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It Support Manager Jobs in Wisconsin (NOW HIRING)

eTeam

IT Support

Kenosha, WI · On-site

$21.25 - $29.25/hr

The main purpose of this role is to provide Tier 1 and Tier 2 support for various IT applications, including basic PC hardware support and managing access requests. Responsibilities : • Provide ...

Menard, Inc

IT Support Technician

Eau Claire, WI · On-site

$21.25 - $29.25/hr

The IT Support Technician I will be actively engaged in the support and maintenance of Menard, Inc ... Bachelor's or Associate's degree in a Computer Networking, Management Information Systems, Computer ...

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

Menards, Inc.

IT Support Technician

Eau Claire, WI · On-site

$21.25 - $29.25/hr

The IT Support Technician I will be actively engaged in the support and maintenance of Menard, Inc ... Bachelor's or Associate's degree in a Computer Networking, Management Information Systems, Computer ...

Lands' End

IT Support Technician

Stevens Point, WI · On-site

$21.20/hr

IT Support Technician Location: Onsite at our Stevens Point, Wisconsin campus Employment Type ... Manage IT inventory, including receiving, stocking, asset tagging, and shipping equipment.

maysteel

IT Support Specialist II

Allenton, WI

We are looking for an IT support Specialist to join our team, check out the description! IT Support Specialist IIPosition Summary We are seeking an experienced IT Support Specialist II to provide ...

Luvata Appleton, LLC

IT Support Specialist

Kimberly, WI · On-site

The position is intended for a developing IT professional who can learn Luvata Appleton business systems, follow established procedures, escalate complex issues appropriately, and support a reliable ...

Diamond Assets

IT Support Specialist 2

Milton, WI · On-site

Job Title: IT Support Specialist 2 The IT Support Specialist 2 is an experienced technical resource ... Perform advanced MDM and client deployment work - device configuration, policy management, software ...

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All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Wisconsin

It Support Manager information

See Wisconsin salary details

$36.3K

$87K

$132.7K

How much do it support manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for it support manager in Wisconsin is $86,954.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,600.00 and $100,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the key skills and qualifications needed to thrive as an IT Support Manager, and why are they important?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.
What are the most commonly searched types of It Support jobs in Wisconsin? The most popular types of It Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for It Support Manager jobs? Cities in Wisconsin with the most It Support Manager job openings:
It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,954 per year, or $41.8 per hour.

IT Support

eTeam

Kenosha, WI • On-site

$21.25 - $29.25/hr

Full-time

Re-posted 2 days ago

Job description

Job Summary:
eTeam is a company seeking an IT Support professional. The main purpose of this role is to provide Tier 1 and Tier 2 support for various IT applications, including basic PC hardware support and managing access requests.
Responsibilities:
• Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
• Access Request Handling
• Escalate issue to appropriate teams and follow up for closure
• Patching of windows workstation/server
• Windows server/workstation cyber security Management
Qualifications:
Required:
• Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
• Ready to work in evening/night shift and provide on-call support for critical production issues
• Excellent troubleshooting skills
• Able to maintain a high level of confidentiality and professionalism
• Ability to effectively prioritize and execute tasks
• Strong customer-service orientation
• Effective interpersonal and relationship-building skills
• Ability to learn new technologies to perform day to day support operations
• Basic knowledge of networking
• Windows cyber security Management knowledge
• Provide Tier 1 and Tier 2 Support for various IT applications
• Support Activities include: Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
• Access Request Handling
• Escalate issue to appropriate teams and follow up for closure
• Patching of windows workstation/server
• Windows server/workstation cyber security Management
Company:
eTeam is a staffing agency that also provides payrolling services. Founded in 1999, the company is headquartered in Somerset, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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