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Associate It Support Jobs in Wisconsin (NOW HIRING)

mcw

IT Support Tech

Des Moines, IA · On-site

$21 - $28.75/hr

Associate's degree in Information Technology or a related field preferred. Experience: * Minimum of 2 years of experience in IT support or a related technical role. * Familiarity with Microsoft ...

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

AprilAire

IT Support Technician

Madison, WI · On-site

$21.75 - $29.75/hr

As a IT Support Technician, you'll be the friendly face of IT support for employees across our ... Associate's degree or Bachelor's degree in IT, Computer Science, Engineering, or equivalent ...

SHINE Technologies LLC

IT Support Specialist

Fitchburg, WI · On-site

$25 - $28/hr

The IT Support Specialist takes ownership of incidents through resolution, identifies root causes of recurring issues, and collaborates with other IT teams to improve end user technology, reliability ...

Mister Car Wash, Inc.

WI · On-site

$100 - $150/hr

The IT Support Technician, Principal serves as a strategic and technical authority within the IT support team, responsible for designing solutions, leading high-impact initiatives, and ensuring ...

New

Pomeroy

IT Support Specialist

Milwaukee, WI · On-site

IT Specialist/IT Support Success Criteria: Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs Resolve Incidents, Service Requests, and other tasks within their deadlines. Good ...

maysteel

IT Support Specialist II

Allenton, WI · On-site

Associate's or Bachelor's degree in Information Technology or related field preferred. * Minimum of 5 years of IT support experience. * Strong knowledge of Windows, Microsoft 365, Active Directory ...

Rosendin Electric, Inc.

WI · On-site

$60 - $80/hr

The IT Support Specialist is responsible for IT support for the Regional Office including but not ... Associate degree in Information Technology, Computer/Information Science, or related discipline

New

EYE CLINIC OF WISCONSIN

IT Support Specialist

Wausau, WI · On-site

$21 - $29/hr

Associate degree in Information Technology, Computer Science, Cybersecurity, Networking, or related field; or * Equivalent combination of education, certification, and practical IT support experience.

Eye Clinic of Wisconsin

WI · On-site

$52 - $75/hr

Associate degree in Information Technology, Computer Science, Cybersecurity, Networking, or related field; or * Equivalent combination of education, certification, and practical IT support experience.

New

Zizzl

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

The IT Support Technician will provide hands-on technical support to employees and to maintain the ... Associate or bachelor's degree in information technology or a related field, or the equivalent of 3 ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Wisconsin

Associate It Support information

See Wisconsin salary details

$10

$19

$28

How much do associate it support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for associate it support in Wisconsin is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.35 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Wisconsin?

The most popular types of It Support jobs in Wisconsin are:

What are popular job titles related to Associate It Support jobs in Wisconsin?

For Associate It Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Wisconsin look for?

The top searched job categories for Associate It Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Associate It Support jobs?

Cities in Wisconsin with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,080 per year, or $19.8 per hour.

IT Support Tech

mcw

Des Moines, IA • On-site

$21 - $28.75/hr

Full-time

Posted 13 days ago

Job description

We’re currently seeking an IT Support Tech to join our team!

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by resolving hardware, software, and network issues independently and collaboratively. With increased scope and autonomy, it contributes to system deployment, infrastructure reliability, and documentation that empowers end users and junior technicians.

What You Will Do:

Technical Support & Troubleshooting: 

  • Deliver Tier 1–2 support for internal users across multiple sites.
  • Resolve a broad range of hardware and software issues via the service desk.
  • Independently diagnose and troubleshoot complex problems; escalate where necessary.
  • Foster relationships with end users through responsive communication and issue resolution.

System Configuration & Maintenance:

  • Build and configure systems including desktops, laptops, and peripheral devices.
  • Perform Installs, updates, patching, and preventative maintenance of software and IT assets per company standards.
  • Support lifecycle management of IT equipment across locations.

Network & Infrastructure Support:

  • Assist with LAN/WAN, Wi-Fi, VOIP, and connectivity troubleshooting.
  • Monitor and maintain network devices, addressing routine performance issues.
  • Contribute to infrastructure improvements and system reliability.

Documentation & Field Support:

  • Develop and update technical documentation and user guides.
  • Maintain service records in the ticketing platform.

Note: The job duties above provide a general sense of the role; though, additional duties may be assigned as necessary.

How You Will Shine:

Education:

  • High school diploma or GED required.
  • Associate’s degree in Information Technology or a related field preferred.

Experience:

  • Minimum of 2 years of experience in IT support or a related technical role.
  • Familiarity with Microsoft Office Suite and service desk platforms.
  • Experience supporting diverse IT environments and troubleshooting hardware/software issues.
  • Licenses/Certifications (preferred):

  • CompTIA Fundamentals +/ CompTIA A + or Comparable.

Ability to Travel:

  • Up to 25%

Knowledge, Skills, & Abilities:

  • Strong desire to learn and grow in a technical environment.
  • Excellent customer service and organizational skills.
  • Effective written and verbal communication abilities.
  • Ability to multi-task and manage time efficiently.
  • Proficiency in supporting diverse networks and IT systems.
  • Willingness to travel frequently and adjust to changing schedules.

Apply