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Remote It Support Jobs in Wisconsin (NOW HIRING)

ECP

Director of Information Security

Milwaukee, WI · On-site +1

Director of Information Security Remote Full time Milwaukee, Wisconsin, United States Madison ... Support and guide internal IT in maintaining secure onboarding/offboarding and access management ...

CSAA

Lead and support change management efforts for IT system implementations, upgrades, and process ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Lead and support change management efforts for IT system implementations, upgrades, and process ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Lead and support change management efforts for IT system implementations, upgrades, and process ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Lead and support change management efforts for IT system implementations, upgrades, and process ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

... IT, strategic sourcing, facilities, finance, and other business functions to support cross ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

... IT, strategic sourcing, facilities, finance, and other business functions to support cross ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

... IT, strategic sourcing, facilities, finance, and other business functions to support cross ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

... IT, strategic sourcing, facilities, finance, and other business functions to support cross ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Wisconsin

Remote It Support information

See Wisconsin salary details

$14

$25

$37

How much do remote it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote it support in Wisconsin is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $28.65 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Wisconsin? The most popular types of It Support jobs in Wisconsin are:
What are popular job titles related to Remote It Support jobs in Wisconsin? For Remote It Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Wisconsin look for? The top searched job categories for Remote It Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote It Support jobs? Cities in Wisconsin with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Wisconsin as of August 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,630 per year, or $25.3 per hour.

IT Applications Manager - Artificial Intelligence (AI) and Data Strategy

WEC Energy Group

Milwaukee, WI • On-site, Remote

$179K/yr

Full-time

Posted 16 days ago

WEC Energy Group rating

8.4

Company rating: 8.4 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a IT Applications Manager - Artificial Intelligence (AI) and Data Strategy in our Green Bay, Wisconsin, Milwaukee, Wisconsin, or Chicago, Illinois locations. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time regularly spent in the office.

About Us

WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don't just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you're talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

The IT Applications Manager - AI & Data Strategy is responsible for advancing the company's use of data and artificial intelligence to improve business performance, optimize operations, and accelerate innovation. Working across business and technology teams, this position establishes the strategic direction for AI, analytics, and data capabilities while ensuring investments align with organizational priorities and business objectives. Through leadership of the AI and Data Analytics teams, the manager develops team leaders, drives cross-functional collaboration, and ensures the successful delivery and adoption of innovative solutions. By aligning people, processes, and technology, this position shapes and advances how the organization leverages AI and data to support its strategic objectives.

Job Responsibilities
  • Develop and execute the AI and Data Strategy roadmap to support business priorities and long-term organizational objectives.
  • Partner with business leaders to identify, prioritize, and govern AI, analytics, and data initiatives that create measurable business value and align with enterprise goals.
  • Establish the strategic direction, architecture, and governance framework for AI, analytics, and data capabilities across the enterprise.
  • Assess emerging AI and analytics trends and develop long-term capability roadmaps that support business strategy, innovation objectives, and future organizational needs.
  • Lead, coach, and develop the AI and Data Analytics Team Leads, providing strategic direction, aligning team priorities, and fostering a culture of collaboration, accountability, innovation, and continuous improvement.
  • Ensure AI and data initiatives align with business strategy, governance requirements, and enterprise architecture while driving organizational adoption, capability maturity, and change management.
Minimum Qualifications
  • Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, Information Technology, Computer Information Systems, MIS, Data Science, Information Science, or Engineering.
  • 5 years of system development and implementation experience
  • Demonstrated leadership skills
  • Project management experience
  • Demonstrated organizational and planning skills
Preferred Qualifications
  • Knowledge and understanding of business strategy and process
  • Demonstrated experience supervising others
  • Data Strategy and AI implementations experience

End Date: 08/06/2026 

Pay Range Minimum:  $119,696.20 

Pay Range Maximum:  $179,544.04 

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs.  At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
 

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