket Surveys | Public Reviews
Follow us:
Facebook | LinkedIn | Google | X (Twitter) | Instagram | YouTube | TikTok
The Opportunity
Position: IT Sales & Support Engineer / Consultant / Specialist
Location: 100% Remote (U.S. only)
Schedule: Monday - Friday, 8 AM - 4:30 PM or 9 AM - 5:30 PM CST
Type: Full-Time, Hourly
What You'll Do
  • Provide technical support and IT consulting for business clients
  • Solve IT challenges through troubleshooting and software solutions
  • Balance support and sales-help clients while identifying their technology needs
  • Work closely with businesses, building strong, long-term relationships
  • Continue expanding your knowledge in a fast-paced, evolving IT environment

Who We're Looking For
Industry Experience
โ€ข MSP/MSSP Experience: 3-5+ years
โ€ข IT Support Experience: 3-5+ years
โ€ข IT Sales Experience: 1-2+ years
โ€ข Client Segment Experience: 3-5+ years supporting businesses
โ€ข Remote/Hybrid Experience: 2-3+ years
Core Technical Skills (1-3 Years Preferred)
Support & Systems (Highly Desirable)
  • Microsoft Teams, Microsoft 365
  • Repairshopr / Syncro
  • Keeper Password Manager
  • ConnectWise (Manage, Automate, Control, CPQ, BrightGauge, & More!)
  • Monday.com

Devices & Infrastructure
  • Fortinet Firewalls, Switches, APs
  • SonicWALL Firewalls, Switches, APs
  • Ubiquiti Routers, Switches, and APs

Additional Skills
  • Typing speed: 40 WPM minimum, 60+ WPM preferred
  • AS/BS Degree preferred
  • Certifications (CompTIA, Microsoft, Cisco, etc.) a plus

Required Skills & Experience
  • Active Directory & Group Policy
  • Windows OS, Microsoft Office, Windows Server, VPN Configuration
  • Office 365 Administration
  • Strong customer relationship & sales skills
  • Ability to train and support non-technical users
  • Excellent time management & prioritization
  • Experience with onsite services & projects

Sales & Customer Success - Excellence is Our Standard
  • Obsessed with Client Satisfaction: You love earning 5-star CSAT scores and making a real difference.
  • Recognized Excellence: Clients, peers, and leadership consistently acknowledge your impact (Employee Awards & Recognition)
  • Driven to Win: You thrive in a high-performance environment, consistently excelling in sales & support metrics.

What You Get - Be Part of Something Bigger
We're a mission-driven company that believes in culture, excellence, and continuous growth. When you join our team, you gain more than a job-you become part of a community that values your voice, invests in your future, and supports your success.
Competitive Pay & Compensation Accelerators - Performance-based profit sharing rewards your hard work.
Comprehensive Benefits - Medical, Dental, & Vision Insurance for your well-being.
Future-Focused - 401K & Retirement Benefits to build financial security.
Professional Growth - Continuously level up your skills, knowledge, and expertise
Work-Life Balance - Paid Time Off (Vacation, Sick, Personal) & Paid Holidays.
Your Voice Matters - A small-business culture where your ideas make an impact.
High-Energy, Fast-Paced Work - A team of go-getters who love what they do.
Ready to Join the Team?
Apply today and become a part of EasyITGuys!