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Junior Linux Desktop Support Jobs in Wisconsin (NOW HIRING)

Auxiant

Desktop Support Specialist

Madison, WI · On-site

Navigate and configure Windows and Ubuntu/Linux operating systems. Assist with testing and ... an IT desktop support or helpdesk role in a professional environment with multiple users. * An ...

Generac

Systems Support Specialist II

Sussex, WI

The Systems Support Specialist II is responsible for providing technical support of desktop ... Knowledge of operating systems (Windows Server and Linux OS), storage platforms and hardware ...

New

Robert Half

Endpoint Engineer

Madison, WI · On-site

This is not simply a desktop support role. The ideal candidate will have hands-on responsibility ... Manage and troubleshoot Windows, macOS, Linux, and specialized endpoint devices such as 10ZiG thin ...

Nightwing Intelligence Solutions, LLC

WI · On-site

$64 - $128/hr

... support services to meet our customers' most demanding challenges. Our capabilities include cyber ... An ideal candidate will have basic Linux operating experience to include troubleshooting technical ...

New

maysteel

IT Support Specialist II

Allenton, WI

... junior team members, and helping ensure the reliability and security of our IT environment. Responsibilities * Provide advanced support for desktops, laptops, mobile devices, printers, Microsoft 365 ...

S&C

Senior Endpoint Support Service Analyst

Franklin, WI · On-site

$96K - $127K/yr

Join Our Team as a Senior Desktop & Network Support Analyst! We are seeking a highly motivated and ... Proven expertise in managing OS, iOS, Linux imaging, patching, and automated software deployment ...

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All JobsLinux Desktop Support JobsJunior Linux Desktop Support JobsJunior Linux Desktop Support Jobs in Wisconsin

Junior Linux Desktop Support information

What is a junior Linux desktop support?

Junior Linux Desktop Support professionals are entry-level IT specialists who assist users with issues related to Linux-based desktop operating systems. Their responsibilities typically include troubleshooting hardware and software problems, installing and configuring applications, maintaining system security, and providing technical support to end-users. They work under the supervision of senior IT staff and help ensure that Linux desktops in an organization run smoothly and efficiently. This role is ideal for those starting their IT careers who have a foundational knowledge of Linux systems.

What are the key skills and qualifications needed to thrive as a junior Linux desktop support?

To excel as a Junior Linux Desktop Support, you need a solid understanding of Linux operating systems, troubleshooting skills, and a basic IT certification such as CompTIA Linux+ or LPIC-1. Familiarity with ticketing systems, remote desktop tools, and common Linux command-line utilities is typically required. Strong problem-solving abilities, attention to detail, and effective communication help you resolve issues efficiently and support end-users. These skills are crucial for ensuring system reliability, quick issue resolution, and positive user experiences in technical environments.

What are some common challenges faced by junior Linux desktop support professionals, and how can they be overcome?

Junior Linux Desktop Support professionals often encounter diverse user environments, ranging from different Linux distributions to varied hardware configurations. One common challenge is troubleshooting issues for users who may not be familiar with the Linux operating system. Developing strong communication skills and a methodical approach to problem-solving can help address these situations. Additionally, staying current with the latest updates and community forums can enhance troubleshooting capabilities and prepare you for more complex technical issues as you gain experience.

What is the difference between Junior Linux Desktop Support vs Junior Windows Support?

AspectJunior Linux Desktop SupportJunior Windows Support
CertificationsLinux+, LPIC-1Microsoft MTA, CompTIA ITF+
Work EnvironmentLinux-based systems, open-source toolsWindows OS, Microsoft ecosystem
Industry UsageTech companies, servers, developmentCorporate, enterprise, retail
Common Search/ComparisonYesYes

Junior Linux Desktop Support and Junior Windows Support roles share similarities in entry-level certifications and work environments. The main difference lies in the operating systems they support: Linux vs Windows. Both roles are essential in IT support, but Linux support often involves open-source tools and server environments, while Windows support focuses on Microsoft products and enterprise solutions.

What are the most commonly searched types of Linux Desktop Support jobs in Wisconsin?

The most popular types of Linux Desktop Support jobs in Wisconsin are:

What are popular job titles related to Junior Linux Desktop Support jobs in Wisconsin?

For Junior Linux Desktop Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Junior Linux Desktop Support jobs in Wisconsin look for?

The top searched job categories for Junior Linux Desktop Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Junior Linux Desktop Support jobs?

Cities in Wisconsin with the most Junior Linux Desktop Support job openings:

Junior Linux Desktop Support jobs near you

Desktop support

Appleton, WI • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

$19.75 - $25/hr

Contractor

Re-posted 22 days ago

Job description

Title         : Desktop support Technician

Location : Appleton, WI 54915(onsite)

Pls look for junior profiles Exp: 5-10 Years

About Job role –

As a member of the Field Service Operations team the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as deskside support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including Audio Visual, Network, and Servers.

Job Description

As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

•        Manage the reporting of SLAs, Adherence of SLA and contract

•        Manage shift and shift planning including on call roster

•        Manage Resource productivity

•        Enable the team with training and development

•        Ensure security compliance

•        Ensure sufficient inventory level is managed across locations

•        Ensure all service request and incidents are resolved before agreed service levels

•        Plan and execute any move request or project work

•        Lead the team by providing technical and process assistance to below activities

•        Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.

•        Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes and health checks

•        Perform onsite updates, Configuration changes, or Software installations.

•        Provide onsite technical assistance to end users by visiting their desk location

•        Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.

•        Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.

•            Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)

•            Perform end-user support related security and controls and compliance related tasks such as

•        Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs

•            Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.

•              Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support

•            Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.

•            Provide On-call support if required outside business hours on a rotational basis

Desired Qualifications:

•        Experience with various desktop systems, operating systems, and diverse technical environments.

•        Excellent customer service orientation and verbal communication skills.

•        Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.

•        Ability to install software for and troubleshoot a wide range of applications.

•        Analytical thinking and problem-solving ability.

•        CompTIA A+ certification or equivalent certification

•        Flexible for travelling to remote sites or cluster

•        Should be able to lift weight up to 30lbs at waist level